Pinterest to Zendesk Integration | MESA
Connect Pinterest to Zendesk and automate your tasks
Describe to build
Activity reports
Fully supported
MESA's Pinterest to Zendesk integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.
★★★★★ 4.9 rating on Shopify App Store
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Trusted by 1,000+ Shopify merchants
Why integrate Pinterest with Zendesk
The Pinterest to Zendesk integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Sync Shopify product catalog updates to Pinterest automatically
When a product is added, updated, or taken out of stock in Shopify, MESA reflects the change on Pinterest. Your pins stay accurate without anyone manually updating listings across both platforms.
Build Pinterest audiences from Shopify customer behavior
When a customer's tags, purchase history, or lifecycle stage changes in Shopify, MESA updates the corresponding Pinterest audience. Your campaigns reach the right people based on how they actually shop, not a static list from a monthly export.
Trigger Pinterest campaign actions when Shopify inventory changes
When stock runs low or a product sells out in Shopify, MESA pauses or adjusts the corresponding Pinterest campaign. You stop promoting products you can't fulfill without monitoring ad accounts separately.
Create Zendesk tickets from Shopify order events automatically
When an order is flagged — a failed fulfillment, a return request, a delayed shipment — MESA opens a ticket in Zendesk with the order details already attached. Your support team works the issue without hunting for context.
Keep Shopify customer data current when tickets are resolved
When a Zendesk ticket is closed or a resolution is logged, MESA updates the customer's record in Shopify — tags, notes, fields. Your store reflects what your support team learned without anyone syncing it manually.
Route support tickets based on order and customer details
When a ticket arrives in Zendesk, MESA reads the associated Shopify data — order value, customer tier, product type — and applies the right tags, priority, or assignee. Every ticket lands with the right team from the start.
Build any Pinterest and Zendesk automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Attachment Linked to Ticket Comment
Starts when an attachment is linked to a ticket comment.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Attachment Redacted from Ticket Comment
Starts when an attachment is permanently redacted from an existing comment on a ticket.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Comment Created
Starts when a comment is created.
Comment Made Private
Starts when a comment is made private.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Comment Redacted
Starts when a comment is redacted.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Agent Assignment Changed
Starts when a ticket is reassigned to another agent.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Brand Updated
Starts when a brand associated with the ticket is updated.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Created
Starts when a ticket is created.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Ticket Custom Field Updated
Starts when a ticket's custom field is updated.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Custom Status Updated
Starts when a ticket's custom status is updated.
Ticket Deleted
Starts when a ticket is deleted.
Ticket Description Updated
Starts when a ticket's description is updated.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Email CCs Updated
Starts when users are added or removed from a ticket.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket External ID Updated
Starts when a ticket's external ID is updated.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Followers Changed
Starts when followers on a ticket are updated.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Form Updated
Starts when a ticket's form is updated.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Group Assignment Changed
Starts when a ticket is reassigned to another group of agents.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Timestamp
Ticket Merged
Starts when a ticket is merged.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Organization Updated
Starts when a ticket's organization is updated.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Priority Updated
Starts when a ticket's priority is updated.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket SLA Policy Updated
Starts when a ticket's SLA policy is updated.
Ticket Status Updated
Starts when a ticket's status is updated.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Subject Updated
Starts when a subject is updated.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Ticket Updated
Starts when a ticket is updated.
Board Created
Starts when a board is created.
ID
Created At
Board Pins Modified At
Name
Description
Collaborator Count
Pin Count
Follower Count
Media
Privacy
Pin Created
Starts when a pin is created.
ID
Created At
Link
Title
Description
Dominant Color
Alt Text
Creative Type
Board ID
Board Section ID
Board Owner
Is Owner
Media
Parent Pin ID
Is Standard
Has Been Promoted
Note
Add Tag to Ticket
Add a tag to a ticket.
- 0
Count Search Results
Get a number of items matching the search query.
- Count
Create Group
Create a group.
Create Organization
Create an organization.
- Organization
Create Ticket
Create a ticket.
- Ticket
Create Ticket Comment
Add a comment to a ticket.
- Ticket
Create User
Create a user.
- User
Delete Group
Remove a group.
Delete Organization
Remove an organization.
Delete Ticket
Remove a ticket.
Get List of Comments
Obtain a list of comments.
Attachments
Audit ID
Author ID
Body
Created At
HTML Body
ID
Metadata
Plain Body
Public
Type
Uploads
Via
Get List of Groups
Obtain a list of groups.
Created At
Default
Deleted
Description
ID
Is Public
Name
Updated At
URL
Get List of Organizations
Obtain a list of organizations.
Count
Next Page
Organizations
Previous Page
Get List of Tickets
Obtain a list of existing tickets.
Allow Attachments
Allow Channelback
Assignee Email
Assignee ID
Attribute Value Ids
Brand ID
Collaborator Ids
Collaborators
Comment
Created At
Custom Fields
Custom Status ID
Description
Due At
Email Cc Ids
Email Ccs
Encoded ID
External ID
Follower Ids
Followers
Followup Ids
From Messaging Channel
Generated Timestamp
Group ID
Has Incidents
ID
Is Public
Macro ID
Macro Ids
Metadata
Organization ID
Priority
Problem ID
Raw Subject
Recipient
Requester
Requester ID
Safe Update
Satisfaction Rating
Sharing Agreement Ids
Status
Subject
Submitter ID
Tags
Ticket Form ID
Type
Updated At
Updated Stamp
URL
Via
Via Followup Source ID
Via ID
Voice Comment
Get List of Users
Obtain a list of users.
Active
Alias
Chat Only
Created At
Custom Role ID
Default Group ID
Details
Email
External ID
Iana Time Zone
ID
Last Login At
Locale
Locale ID
Moderator
Name
Notes
Only Private Comments
Organization ID
Phone
Photo
Remote Photo URL
Restricted Agent
Role
Role Type
Shared
Shared Agent
Shared Phone Number
Signature
Suspended
Tags
Ticket Restriction
Time Zone
Two Factor Auth Enabled
Updated At
URL
User Fields
Verified
Remove Tags from Ticket
Remove tags from a ticket.
- 0
Retrieve Group
Grab all details about a group.
Created At
Default
Deleted
Description
ID
Is Public
Name
Updated At
URL
Retrieve Organization
Grab all details about an organization.
Created At
Details
Domain Names
External ID
Group ID
ID
Name
Notes
Organization Fields
Shared Comments
Shared Tickets
Tags
Updated At
URL
Retrieve Ticket
Grab all details about a ticket.
Allow Attachments
Allow Channelback
Assignee ID
Brand ID
Collaborator Ids
Collaborators
Created At
Custom Fields
Custom Status ID
Description
Due At
Email Cc Ids
Encoded ID
External ID
Follower Ids
Followup Ids
From Messaging Channel
Generated Timestamp
Group ID
Has Incidents
ID
Is Public
Macro Ids
Organization ID
Priority
Problem ID
Raw Subject
Recipient
Requester ID
Satisfaction Rating
Sharing Agreement Ids
Status
Subject
Submitter ID
Tags
Ticket Form ID
Type
Updated At
URL
Via
Via Followup Source ID
Retrieve User
Grab all details about a user.
Active
Alias
Chat Only
Created At
Custom Role ID
Default Group ID
Details
Email
External ID
Iana Time Zone
ID
Last Login At
Locale
Locale ID
Moderator
Name
Notes
Only Private Comments
Organization ID
Phone
Photo
Remote Photo URL
Restricted Agent
Role
Role Type
Shared
Shared Agent
Shared Phone Number
Signature
Suspended
Tags
Ticket Restriction
Time Zone
Two Factor Auth Enabled
Updated At
URL
User Fields
Verified
Search
Search for specific results.
Count
Facets
Next Page
Previous Page
Results
Update Group
Modify a group's details.
Update Organization
Modify an organization's details.
Update Ticket
Modify a ticket's details.
- Ticket
Update User
Modify a user's details.
- User
Upload Files
Upload a file.
Create Ad
Create ad.
Create Ad Account
Create a new ad account.
Create Ad Group
Create an ad group.
Create Ad Preview with Pin or Image
Create an ad preview with a pin or image.
Create Audience
Create an audience that you can use in targeting for specific ad groups.
Create Board
Create a board.
Create Board Section
Create a board section.
Create Campaign
Create campaign.
Create Conversion Tag
Create a conversion tag.
Create Custom Audience
Create a custom audience.
Create Customer List
Create customer list.
Create Feed
Create a feed.
Create Keyword
Create keyword.
Create Pin
Create a pin.
Create Product Group
Create a product group.
Create Product Group Promotion
Create product group promotion.
Delete Board
Remove board.
Delete Board Section
Remove a board section.
Delete Feed
Remove a feed.
Delete Pin
Remove a pin.
Delete Product Group
Remove a product group.
Follow User
Follow a user.
Get List of Ad Account's Audiences
Obtain a list of audiences for an ad account.
Get List of Ad Account's Conversion Tags
Obtain a list of conversion tags.
Get List of Ad Account's Countries
Obtain a list of ad account's countries.
Get List of Ad Account's Targeting Analytics
Obtain a list of targeting analytics for an ad account.
Get List of Ad Accounts
Obtain a list of ad accounts.
Get List of Ad Groups
Obtain a list of ad groups.
Get List of Ads
Obtain a list of ads.
Get List of Available Metrics' Definitions
Obtain a list of available metrics' definitions.
Get List of Board Sections
Obtain a list of board sections.
Get List of Boards
Obtain a list of all boards.
Get List of Campaign's Bid Floors
Obtain a list of a campaign's bid floors.
Get List of Campaigns
Obtain a list of campaigns.
Get List of Catalogs Items
Obtain a list of catalog items.
Get List of Conversion Tags' Page Visit
Obtain a list of page visit conversion tags.
Get List of Country's Keyword Metrics
Obtain a list of keyword metrics for a country.
Get List of Customer Lists
Obtain a list of customer lists.
Get List of Feed's Processing Results
Obtain a list of processing results for a given feed.
Get List of Feeds
Obtain a list of feeds.
Get List of Filtered Products
Obtain a list of filtered products.
Get List of Followers
Obtain a list of followers.
Get List of Following Boards
Obtain a list of following boards.
Get List of Following Interests
Obtain a list of following interests.
Get List of Keywords
Obtain a list of keywords.
Get List of Lead Forms
Obtain a list of lead forms.
Get List of Linked Businesses
Obtain a list of linked businesses.
Get List of Media Uploads
Obtain a list of media uploads.
Get List of Metrics Ready State
Obtain a list of metrics ready state.
Get List of OCPM Eligible Conversion Tags
Obtain a list of OCPM eligible conversion tags.
Get List of Order Lines
Obtain a list of order lines.
Get List of Pins
Obtain a list of pins.
Get List of Pins on Board
Obtain a list of pins on a board.
Get List of Pins on Board Section
Obtain a list of pins on a board section.
Get List of Product Group Promotions
Obtain a list of product group promotions.
Get List of Product Group's Analytics
Obtain a list of a product group's analytics.
Get List of Product Group's Catalog
Obtain a list of a product group's catalog.
Get List of Product Groups
Obtain a list of product groups.
Get List of Products for Product Group
Obtain a list of products for a product group.
Get List of Related Terms
Obtain a list of related terms.
Get List of Suggested Terms
Obtain a list of suggested terms.
Get List of Targeting Analytics for Ad Group
Obtain a list of targeting analytics for an ad group.
Get List of Templates
Obtain a list of templates.
Get List of Trending Keywords
Obtain a list of trending keywords.
Get List of User Account's Top Pins Analytics
Obtain a list of a user account's top pins analytics.
Get List of User Websites
Obtain a list of user websites.
Get List of User's Following
Obtain a list of user's following.
Register Media Upload
Register a media upload.
Retrieve Ad
Grab all details about an ad.
Retrieve Ad Account
Grab all details about an ad account.
Retrieve Ad Account's Analytics
Grab all details about an ad account's analytics.
Retrieve Ad Account's Campaign Analytics
Grab all details about an ad account's campaign analytics.
Retrieve Ad Account's Targeting Analytics Campaigns
Grab all details about targeting analytics for campaigns.
Retrieve Ad Group
Grab all details about an ad group.
Retrieve Ad Group Analytics
Grab all analytics details for a specified ad groups.
Retrieve Ad's Analytics
Grab all details about an ad's analytics.
Retrieve Ad's Targeting Analytics
Grab all details about an ad's targeting analytics.
Retrieve Audience
Grab all details about an audience.
Retrieve Audience Insights
Grab all details about an ad account's audience insights.
Retrieve Board
Grab all details about a board.
Retrieve Campaign
Grab all details about a campaign.
Retrieve Conversion Tag
Grab all details about a conversion tag.
Retrieve Customer List
Grab all details about a customer list.
Retrieve Feed
Grab all details about a feed.
Retrieve Interest
Grab all details about interest.
Retrieve Lead Form
Grab all details about a lead form.
Retrieve Media Upload
Grab all details about the media upload.
Retrieve Order Line
Grab all details about an order line.
Retrieve Pin
Grab all details about a pin.
Retrieve Pin Analytics
Grab analytics for pin.
Retrieve Product Group
Grab all details about a product group.
Retrieve Product Group Promotion
Grab all details about a product group promotion.
Retrieve Product Group's Product Counts
Grab the product counts for a product group.
Retrieve Targeting Options
Grab all details about targeting options.
Retrieve Terms Service
Grab all details about the terms of service.
Retrieve User Account
Grab all details about a user account.
Retrieve User Account Analytics
Grab all details about a user account analytics.
Save Pin
Save a pin.
Search User's Boards
Search a user's boards.
Search User's Pins
Search a user's pins.
Unverify Website
Unverify a website.
Update Ad
Modify an ad.
Update Ad Group
Modify an ad group.
Update Audience
Modify an audience.
Update Board
Modify a board.
Update Board Section
Modify a board section.
Update Campaign
Modify a campaign.
Update Customer List
Modify customer list.
Update Feed
Modify a feed.
Update Keyword
Modify keyword.
Update Product Group
Modify a product group.
Update Product Group Promotion
Modify product group promotion.
Verify Website
Verify a website.
Not just software—partnership
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Pinterest with Zendesk today.
Enjoy a 7-day free trial. Get your first workflow in minutes.
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