Gorgias to Recharge Integration | MESA

Connect Gorgias to Recharge and automate your tasks

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Activity reports

Fully supported

MESA's Gorgias to Recharge integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

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Why integrate Gorgias with Recharge

The Gorgias to Recharge integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Customer experience →

Give your support team full Shopify context on every ticket

When a customer reaches out in Gorgias, MESA pulls their Shopify order history, tags, and customer details into the ticket automatically. Your team responds with the full picture without switching between tools to find it.

Data integration →

Create and update Shopify customer records from Gorgias ticket activity

When a key detail is captured or a resolution is logged in Gorgias, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually after every interaction.

Fulfillment operations →

Trigger Gorgias tickets from Shopify order and fulfillment events

When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Gorgias ticket automatically. Your support team gets ahead of customer questions before they arrive rather than reacting after a complaint is filed.

Customer experience →

Stay ahead of subscription churn

When a payment fails or a subscription is paused, MESA triggers the right response automatically — a follow-up task, a tag update, a notification to your team. Retention actions happen before revenue slips away.

Data integration →

Keep subscriber records accurate across tools

Every subscription change in Recharge — new, upgraded, cancelled, or paused — updates the matching record in your CRM, spreadsheet, or data warehouse. Your team always works from current data.

Order automation →

Alert your team to high-value subscriber events

When a subscriber hits a milestone, upgrades their plan, or cancels after a long tenure, MESA sends a targeted alert to Slack or email. Your team can act while the moment still matters.

Build any Gorgias and Recharge automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Address Created

Starts when an address is created.

Address Updated

Starts when an address is modified.

Charge Created

Starts when a charge is created.

Charge Deleted

Starts when a charge is removed.

Charge Failed

Starts when a charge failed.

Charge Max Retries Reached

Starts when a charge reached its' maxed retry.

Charge Paid

Starts when a charge is processed.

Charge Refunded

Starts when a charge is refunded.

Charge Uncaptured

Starts when a charge is uncaptured.

Charge Upcoming

Starts when a charge is due soon.

Charge Updated

Starts when a charge is modified.

Checkout Processed

Starts when a checkout is processed.

Customer Activated

Starts when a customer account is enabled.

Customer Created

Starts when a customer is created.

Customer Deactivated

Starts when a customer account is terminated.

Customer Deleted

Starts when a customer is removed.

Customer Payment Method Updated

Starts when a customer's payment method is modified.

Customer Updated

Starts when a customer account is modified.

One-time Product Created

Starts when an one time product is created.

One-time Product Deleted

Starts when an one time product is removed.

One-time Product Updated

Starts when an one time product is modified.

Order Cancelled

Starts when an order is cancelled.

Order Created

Starts when an order is created.

Order Deleted

Starts when an order is removed.

Order Payment Captured

Starts when an order's payment is captured.

Order Processed

Starts when an order is processed.

Order Success

Starts when an order is a success.

Order Upcoming

Starts when an order is upcoming.

Order Updated

Starts when an order is modified.

Product Created

Starts when a product is created.

Product Deleted

Starts when a product is removed.

Product Updated

Starts when a product is modified.

Subscription Activated

Starts when a subscription is enabled.

Subscription Cancelled

Starts when a subscription is cancelled.

Subscription Created

Starts when a subscription is created.

Subscription Deleted

Starts when a subscription is removed.

Subscription Skipped

Starts when a subscription is skipped.

Subscription Swapped

Starts when a subscription is swapped.

Subscription Unskipped

Starts when a subscription is unskipped.

Subscription Updated

Starts when a subscription is modified.

Customer Created

Starts when a customer is created.

Customer Updated

Starts when a customer is updated.

Ticket Created

Starts when a ticket is created.

Ticket Updated

Starts when a ticket is updated.

Activate Subscription

Enable a subscription.

Apply Discount to Charge

Apply a discount to a charge.

Cancel Subscription

Cancel a subscription.

Capture a Charge

Capture funds of a previously authorized charge.

Change Subscription's Address

Adjust a subscription's address.

Change Subscription's Next Charge Date

Adjust a subscription's next charge date.

Clone Order

Duplicate an order.

Create Address

Create a new address.

Create Charge

Create a new charge.

Create Charge Metafield

Create a charge metafield.

Create Checkout

Create a new checkout.

Create Customer

Create a customer.

Create Customer Metafield

Create a customer metafield.

Create Customer Notification

Send a notification to a customer.

Create Discount

Create a discount.

Create One-time

Create an one-time.

Create One-time Address

Create an one-time address.

Create Order Metafield

Create an order metafield.

Create Subscription

Create a subscription.

Create Subscription Metafield

Create a subscription metafield.

Delete Address

Remove an address.

Delete Customer

Remove a customer.

Delete Discount

Remove a discount.

Delete Metafield

Remove a metafield.

Delete One-time

Remove a one-time.

Delete Order

Remove an order.

Delete Subscription

Remove a subscription.

Filter by Order Count of Subscription

Check that the order's count in the duration of the customer's subscription is equal to or is included in the number(s) that you set for.

Get List of Addresses

Obtain a list of all addresses. This action will return 50 results by default, with a maximum of 250.

Get List of Charges

Obtain a list of charges. This action will return 50 results by default, with a maximum of 250.

Get List of Customer Delivery Schedules

Obtain a list of delivery schedules for a specific customer. This action will return 50 results by default, with a maximum of 250.

Get List of Customers

Obtain a list of customers. This action will return 50 results by default, with a maximum of 250.

Get List of Discounts

Obtain a list of all discounts. This action will return 50 results by default, with a maximum of 250.

Get List of Metafields

Obtain a list of all metafields. This action will return 50 results by default, with a maximum of 250.

Get List of One-times

Obtain a list of one-times. This action will return 50 results by default, with a maximum of 250.

Get List of Orders

Obtain a list of orders. This action will return 50 results by default, with a maximum of 250.

Get List of Payment Methods

Obtain a list of payment methods.

Get List of Subscriptions

Obtain a list of subscriptions. This action will return 50 results by default, with a maximum of 250.

Orders Count

Receive a total number of orders placed by the customer's email address.

Process a Charge

Process a charge.

Refund a Charge

Issue a refund for a charge.

Remove Discount from Charge

Take off a discount from a charge.

Retrieve Address

Grab all details about the address.

Retrieve Charge

Grab all details about a charge.

Retrieve Checkout

Grab all details about the checkout.

Retrieve Checkout Shipping Rates

Get a list with details about checkout shipping rates.

Retrieve Customer

Grab all details about the customer.

Retrieve Discount

Grab all details about the discount.

Retrieve Metafield

Grab all details about the metafield.

Retrieve One-time

Grab all details about the one time.

Retrieve Order

Grab all details about the order.

Retrieve Order's Count of Subscription

Grab an order's count in the duration of the customer's subscription.

Retrieve Payment Method

Grab all details about a payment method.

Retrieve Subscription

Grab all details about the subscription.

Skip a Charge

Not process the charge.

Unskip a Charge

Process a previously skipped charge.

Update Address

Modify an address.

Update Checkout

Modify a checkout's details.

Update Customer

Modify a customer's details.

Update Discount

Modify a discount's details.

Update Metafield

Modify a metafield's details.

Update One-time

Modify an one-time's details.

Update Order

Modify an order's details.

Update Subscription

Modify a subscription's details.

Create Customer

Create a customer.

Create Job

Schedule the execution of a job to run.

Create Satisfaction Survey

Create a new satisfaction survey.

Create Tag

Create a tag.

Create Ticket

Create a ticket.

Create Ticket Message

Create a message in a ticket.

Create User

Create a new user.

Delete Customer

Remove an existing customer.

Delete Job

Cancel a job at any time but keep in mind that actions that have been executed will not be reverted.

Delete Tag

Remove a tag.

Delete Ticket

Remove a ticket.

Delete Ticket's Message

Remove a message from a ticket.

Delete User

Remove an user.

Get List of Customers

Obtain a list of customers.

Get List of Events

Obtain a list of events.

Get List of Jobs

Obtain a list of jobs.

Get List of Satisfaction Surveys

Obtain a list of satisfaction surveys.

Get List of Tags

Obtain a list of tags.

Get List of Ticket's Messages

Obtain a list of all messages of a ticket.

Get List of Tickets

Obtain a list of tickets.

Get List of Users

Obtain a list of users.

Merge Tags

Merge one or more tags into another tag. Source tags will be merged into the destination tag and then deleted.

Retrieve Account

Grab your account details.

Retrieve Customer

Grab all details about a customer.

Retrieve Event

Grab all details about an event.

Retrieve Job

Grab all details about a job.

Retrieve Satisfaction Survey

Grab all details about a satisfaction survey.

Retrieve Tag

Grab all details about a tag.

Retrieve Ticket

Grab all details about a ticket.

Retrieve Ticket Message

Grab all details about a ticket's message.

Retrieve User

Grab all details about an user.

Update a Customer

Modify a customer's details

Update Job

Modify a job.

Update Satisfaction Survey

Modify a satisfaction survey's details.

Update Tag

Modify a tag's details.

Update Ticket

Modify a ticket's details.

Update Ticket's Message

Modify a message in a ticket.

Update User

Modify an user's information

Upload File

Upload a file.

View all

Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Gorgias with Recharge today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

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