Intercom to Salesforce Integration | MESA
Connect Intercom to Salesforce and automate your tasks
Describe to build
Activity reports
Fully supported
MESA's Intercom to Salesforce integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.
★★★★★ 4.9 rating on Shopify App Store
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Trusted by 1,000+ Shopify merchants
Why integrate Intercom with Salesforce
The Intercom to Salesforce integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Give your support team full Shopify context on every conversation
When a customer starts a conversation in Intercom, MESA pulls their Shopify order history, tags, and customer details into the thread. Your team responds with the full picture without switching between tools to find it.
Create and update Shopify customer records from Intercom conversations
When a new contact is created or a key detail is captured in Intercom, MESA writes it to the corresponding Shopify customer record. Your store and your support platform share a single view of every customer without periodic reconciliation.
Trigger Intercom messages from Shopify order and fulfillment events
When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA sends the signal to Intercom and triggers the right message to the customer. Your proactive outreach runs on what actually happens in your store, not on a fixed schedule.
Keep Salesforce contacts current as customers shop in Shopify
When a customer places an order, updates their details, or hits a lifecycle milestone in Shopify, MESA updates their Salesforce contact or account record automatically. Your CRM reflects who your customers are right now without a manual sync or scheduled export holding things back.
Create Salesforce opportunities from Shopify wholesale and B2B orders
When a qualifying order comes in — a wholesale account, a high-value purchase, a first-time B2B customer — MESA creates an opportunity in Salesforce with the order details already attached. Your sales team follows up with context, not just a name and an order number.
Trigger Salesforce workflows from Shopify customer behavior
When a customer crosses a spend threshold, earns a loyalty tier, or shows a churn signal in Shopify, MESA sends the event to Salesforce and starts the right sequence or campaign. Your CRM automation runs on live commerce signals, not just form fills and email opens.
Build any Intercom and Salesforce automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Account Created
Starts when an account is created.
Account Updated
Starts when an account is modified.
Contact Created
Starts when a contact is created.
First Name
Last Name
Account ID
Email
Mailing Street
Mailing City
Mailing State
Mailing Postal Code
Mailing Country
Phone
Description
Fax
ID
Contact Updated
Starts when a contact is modified.
First Name
Last Name
Account ID
Email
Mailing Street
Mailing City
Mailing State
Mailing Postal Code
Mailing Country
Phone
Description
Fax
ID
Custom Created
Starts when a custom is created.
Custom Updated
Starts when a custom is modified.
Lead Converted
Starts when a lead is converted.
Last Name
First Name
Company
Street
Is Deleted
Master Record ID
Salutation
Title
City
State
Postal Code
Country
Phone
Mobile Phone
Fax
Email
Website
Description
Lead Source
Status
Industry
Rating
Annual Revenue
Number Of Employees
Owner ID
Is Converted
Converted Date
Converted Account ID
Converted Contact ID
Converted Opportunity ID
Is Unread By Owner
Created Date
Created By ID
Last Modified Date
Last Modified By ID
System Modstamp
Last Activity Date
Email Bounced Reason
Email Bounced Date
ID
Lead Created
Starts when a lead is created.
Last Name
First Name
Company
Street
Is Deleted
Master Record ID
Salutation
Title
City
State
Postal Code
Country
Phone
Mobile Phone
Fax
Email
Website
Description
Lead Source
Status
Industry
Rating
Annual Revenue
Number Of Employees
Owner ID
Is Converted
Converted Date
Converted Account ID
Converted Contact ID
Converted Opportunity ID
Is Unread By Owner
Created Date
Created By ID
Last Modified Date
Last Modified By ID
System Modstamp
Last Activity Date
Email Bounced Reason
Email Bounced Date
ID
Lead Updated
Starts when a lead is modified.
Last Name
First Name
Company
Street
Is Deleted
Master Record ID
Salutation
Title
City
State
Postal Code
Country
Phone
Mobile Phone
Fax
Email
Website
Description
Lead Source
Status
Industry
Rating
Annual Revenue
Number Of Employees
Owner ID
Is Converted
Converted Date
Converted Account ID
Converted Contact ID
Converted Opportunity ID
Is Unread By Owner
Created Date
Created By ID
Last Modified Date
Last Modified By ID
System Modstamp
Last Activity Date
Email Bounced Reason
Email Bounced Date
ID
Opportunity Created
Starts when an opportunity is created.
Name
Stage Name
Description
Amount
Is Deleted
Account ID
Is Private
Probability
Expected Revenue
Total Opportunity Quantity
Close Date
Type
Next Step
Lead Source
Is Closed
Is Won
Forecast Category
Forecast Category Name
Campaign ID
Has Opportunity Line Item
Pricebook2id
Owner ID
Created Date
Created By ID
Last Modified Date
Last Modified By ID
System Modstamp
Last Activity Date
Fiscal Quarter
Fiscal Year
Fiscal
ID
Opportunity Updated
Starts when an opportunity is modified.
Name
Stage Name
Description
Amount
Is Deleted
Account ID
Is Private
Probability
Expected Revenue
Total Opportunity Quantity
Close Date
Type
Next Step
Lead Source
Is Closed
Is Won
Forecast Category
Forecast Category Name
Campaign ID
Has Opportunity Line Item
Pricebook2id
Owner ID
Created Date
Created By ID
Last Modified Date
Last Modified By ID
System Modstamp
Last Activity Date
Fiscal Quarter
Fiscal Year
Fiscal
ID
Order Created
Starts when an order is created.
Account ID
Effective Date
Status
Shipping Street
Shipping City
Shipping State
Contract ID
Is Reduction Order
Description
Customer Authorized By ID
Customer Authorized Date
Company Authorized By ID
Company Authorized Date
Type
Billing Street
Billing City
Billing State
Billing Postal Code
Billing Country
Shipping Postal Code
Shipping Country
Name
Po Date
Po Number
Order Reference Number
Bill To Contact ID
Ship To Contact ID
Activated Date
Activated By ID
Status Code
Order Number
Total Amount
Created Date
Created By ID
Last Modified Date
Last Modified By ID
Is Deleted
System Modstamp
ID
Order Updated
Starts when an order is modified.
Account ID
Effective Date
Status
Shipping Street
Shipping City
Shipping State
Contract ID
Is Reduction Order
Description
Customer Authorized By ID
Customer Authorized Date
Company Authorized By ID
Company Authorized Date
Type
Billing Street
Billing City
Billing State
Billing Postal Code
Billing Country
Shipping Postal Code
Shipping Country
Name
Po Date
Po Number
Order Reference Number
Bill To Contact ID
Ship To Contact ID
Activated Date
Activated By ID
Status Code
Order Number
Total Amount
Created Date
Created By ID
Last Modified Date
Last Modified By ID
Is Deleted
System Modstamp
ID
Pricebook Entry Created
Starts when a pricebook entry is created.
Product2id
Pricebook2id
Unit Price
Is Active
ID
Pricebook Entry Updated
Starts when a pricebook entry is modified.
Product2id
Pricebook2id
Unit Price
Is Active
ID
Product Created
Starts when a product is created.
Name
Stock Keeping Unit
Description
Product Code
Display Url
Active
Product Family
External ID
ID
Product Updated
Starts when a product is modified.
Name
Stock Keeping Unit
Description
Product Code
Display Url
Active
Product Family
External ID
ID
Admin Initiated Message to User
Starts when an admin initiates a message to a user.
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Contact Archived
Starts when a contact is archived.
Contact ID
Object Type
Archived
Archived At
Contact Deleted
Starts when a contact is deleted.
Contact ID
Object Type
Deleted
Deleted At
Workspace ID
External ID
Email Address
Name
Contact Email Updated
Starts when a contact's email is updated.
Type
Contact ID
Workspace ID
External ID
Role
Email Address
Phone Number
Name
Avatar
Owner
Created At
Updated At
Signed Up At
Last Seen At
Location
Custom Attributes
Tags
Contact User Created
Starts when a contact user is created.
Type
Contact ID
Workspace ID
External ID
Role
Email Address
Phone Number
Name
Avatar
Owner
Created At
Updated At
Signed Up At
Last Seen At
Location
Custom Attributes
Tags
Contact User Updated
Starts when a contact user is updated.
Type
Contact ID
Workspace ID
External ID
Role
Email Address
Phone Number
Name
Avatar
Owner
Created At
Updated At
Signed Up At
Last Seen At
Location
Custom Attributes
Tags
Conversation Closed
Starts when a conversation is closed.
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Conversation Opened
Starts when a conversation is opened.
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Conversation Read
Starts when a conversation is read.
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Message Received from User or Lead
Starts when a message is received from a user or lead.
Message Type
Message ID
Conversation ID
Message Content
Message Channel
Created At
Message Author
Note Added to Conversation
Starts when a note is added to a conversation.
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Reply Received from User or Lead
Starts when a user replies to a conversation.
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Create Account
Start a new account.
Name
Phone
Shipping Street
Shipping City
Shipping State
Shipping Postal Code
Shipping Country
Billing Street
Billing City
Billing State
Billing Postal Code
Billing Country
Fax
Account Number
Website
ID
Create Contact
Start a new contact.
First Name
Last Name
Account ID
Email
Mailing Street
Mailing City
Mailing State
Mailing Postal Code
Mailing Country
Phone
Description
Fax
ID
Create Custom
Start a new a custom.
Create Lead
Start a new lead.
Last Name
First Name
Company
Street
Is Deleted
Master Record ID
Salutation
Title
City
State
Postal Code
Country
Phone
Mobile Phone
Fax
Email
Website
Description
Lead Source
Status
Industry
Rating
Annual Revenue
Number Of Employees
Owner ID
Is Converted
Converted Date
Converted Account ID
Converted Contact ID
Converted Opportunity ID
Is Unread By Owner
Created Date
Created By ID
Last Modified Date
Last Modified By ID
System Modstamp
Last Activity Date
Email Bounced Reason
Email Bounced Date
ID
Create Opportunity
Start a new an opportunity.
Name
Stage Name
Description
Amount
Is Deleted
Account ID
Is Private
Probability
Expected Revenue
Total Opportunity Quantity
Close Date
Type
Next Step
Lead Source
Is Closed
Is Won
Forecast Category
Forecast Category Name
Campaign ID
Has Opportunity Line Item
Pricebook2id
Owner ID
Created Date
Created By ID
Last Modified Date
Last Modified By ID
System Modstamp
Last Activity Date
Fiscal Quarter
Fiscal Year
Fiscal
ID
Create Opportunity Product
Start a new opportunity product.
Opportunity ID
Product2id
Quantity
Unit Price
Description
Discount
ID
Create or Update Account
Create or modify an account.
Name
Phone
Shipping Street
Shipping City
Shipping State
Shipping Postal Code
Shipping Country
Billing Street
Billing City
Billing State
Billing Postal Code
Billing Country
Fax
Account Number
Website
ID
Create or Update Contact
Create or modify a contact.
First Name
Last Name
Account ID
Email
Mailing Street
Mailing City
Mailing State
Mailing Postal Code
Mailing Country
Phone
Description
Fax
ID
Create or Update Custom
Create or modify a custom.
Create or Update Lead
Create or modify a lead.
Last Name
First Name
Company
Street
Is Deleted
Master Record ID
Salutation
Title
City
State
Postal Code
Country
Phone
Mobile Phone
Fax
Email
Website
Description
Lead Source
Status
Industry
Rating
Annual Revenue
Number Of Employees
Owner ID
Is Converted
Converted Date
Converted Account ID
Converted Contact ID
Converted Opportunity ID
Is Unread By Owner
Created Date
Created By ID
Last Modified Date
Last Modified By ID
System Modstamp
Last Activity Date
Email Bounced Reason
Email Bounced Date
ID
Create or Update Opportunity
Create or modify an opportunity.
Name
Stage Name
Description
Amount
Is Deleted
Account ID
Is Private
Probability
Expected Revenue
Total Opportunity Quantity
Close Date
Type
Next Step
Lead Source
Is Closed
Is Won
Forecast Category
Forecast Category Name
Campaign ID
Has Opportunity Line Item
Pricebook2id
Owner ID
Created Date
Created By ID
Last Modified Date
Last Modified By ID
System Modstamp
Last Activity Date
Fiscal Quarter
Fiscal Year
Fiscal
ID
Create or Update Opportunity Product
Create or modify an opportunity product.
Opportunity ID
Product2id
Quantity
Unit Price
Description
Discount
ID
Create or Update Order
Create or modify an order.
Account ID
Effective Date
Status
Shipping Street
Shipping City
Shipping State
Contract ID
Is Reduction Order
Description
Customer Authorized By ID
Customer Authorized Date
Company Authorized By ID
Company Authorized Date
Type
Billing Street
Billing City
Billing State
Billing Postal Code
Billing Country
Shipping Postal Code
Shipping Country
Name
Po Date
Po Number
Order Reference Number
Bill To Contact ID
Ship To Contact ID
Activated Date
Activated By ID
Status Code
Order Number
Total Amount
Created Date
Created By ID
Last Modified Date
Last Modified By ID
Is Deleted
System Modstamp
ID
Create or Update Order Product
Create or modify an order product.
Order ID
Product2id
Quantity
Unit Price
Description
ID
Create or Update Pricebook Entry
Create or update a pricebook entry.
Product2id
Pricebook2id
Unit Price
Is Active
ID
Create or Update Products
Create or modify a product.
Name
Stock Keeping Unit
Description
Product Code
Display Url
Active
Product Family
External ID
ID
Create Order
Start a new an order.
Account ID
Effective Date
Status
Shipping Street
Shipping City
Shipping State
Contract ID
Is Reduction Order
Description
Customer Authorized By ID
Customer Authorized Date
Company Authorized By ID
Company Authorized Date
Type
Billing Street
Billing City
Billing State
Billing Postal Code
Billing Country
Shipping Postal Code
Shipping Country
Name
Po Date
Po Number
Order Reference Number
Bill To Contact ID
Ship To Contact ID
Activated Date
Activated By ID
Status Code
Order Number
Total Amount
Created Date
Created By ID
Last Modified Date
Last Modified By ID
Is Deleted
System Modstamp
ID
Create Order Product
Start a new order product.
Order ID
Product2id
Quantity
Unit Price
Description
ID
Create Pricebook Entry
Start a new a pricebook entry.
Product2id
Pricebook2id
Unit Price
Is Active
ID
Create Product
Start a new a product.
Name
Stock Keeping Unit
Description
Product Code
Display Url
Active
Product Family
External ID
ID
Delete Account
Remove an account.
Delete Contact
Remove a contact.
Delete Custom
Remove a custom.
Delete Lead
Remove a lead.
Delete Opportunity
Remove an opportunity.
Delete Opportunity Product
Remove an opportunity product.
Delete Order
Remove an order.
Delete Order Product
Remove an order product.
Delete Pricebook Entry
Remove a pricebook entry.
Delete Product
Remove a Product.
Query Multiple Accounts
Search for multiple accounts.
Query Multiple Contacts
Search for multiple contacts.
Query Multiple Customs
Search for multiple customs.
Query Multiple Leads
Search for multiple leads.
Query Multiple Opportunities
Search for multiple opportunities.
Query Multiple Opportunity Products
Search for multiple opportunity products.
Query Multiple Order Products
Search for multiple order products.
Query Multiple Orders
Search for multiple orders.
Query Multiple Pricebook Entries
Search for multiple pricebook entries.
Query Multiple Products
Search for multiple products.
Query Single Account
Search for a single account.
Query Single Contact
Search for a single contact.
Query Single Custom
Search for a single custom.
Query Single Lead
Search for a single lead.
Query Single Opportunity
Search for a single opportunity.
Query Single Opportunity Product
Search for a single opportunity product.
Query Single Order
Search for a single order.
Query Single Order Product
Search for a single order product.
Query Single Pricebook Entry
Search for a single pricebook entry.
Query Single Product
Search for a single product.
Retrieve Account
Grab all details about the account.
Retrieve Contact
Grab all details about the contact.
Retrieve Custom
Grab all details about the custom.
Retrieve Lead
Grab all details about the lead.
Retrieve Opportunity
Grab all details about the opportunity.
Retrieve Opportunity Product
Grab all details about the opportunity product.
Retrieve Order
Grab all details about the order.
Retrieve Order Product
Grab all details about an order product.
Retrieve Pricebook Entry
Grab all details about the pricebook entry.
Retrieve Product
Grab all details about the product.
Update Account
Modify an account.
Name
Phone
Shipping Street
Shipping City
Shipping State
Shipping Postal Code
Shipping Country
Billing Street
Billing City
Billing State
Billing Postal Code
Billing Country
Fax
Account Number
Website
ID
Update Contact
Modify a contact.
First Name
Last Name
Account ID
Email
Mailing Street
Mailing City
Mailing State
Mailing Postal Code
Mailing Country
Phone
Description
Fax
ID
Update Custom
Modify a custom.
Update Lead
Modify a lead.
Last Name
First Name
Company
Street
Is Deleted
Master Record ID
Salutation
Title
City
State
Postal Code
Country
Phone
Mobile Phone
Fax
Email
Website
Description
Lead Source
Status
Industry
Rating
Annual Revenue
Number Of Employees
Owner ID
Is Converted
Converted Date
Converted Account ID
Converted Contact ID
Converted Opportunity ID
Is Unread By Owner
Created Date
Created By ID
Last Modified Date
Last Modified By ID
System Modstamp
Last Activity Date
Email Bounced Reason
Email Bounced Date
ID
Update Opportunity
Modify an opportunity.
Name
Stage Name
Description
Amount
Is Deleted
Account ID
Is Private
Probability
Expected Revenue
Total Opportunity Quantity
Close Date
Type
Next Step
Lead Source
Is Closed
Is Won
Forecast Category
Forecast Category Name
Campaign ID
Has Opportunity Line Item
Pricebook2id
Owner ID
Created Date
Created By ID
Last Modified Date
Last Modified By ID
System Modstamp
Last Activity Date
Fiscal Quarter
Fiscal Year
Fiscal
ID
Update Opportunity Product
Modify an opportunity product.
Opportunity ID
Product2id
Quantity
Unit Price
Description
Discount
ID
Update Order
Modify an order.
Account ID
Effective Date
Status
Shipping Street
Shipping City
Shipping State
Contract ID
Is Reduction Order
Description
Customer Authorized By ID
Customer Authorized Date
Company Authorized By ID
Company Authorized Date
Type
Billing Street
Billing City
Billing State
Billing Postal Code
Billing Country
Shipping Postal Code
Shipping Country
Name
Po Date
Po Number
Order Reference Number
Bill To Contact ID
Ship To Contact ID
Activated Date
Activated By ID
Status Code
Order Number
Total Amount
Created Date
Created By ID
Last Modified Date
Last Modified By ID
Is Deleted
System Modstamp
ID
Update Order Product
Modify an order product.
Order ID
Product2id
Quantity
Unit Price
Description
ID
Update Pricebook Entry
Modify a pricebook entry.
Product2id
Pricebook2id
Unit Price
Is Active
ID
Update Product
Modify a product.
Name
Stock Keeping Unit
Description
Product Code
Display Url
Active
Product Family
External ID
ID
Archive Contact
Archive a contact.
Type
ID
External ID
Attach Contact to Company
Associate a company with a contact.
Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments
Attach Tag to Ticket
Tag a ticket.
Type
ID
Name
Applied At
Applied By
Create Contact
Create a contact.
Role
External ID
Email
Phone
Name
Avatar
Signed Up At
Last Seen At
Owner ID
Unsubscribed From Emails
Custom Attributes
Create Note
Create a note.
Body
Admin ID
Create or Update Company
Create or update a company.
Name
Company ID
Plan
Size
Website
Industry
Custom Attributes
Remote Created At
Monthly Spend
Create Ticket
Create a ticket.
Ticket Type
Contacts
Company ID
Created At
Assignment
Delete Company
Remove a company.
ID
Object
Deleted
Delete Contact
Remove a contact.
Type
ID
External ID
Delete Ticket
Remove a ticket.
ID
Object
Deleted
Detach Contact from Company
Detach a company from a contact.
Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments
Get List of Companies
Obtain a list of all companies.
Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments
Get List of Company's Contacts
Obtain a list of contacts that belong to a company.
Type
ID
External ID
Workspace ID
Role
Email
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles
Get List of Company's Segments
Obtain a list of segments that belong to a company.
Type
ID
Name
Created At
Updated At
Person Type
Count
Get List of Contact's Companies
Obtain a list of a contact's companies.
Type
Companies
Total Count
Pages
Get List of Contact's Notes
Obtain a list of notes associated to a contact.
Type
ID
Created At
Contact
Author
Body
Get List of Contact's Segments
Obtain a list of segments associated to a contact.
Type
ID
Name
Created At
Updated At
Person Type
Count
Get List of Contact's Tags
Obtain a list of tags attached to a contact.
Type
ID
Name
Applied At
Applied By
Get List of Contacts
Obtain a list of contacts.
Type
ID
External ID
Workspace ID
Role
Email
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles
Get List of Tickets
Obtain a list of tickets.
Type
Tickets
Total Count
Pages
Merge Lead and User
Combine a contact with a role of a lead into a contact with a role of a user.
Type
ID
External ID
Workspace ID
Role
Email
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles
Remove Tag from Ticket
Remove a tag from a ticket.
Type
ID
Name
Applied At
Applied By
Reply to Ticket
Reply to a ticket with a message from an admin or on behalf of a contact, or with a note for admins.
Type
ID
Part Type
Body
Created At
Updated At
Author
Attachments
Redacted
Retrieve Company
Grab all details about a company.
Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments
Retrieve Contact
Grab all details about a contact.
Type
ID
External ID
Workspace ID
Role
Email
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles
Retrieve Note
Grab all details about a note.
Type
ID
Created At
Contact
Author
Body
Retrieve Ticket
Grab all details about a ticket.
Type
ID
Ticket ID
Category
Ticket Attributes
Ticket State
Ticket Type
Contacts
Admin Assignee ID
Team Assignee ID
Created At
Updated At
Open
Snoozed Until
Linked Objects
Ticket Parts
Is Shared
Scroll Over Companies
Iterate over all companies in a dataset.
Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments
Search for Contacts
Search for contacts.
Type
Data
Total Count
Pages
Unarchive Contact
Restore a previously archived contact.
Type
ID
External ID
Update Contact
Modify a contact's details.
Role
External ID
Email
Phone
Name
Avatar
Signed Up At
Last Seen At
Owner ID
Unsubscribed From Emails
Custom Attributes
Update Ticket
Modify a ticket's details.
Ticket Attributes
Ticket State ID
Company ID
Open
Is Shared
Snoozed Until
Admin ID
Assignee ID
Not just software—partnership
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