Connect Tracktor to Twilio and automate your tasks

MESA's Tracktor to Twilio integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

Try MESA for free

★★★★★ 4.9 rating on Shopify App Store

Start your first automated workflow

Use pre-made workflow templates to get started quickly.

Get SMS Alerts for Delayed Shopify Orders in Transit

View template

Send SMS Notification to Customers When Shopify Order is Delivered

View template

Why integrate Tracktor with Twilio

The Tracktor to Twilio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Trigger post-shipment workflows the moment a Tracktor status changes

When Tracktor updates a shipment status — in transit, out for delivery, delivered — MESA kicks off the right next step in Shopify or a connected tool. Your post-purchase workflows run on what's actually happening with each package, not on a fixed schedule.

Keep Shopify customer records current with delivery outcomes

When Tracktor logs a delivery event — a successful delivery, a failed attempt, an exception — MESA updates the customer's Shopify record with the outcome. Your team and connected tools always reflect where each order ended up without manual updates or dashboard monitoring.

Trigger marketing flows from Tracktor delivery events

When Tracktor confirms a delivery, MESA sends the signal to Klaviyo or Omnisend and starts the right post-purchase sequence. Your review request, loyalty point, or re-engagement flow fires at the exact moment the customer has their product in hand.

Send SMS notifications from Shopify order and fulfillment events

When an order is placed, shipped, or delivered in Shopify, MESA triggers the right Twilio SMS with the relevant details already populated. Your customers get accurate, timely messages on the channel they actually check without anyone manually initiating them.

Alert your team via SMS when a Shopify event needs immediate attention

When a high-value order comes in, a fulfillment exception occurs, or a VIP customer shows a churn signal, MESA sends a Twilio SMS to the right person on your team. Critical events reach the right person instantly without relying on someone checking email or Slack.

Trigger Shopify workflows from inbound Twilio SMS responses

When a customer replies to a Twilio message — confirming an order, requesting a change, responding to a survey — MESA reads the response and kicks off the corresponding action in Shopify. Your SMS channel becomes a two-way workflow trigger, not just an outbound notification pipe.

Build any Tracktor and Twilio automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Fulfillment is Pre Transit

Starts when a fulfillment's status changes to Pre Transit.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status is Delivered

Starts when a fulfillment's status changes to Delivered.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status is In Transit

Starts when a fulfillment's status changes to In Transit.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status is Out For Delivery

Starts when a fulfillment's status changes to Out For Delivery.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status Updated

Starts when a fulfillment's status is updated with new information.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Send SMS

Text a message to a phone number.

Retrieve Fulfillment

Grab all details about the order's fulfillment including tracking status updates.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Retrieve Order

Grab all details about the order including all fulfillment tracking status updates.

• Order ID
• Order Name
• Order Email
• Order Phone
• Tracking URL
• Fulfillments
• Customer First Name
• Customer Last Name
• Customer Full Name
• Total Price
• Line Item Count
• Days Since Ordered
• Automatic Carrier Updates
• Order Created At
• Order Source Name
• Exception Statuses
• Statuses

Update Order's Manual Status

Update an order's manual status with new information.

• Status
• Automatic Carrier Updates
• Force Updates

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Tracktor with Twilio today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

Try MESA today →