Intercom to Recharge Integration | MESA

Connect Intercom to Recharge and automate your tasks

Describe to build

Activity reports

Fully supported

MESA's Intercom to Recharge integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

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Why integrate Intercom with Recharge

The Intercom to Recharge integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Customer experience →

Give your support team full Shopify context on every conversation

When a customer starts a conversation in Intercom, MESA pulls their Shopify order history, tags, and customer details into the thread. Your team responds with the full picture without switching between tools to find it.

Data integration →

Create and update Shopify customer records from Intercom conversations

When a new contact is created or a key detail is captured in Intercom, MESA writes it to the corresponding Shopify customer record. Your store and your support platform share a single view of every customer without periodic reconciliation.

Fulfillment operations →

Trigger Intercom messages from Shopify order and fulfillment events

When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA sends the signal to Intercom and triggers the right message to the customer. Your proactive outreach runs on what actually happens in your store, not on a fixed schedule.

Customer experience →

Stay ahead of subscription churn

When a payment fails or a subscription is paused, MESA triggers the right response automatically — a follow-up task, a tag update, a notification to your team. Retention actions happen before revenue slips away.

Data integration →

Keep subscriber records accurate across tools

Every subscription change in Recharge — new, upgraded, cancelled, or paused — updates the matching record in your CRM, spreadsheet, or data warehouse. Your team always works from current data.

Order automation →

Alert your team to high-value subscriber events

When a subscriber hits a milestone, upgrades their plan, or cancels after a long tenure, MESA sends a targeted alert to Slack or email. Your team can act while the moment still matters.

Build any Intercom and Recharge automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Address Created

Starts when an address is created.

Address Updated

Starts when an address is modified.

Charge Created

Starts when a charge is created.

Charge Deleted

Starts when a charge is removed.

Charge Failed

Starts when a charge failed.

Charge Max Retries Reached

Starts when a charge reached its' maxed retry.

Charge Paid

Starts when a charge is processed.

Charge Refunded

Starts when a charge is refunded.

Charge Uncaptured

Starts when a charge is uncaptured.

Charge Upcoming

Starts when a charge is due soon.

Charge Updated

Starts when a charge is modified.

Checkout Processed

Starts when a checkout is processed.

Customer Activated

Starts when a customer account is enabled.

Customer Created

Starts when a customer is created.

Customer Deactivated

Starts when a customer account is terminated.

Customer Deleted

Starts when a customer is removed.

Customer Payment Method Updated

Starts when a customer's payment method is modified.

Customer Updated

Starts when a customer account is modified.

One-time Product Created

Starts when an one time product is created.

One-time Product Deleted

Starts when an one time product is removed.

One-time Product Updated

Starts when an one time product is modified.

Order Cancelled

Starts when an order is cancelled.

Order Created

Starts when an order is created.

Order Deleted

Starts when an order is removed.

Order Payment Captured

Starts when an order's payment is captured.

Order Processed

Starts when an order is processed.

Order Success

Starts when an order is a success.

Order Upcoming

Starts when an order is upcoming.

Order Updated

Starts when an order is modified.

Product Created

Starts when a product is created.

Product Deleted

Starts when a product is removed.

Product Updated

Starts when a product is modified.

Subscription Activated

Starts when a subscription is enabled.

Subscription Cancelled

Starts when a subscription is cancelled.

Subscription Created

Starts when a subscription is created.

Subscription Deleted

Starts when a subscription is removed.

Subscription Skipped

Starts when a subscription is skipped.

Subscription Swapped

Starts when a subscription is swapped.

Subscription Unskipped

Starts when a subscription is unskipped.

Subscription Updated

Starts when a subscription is modified.

Admin Initiated Message to User

Starts when an admin initiates a message to a user.

Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes

Contact Archived

Starts when a contact is archived.

Contact ID
Object Type
Archived
Archived At

Contact Deleted

Starts when a contact is deleted.

Contact ID
Object Type
Deleted
Deleted At
Workspace ID
External ID
Email Address
Name

Contact Email Updated

Starts when a contact's email is updated.

Type
Contact ID
Workspace ID
External ID
Role
Email Address
Phone Number
Name
Avatar
Owner
Created At
Updated At
Signed Up At
Last Seen At
Location
Custom Attributes
Tags

Contact User Created

Starts when a contact user is created.

Type
Contact ID
Workspace ID
External ID
Role
Email Address
Phone Number
Name
Avatar
Owner
Created At
Updated At
Signed Up At
Last Seen At
Location
Custom Attributes
Tags

Contact User Updated

Starts when a contact user is updated.

Type
Contact ID
Workspace ID
External ID
Role
Email Address
Phone Number
Name
Avatar
Owner
Created At
Updated At
Signed Up At
Last Seen At
Location
Custom Attributes
Tags

Conversation Closed

Starts when a conversation is closed.

Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes

Conversation Opened

Starts when a conversation is opened.

Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes

Conversation Read

Starts when a conversation is read.

Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes

Message Received from User or Lead

Starts when a message is received from a user or lead.

Message Type
Message ID
Conversation ID
Message Content
Message Channel
Created At
Message Author

Note Added to Conversation

Starts when a note is added to a conversation.

Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes

Reply Received from User or Lead

Starts when a user replies to a conversation.

Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes

Activate Subscription

Enable a subscription.

ID
Address ID
Customer ID
Analytics Data
Cancellation Reason
Cancellation Reason Comments
Cancelled At
Charge Interval Frequency
Created At
Expire After Specific Number Of Charges
External Product ID
External Variant ID
Has Queued Charges
Is Prepaid
Is Skippable
Is Swappable
Max Retries Reached
Next Charge Scheduled At
Order Day Of Month
Order Day Of Week
Order Interval Frequency
Order Interval Unit
Properties
Price
Product Title
Quantity
Sku
Sku Override
Status
Updated At
Variant Title

Apply Discount to Charge

Apply a discount to a charge.

ID
Address ID
Analytics Data
Billing Address
Client Details
Customer
Discounts
Error
Error Type
External Order ID
External Transaction ID
Has Uncommitted Changes
Line Items
Note
Order Attributes
Payment Processor
Scheduled At
Shipping Address
Shipping Lines
Status
Subtotal Price
Tags
Tax Lines
Total Discounts
Total Line Items Price
Total Price
Total Refunds
Total Tax
Total Weight Grams
Type
Updated At
Created At
Currency

Cancel Subscription

Cancel a subscription.

ID
Address ID
Customer ID
Analytics Data
Cancellation Reason
Cancellation Reason Comments
Cancelled At
Charge Interval Frequency
Created At
Expire After Specific Number Of Charges
External Product ID
External Variant ID
Has Queued Charges
Is Prepaid
Is Skippable
Is Swappable
Max Retries Reached
Next Charge Scheduled At
Order Day Of Month
Order Day Of Week
Order Interval Frequency
Order Interval Unit
Properties
Price
Product Title
Quantity
Sku
Sku Override
Status
Updated At
Variant Title

Capture a Charge

Capture funds of a previously authorized charge.

ID
Address ID
Analytics Data
Billing Address
Client Details
Customer
Discounts
Error
Error Type
External Order ID
External Transaction ID
Has Uncommitted Changes
Line Items
Note
Order Attributes
Payment Processor
Scheduled At
Shipping Address
Shipping Lines
Status
Subtotal Price
Tags
Tax Lines
Total Discounts
Total Line Items Price
Total Price
Total Refunds
Total Tax
Total Weight Grams
Type
Updated At
Created At
Currency

Change Subscription's Address

Adjust a subscription's address.

ID
Address ID
Customer ID
Analytics Data
Cancellation Reason
Cancellation Reason Comments
Cancelled At
Charge Interval Frequency
Created At
Expire After Specific Number Of Charges
External Product ID
External Variant ID
Has Queued Charges
Is Prepaid
Is Skippable
Is Swappable
Max Retries Reached
Next Charge Scheduled At
Order Day Of Month
Order Day Of Week
Order Interval Frequency
Order Interval Unit
Properties
Price
Product Title
Quantity
Sku
Sku Override
Status
Updated At
Variant Title

Change Subscription's Next Charge Date

Adjust a subscription's next charge date.

ID
Address ID
Customer ID
Analytics Data
Cancellation Reason
Cancellation Reason Comments
Cancelled At
Charge Interval Frequency
Created At
Expire After Specific Number Of Charges
External Product ID
External Variant ID
Has Queued Charges
Is Prepaid
Is Skippable
Is Swappable
Max Retries Reached
Next Charge Scheduled At
Order Day Of Month
Order Day Of Week
Order Interval Frequency
Order Interval Unit
Properties
Price
Product Title
Quantity
Sku
Sku Override
Status
Updated At
Variant Title

Clone Order

Duplicate an order.

ID
Address ID
Billing Address
Charge
Client Details
Created At
Currency
Customer
Discounts
External Cart Token
External Order ID
External Order Number
Is Prepaid
Line Items
Note
Order Attributes
Processed At
Scheduled At
Shipping Address
Shipping Lines
Status
Subtotal Price
Tags
Tax Lines
Taxable
Total Discounts
Total Line Items Price
Total Price
Total Refunds
Total Tax
Total Weight Grams
Updated At
Type

Create Address

Create a new address.

Address 1
Address 2
City
Company
Country
Created At
Country Code
Customer ID
Discount ID
First Name
Last Name
Order Attributes
Phone
Presentment Currency
Shipping Lines Override
Updated At
Zip
Province
Order Note

Create Charge

Create a new charge.

Payment Processor
Payment Token
Payment Type

Create Charge Metafield

Create a charge metafield.

Metafield

Create Checkout

Create a new checkout.

Analytics Data
Applied Discounts
Billing Address
Email
External Checkout ID
External Checkout Source
Line Items
Note
Order Attributes
Shipping Address

Create Customer

Create a customer.

First Name
Last Name
Email
External Customer ID

Create Customer Metafield

Create a customer metafield.

Metafield

Create Customer Notification

Send a notification to a customer.

Type
Template Type
Template Vars

Create Discount

Create a discount.

Applies To
Channel Settings
Code
Status
Usage Limits
Value
Value Type
Ends At
External Discount ID
Prerequisite Subtotal Min
Starts At

Create One-time

Create an one-time.

Address ID
Add To Next Charge
External Product ID
External Variant ID
Price
Next Charge Scheduled At
Product Title
Properties
Quantity
Sku

Create One-time Address

Create an one-time address.

Address ID
Next Charge Scheduled At
Price
Product Title
Properties
Quantity
External Variant ID
Add To Next Charge
Sku

Create Order Metafield

Create an order metafield.

Metafield

Create Subscription

Create a subscription.

Address ID
Charge Interval Frequency
Next Charge Scheduled At
Order Interval Frequency
Order Interval Unit
Properties
External Variant ID
Quantity
Order Day Of Week
Order Day Of Month
Status
External Product ID
Product Title
Price
Expire After Specific Number Of Charges

Create Subscription Metafield

Create a subscription metafield.

Metafield

Delete Address

Remove an address.

Delete Customer

Remove a customer.

Delete Discount

Remove a discount.

Delete Metafield

Remove a metafield.

Delete One-time

Remove a one-time.

Delete Order

Remove an order.

Delete Subscription

Remove a subscription.

Filter by Order Count of Subscription

Check that the order's count in the duration of the customer's subscription is equal to or is included in the number(s) that you set for.

Get List of Addresses

Obtain a list of all addresses. This action will return 50 results by default, with a maximum of 250.

ID
Address 1
Address 2
City
Company
Country Code
Created At
Customer ID
Discounts
First Name
Last Name
Order Note
Payment Method ID
Phone
Presentment Currency
Province
Shipping Lines Conserved
Shipping Lines Override
Updated At
Zip

Get List of Charges

Obtain a list of charges. This action will return 50 results by default, with a maximum of 250.

ID
Address ID
Analytics Data
Billing Address
Client Details
Customer
Discounts
Error
Error Type
External Order ID
External Transaction ID
Has Uncommitted Changes
Line Items
Note
Order Attributes
Payment Processor
Scheduled At
Shipping Address
Shipping Lines
Status
Subtotal Price
Tags
Tax Lines
Total Discounts
Total Line Items Price
Total Price
Total Refunds
Total Tax
Total Weight Grams
Type
Updated At
Created At
Currency

Get List of Customer Delivery Schedules

Obtain a list of delivery schedules for a specific customer. This action will return 50 results by default, with a maximum of 250.

Customer
Deliveries

Get List of Customers

Obtain a list of customers. This action will return 50 results by default, with a maximum of 250.

ID
Analytics Data
Created At
Email
External Customer ID
First Charge Processed At
First Name
Has Card Error In Dunning
Has Valid Payment Method
Hash
Last Name
Subscriptions Active Count
Subscriptions Total Count
Updated At

Get List of Discounts

Obtain a list of all discounts. This action will return 50 results by default, with a maximum of 250.

Applies To
Channel Settings
Code
Created At
External Discount ID
Ends At
External Discount Source
ID
Prerequisite Subtotal Min
Starts At
Status
Updated At
Usage Limits
Value
Value Type

Get List of Metafields

Obtain a list of all metafields. This action will return 50 results by default, with a maximum of 250.

ID
Created At
Description
Key
Namespace
Owner ID
Owner Resource
Updated At
Value
Value Type

Get List of One-times

Obtain a list of one-times. This action will return 50 results by default, with a maximum of 250.

ID
Address ID
Customer ID
Created At
External Product ID
External Variant ID
Next Charge Scheduled At
Price
Product Title
Properties
Quantity
Sku
Sku Override
Updated At
Variant Title

Get List of Orders

Obtain a list of orders. This action will return 50 results by default, with a maximum of 250.

ID
Address ID
Billing Address
Charge
Client Details
Created At
Currency
Customer
Discounts
External Cart Token
External Order ID
External Order Number
Is Prepaid
Line Items
Note
Order Attributes
Processed At
Scheduled At
Shipping Address
Shipping Lines
Status
Subtotal Price
Tags
Tax Lines
Taxable
Total Discounts
Total Line Items Price
Total Price
Total Refunds
Total Tax
Total Weight Grams
Updated At
Type

Get List of Payment Methods

Obtain a list of payment methods.

ID
Customer ID
Created At
Default
Payment Details
Payment Type
Processor Customer Token
Processor Name
Processor Payment Method Token
Status
Status Reason
Updated At

Get List of Subscriptions

Obtain a list of subscriptions. This action will return 50 results by default, with a maximum of 250.

ID
Address ID
Customer ID
Analytics Data
Cancellation Reason
Cancellation Reason Comments
Cancelled At
Charge Interval Frequency
Created At
Expire After Specific Number Of Charges
External Product ID
External Variant ID
Has Queued Charges
Is Prepaid
Is Skippable
Is Swappable
Max Retries Reached
Next Charge Scheduled At
Order Day Of Month
Order Day Of Week
Order Interval Frequency
Order Interval Unit
Properties
Price
Product Title
Quantity
Sku
Sku Override
Status
Updated At
Variant Title

Orders Count

Receive a total number of orders placed by the customer's email address.

Count

Process a Charge

Process a charge.

ID
Address ID
Analytics Data
Billing Address
Client Details
Customer
Discounts
Error
Error Type
External Order ID
External Transaction ID
Has Uncommitted Changes
Line Items
Note
Order Attributes
Payment Processor
Scheduled At
Shipping Address
Shipping Lines
Status
Subtotal Price
Tags
Tax Lines
Total Discounts
Total Line Items Price
Total Price
Total Refunds
Total Tax
Total Weight Grams
Type
Updated At
Created At
Currency

Refund a Charge

Issue a refund for a charge.

Remove Discount from Charge

Take off a discount from a charge.

ID
Address ID
Analytics Data
Billing Address
Client Details
Customer
Discounts
Error
Error Type
External Order ID
External Transaction ID
Has Uncommitted Changes
Line Items
Note
Order Attributes
Payment Processor
Scheduled At
Shipping Address
Shipping Lines
Status
Subtotal Price
Tags
Tax Lines
Total Discounts
Total Line Items Price
Total Price
Total Refunds
Total Tax
Total Weight Grams
Type
Updated At
Created At
Currency

Retrieve Address

Grab all details about the address.

ID
Address 1
Address 2
City
Company
Country Code
Created At
Customer ID
Discounts
First Name
Last Name
Order Note
Payment Method ID
Phone
Presentment Currency
Province
Shipping Lines Conserved
Shipping Lines Override
Updated At
Zip

Retrieve Charge

Grab all details about a charge.

ID
Address ID
Analytics Data
Billing Address
Client Details
Customer
Discounts
Error
Error Type
External Order ID
External Transaction ID
Has Uncommitted Changes
Line Items
Note
Order Attributes
Payment Processor
Scheduled At
Shipping Address
Shipping Lines
Status
Subtotal Price
Tags
Tax Lines
Total Discounts
Total Line Items Price
Total Price
Total Refunds
Total Tax
Total Weight Grams
Type
Updated At
Created At
Currency

Retrieve Checkout

Grab all details about the checkout.

Charge ID
Applied Discounts
Billing Address
Completed At
Created At
Currency
Email
External Checkout ID
External Checkout Source
External Customer ID
External Transaction ID
Line Items
Note
Notification Preferences
Order Attributes
Payment Processor
Requires Shipping
Shipping Address
Subtotal Price
Tax Lines
Taxable
Taxes Included
Token
Total Price
Analytics Data
Total Tax
Updated At

Retrieve Checkout Shipping Rates

Get a list with details about checkout shipping rates.

Checkout
Code
Delivery Range
Description
Handle
Name
Phone Required
Price
Title

Retrieve Customer

Grab all details about the customer.

ID
Analytics Data
Created At
Email
External Customer ID
First Charge Processed At
First Name
Has Card Error In Dunning
Has Valid Payment Method
Hash
Last Name
Subscriptions Active Count
Subscriptions Total Count
Updated At

Retrieve Discount

Grab all details about the discount.

Ids
Purchase Item Type
Resource

Retrieve Metafield

Grab all details about the metafield.

ID
Created At
Description
Key
Namespace
Owner ID
Owner Resource
Updated At
Value
Value Type

Retrieve One-time

Grab all details about the one time.

ID
Address ID
Customer ID
Created At
External Product ID
External Variant ID
Next Charge Scheduled At
Price
Product Title
Properties
Quantity
Sku
Sku Override
Updated At
Variant Title

Retrieve Order

Grab all details about the order.

ID
Address ID
Billing Address
Charge
Client Details
Created At
Currency
Customer
Discounts
External Cart Token
External Order ID
External Order Number
Is Prepaid
Line Items
Note
Order Attributes
Processed At
Scheduled At
Shipping Address
Shipping Lines
Status
Subtotal Price
Tags
Tax Lines
Taxable
Total Discounts
Total Line Items Price
Total Price
Total Refunds
Total Tax
Total Weight Grams
Updated At
Type

Retrieve Order's Count of Subscription

Grab an order's count in the duration of the customer's subscription.

Count

Retrieve Payment Method

Grab all details about a payment method.

ID
Customer ID
Created At
Default
Payment Details
Payment Type
Processor Customer Token
Processor Name
Processor Payment Method Token
Status
Status Reason
Updated At

Retrieve Subscription

Grab all details about the subscription.

ID
Address ID
Customer ID
Analytics Data
Cancellation Reason
Cancellation Reason Comments
Cancelled At
Charge Interval Frequency
Created At
Expire After Specific Number Of Charges
External Product ID
External Variant ID
Has Queued Charges
Is Prepaid
Is Skippable
Is Swappable
Max Retries Reached
Next Charge Scheduled At
Order Day Of Month
Order Day Of Week
Order Interval Frequency
Order Interval Unit
Properties
Price
Product Title
Quantity
Sku
Sku Override
Status
Updated At
Variant Title

Skip a Charge

Not process the charge.

ID
Address ID
Analytics Data
Billing Address
Client Details
Customer
Discounts
Error
Error Type
External Order ID
External Transaction ID
Has Uncommitted Changes
Line Items
Note
Order Attributes
Payment Processor
Scheduled At
Shipping Address
Shipping Lines
Status
Subtotal Price
Tags
Tax Lines
Total Discounts
Total Line Items Price
Total Price
Total Refunds
Total Tax
Total Weight Grams
Type
Updated At
Created At
Currency

Unskip a Charge

Process a previously skipped charge.

ID
Address ID
Analytics Data
Billing Address
Client Details
Customer
Discounts
Error
Error Type
External Order ID
External Transaction ID
Has Uncommitted Changes
Line Items
Note
Order Attributes
Payment Processor
Scheduled At
Shipping Address
Shipping Lines
Status
Subtotal Price
Tags
Tax Lines
Total Discounts
Total Line Items Price
Total Price
Total Refunds
Total Tax
Total Weight Grams
Type
Updated At
Created At
Currency

Update Address

Modify an address.

Address 1
Address 2
City
Company
Country Code
Discounts
First Name
Last Name
Order Note
Payment Method ID
Phone
Province
Zip

Update Checkout

Modify a checkout's details.

Analytics Data
Applied Discounts
Billing Address
Email
External Checkout ID
External Checkout Source
Line Items
Note
Order Attributes
Shipping Address

Update Customer

Modify a customer's details.

First Name
Last Name
Email
External Customer ID

Update Discount

Modify a discount's details.

Applies To
Channel Settings
Code
Created At
External Discount ID
Ends At
External Discount Source
ID
Prerequisite Subtotal Min
Starts At
Status
Usage Limits
Value
Value Type

Update Metafield

Modify a metafield's details.

Update One-time

Modify an one-time's details.

Address ID
External Variant ID
Next Charge Scheduled At
Price
Product Title
Properties
Quantity
Sku
Variant Title

Update Order

Modify an order's details.

Billing Address
Customer
Line Items
Scheduled At
Shipping Address
Status

Update Subscription

Modify a subscription's details.

Commit Update
Charge Interval Frequency
Expire After Specific Number Of Charges
External Variant ID
Order Day Of Month
Order Day Of Week
Order Interval Frequency
Order Interval Unit
Price
Product Title
Properties
Quantity
Sku
Sku Override
Variant Title
Presentment Currency

Archive Contact

Archive a contact.

Type
ID
External ID

Attach Contact to Company

Associate a company with a contact.

Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments

Attach Tag to Ticket

Tag a ticket.

Type
ID
Name
Applied At
Applied By

Create Contact

Create a contact.

Role
External ID
Email
Phone
Name
Avatar
Signed Up At
Last Seen At
Owner ID
Unsubscribed From Emails
Custom Attributes

Create Note

Create a note.

Body
Admin ID

Create or Update Company

Create or update a company.

Name
Company ID
Plan
Size
Website
Industry
Custom Attributes
Remote Created At
Monthly Spend

Create Ticket

Create a ticket.

Ticket Type
Contacts
Company ID
Created At
Assignment

Delete Company

Remove a company.

ID
Object
Deleted

Delete Contact

Remove a contact.

Type
ID
External ID

Delete Ticket

Remove a ticket.

ID
Object
Deleted

Detach Contact from Company

Detach a company from a contact.

Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments

Get List of Companies

Obtain a list of all companies.

Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments

Get List of Company's Contacts

Obtain a list of contacts that belong to a company.

Type
ID
External ID
Workspace ID
Role
Email
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles

Get List of Company's Segments

Obtain a list of segments that belong to a company.

Type
ID
Name
Created At
Updated At
Person Type
Count

Get List of Contact's Companies

Obtain a list of a contact's companies.

Type
Companies
Total Count
Pages

Get List of Contact's Notes

Obtain a list of notes associated to a contact.

Type
ID
Created At
Contact
Author
Body

Get List of Contact's Segments

Obtain a list of segments associated to a contact.

Type
ID
Name
Created At
Updated At
Person Type
Count

Get List of Contact's Tags

Obtain a list of tags attached to a contact.

Type
ID
Name
Applied At
Applied By

Get List of Contacts

Obtain a list of contacts.

Type
ID
External ID
Workspace ID
Role
Email
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles

Get List of Tickets

Obtain a list of tickets.

Type
Tickets
Total Count
Pages

Merge Lead and User

Combine a contact with a role of a lead into a contact with a role of a user.

Type
ID
External ID
Workspace ID
Role
Email
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles

Remove Tag from Ticket

Remove a tag from a ticket.

Type
ID
Name
Applied At
Applied By

Reply to Ticket

Reply to a ticket with a message from an admin or on behalf of a contact, or with a note for admins.

Type
ID
Part Type
Body
Created At
Updated At
Author
Attachments
Redacted

Retrieve Company

Grab all details about a company.

Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments

Retrieve Contact

Grab all details about a contact.

Type
ID
External ID
Workspace ID
Role
Email
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles

Retrieve Note

Grab all details about a note.

Type
ID
Created At
Contact
Author
Body

Retrieve Ticket

Grab all details about a ticket.

Type
ID
Ticket ID
Category
Ticket Attributes
Ticket State
Ticket Type
Contacts
Admin Assignee ID
Team Assignee ID
Created At
Updated At
Open
Snoozed Until
Linked Objects
Ticket Parts
Is Shared

Scroll Over Companies

Iterate over all companies in a dataset.

Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments

Search for Contacts

Search for contacts.

Type
Data
Total Count
Pages

Unarchive Contact

Restore a previously archived contact.

Type
ID
External ID

Update Contact

Modify a contact's details.

Role
External ID
Email
Phone
Name
Avatar
Signed Up At
Last Seen At
Owner ID
Unsubscribed From Emails
Custom Attributes

Update Ticket

Modify a ticket's details.

Ticket Attributes
Ticket State ID
Company ID
Open
Is Shared
Snoozed Until
Admin ID
Assignee ID

View all

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