Delighted to Odoo Integration | MESA

Connect Delighted to Odoo and automate your tasks

Describe to build

Activity reports

Fully supported

MESA's Delighted to Odoo integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

Try MESA for free

★★★★★ 4.9 rating on Shopify App Store

Start when...

Personalize with built-in tools...

Then, do this...

Trusted by 1,000+ Shopify merchants

Why integrate Delighted with Odoo

The Delighted to Odoo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Customer experience →

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

Data integration →

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

Order automation →

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

Order automation →

Push every Shopify order into Odoo for back-office processing

When an order is placed in Shopify, MESA sends it to Odoo with the relevant details — line items, customer record, payment status — already populated. Your ERP reflects every sale the moment it happens without a manual import step or a scheduled sync holding things back.

Inventory management →

Keep inventory accurate across Shopify and Odoo in real time

When stock changes in Odoo — a production run completed, a purchase order received, a manual adjustment — MESA updates the corresponding Shopify product availability. Your storefront never oversells what your ERP knows isn't there.

Data integration →

Sync Shopify customer records with Odoo's CRM and accounting modules

When a new customer places their first Shopify order, MESA creates or updates their record in Odoo across the relevant modules — CRM, accounting, contacts. Your back-office always reflects the same customer your storefront sees without periodic reconciliation between systems.

Build any Delighted and Odoo automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Customer Created

Starts when a customer is created

Customer Updated

Starts when a customer is updated

Inventory Updated

Starts when a product inventory is updated

Order Created

Starts when an order is created

Order Updated

Starts when an order is updated

Product Created

Starts when a product is created

Product Updated

Starts when a product is updated

Product Variant Created

Starts when a product variant is created

Product Variant Updated

Starts when a product variant is updated

Person Unsubscribed

Starts when a customer unsubscribes from a list.

Survey Response

Starts when a customer responds to a survey.

Convert Country & State to Odoo Ids

Convert a county and state to the corresponding Odoo Ids

Create Custom Model

Create a custom model.

Create Customer

Create a new customer record.

Create Order

Create an order.

Create Order Line

Create an order line.

Create Product

Create a product.

Create Product Variant

Create a product variant.

Delete Custom Model

Remove a custom model.

Delete Customer

Remove a customer record.

Delete Order

Remove an order.

Delete Order Line

Remove an order line.

Delete Product

Remove a product.

Delete Product Variant

Remove a product's variant.

List Custom Model

Catalog all custom models.

List Customer

Catalog all customer records.

List Order

Catalog all orders.

List Order Lines

Catalog all order lines.

List Product

Catalog all products.

List Product Variant

Catalog all product's variants.

Retrieve Custom Model

Grab all details about the custom model.

Retrieve Customer

Grab all details about the customer.

Retrieve Order

Grab all details about the order.

Retrieve Order Line

Grab all details about the order line.

Retrieve Product

Grab all details about the product.

Retrieve Product Variant

Grab all details about the product's variant.

Update Custom Model

Modify a custom model.

Update Customer

Modify a customer's account details.

Update Order

Modify an order's details.

Update Order Line

Modify an order line.

Update Product

Modify a product's details.

Update Product Variant

Modify a product's variant.

Create Response Survey

Start a new survey for customers.

Delete Pending Survey

Remove surveys with a pending status.

Delete People

Remove existing customer profiles.

Get Metrics

Receive a list of metrics.

List Bounced People

Obtain a list of people who had their surveys bounced.

List People

Obtain a list of existing customers.

List Responses Survey

Obtain a list of responses from existing surveys.

List Unsubscribed People

Obtain a list of unsubscribed customers.

Send (Create or Update) People

Starts or updates a customer profile.

Unsubscribe People

Remove customers from a list.

View all

Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Delighted with Odoo today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

Try MESA today →

MESA AI assistant

+×

Describe your task...

You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.