# Print Zendesk Ticket Attachments Automatically with PrintNode 6 min setup No coding required Runs automatically Stop manually downloading and printing ticket files. This workflow grabs PDF attachments from new Zendesk tickets and sends them straight to your PrintNode printer. Perfect for support teams handling physical documents, shipping labels, or customer forms that need immediate printing. Set it up once and watch your printer handle everything while you focus on solving customer problems. ### How it works 5 steps to start automatically printing Zendesk ticket attachments to your physical printer ### Ticket Created App connector: [Zendesk](/content/apps/zendesk/integrate "View Zendesk integration page"/index.html)• Time to complete: 0 minutes (Auto-configured) **Why this matters:** This trigger monitors your Zendesk account and starts the workflow whenever a new support ticket is submitted, ensuring no ticket attachments are missed. ### Get List of Comments App connector: [Zendesk](/content/apps/zendesk/integrate "View Zendesk integration page"/index.html)• Time to complete: 0 minutes (Auto-configured) **Why this matters:** This step retrieves all comments associated with the ticket to identify which ones contain file attachments that need to be printed. ### Loop over ticket's comments App connector: [Loop](/content/apps/loop/integrate "View Loop integration page"/index.html)• Time to complete: 0 minutes (Auto-configured) **Why this matters:** This loop processes each comment individually to systematically check for attachments, ensuring no files are overlooked in tickets with multiple comments. ### Loop over comment's attachments App connector: [Loop](/content/apps/loop/integrate "View Loop integration page"/index.html)• Time to complete: 0 minutes (Auto-configured) **Why this matters:** This nested loop identifies and processes each individual file attachment within each comment, handling cases where customers upload multiple documents at once. ### Create Print Job App connector: [PrintNode](/content/apps/printnode/integrate "View PrintNode integration page"/index.html)• Time to complete: 2 minutes **Why this matters:** This step sends each attachment file directly to your selected physical printer, completing the automation by producing hard copies of customer documents. ## Frequently asked questions ### What file types can be printed through this workflow? The workflow supports PDFs, images (JPG, PNG), and most common document formats that PrintNode can process. PDFs typically print with the best quality and formatting, while images and documents are converted automatically by PrintNode before printing. ### Will this print attachments from internal agent comments or only customer submissions? The workflow processes attachments from all comments on the ticket, including both customer submissions and internal agent notes. If you only want customer attachments printed, you can add a filter condition to exclude comments from agent email addresses. ### What happens if the selected printer is offline when an attachment tries to print? PrintNode will queue the print job and automatically send it to the printer once it comes back online. You can monitor print job status in your PrintNode dashboard and set up notifications for failed or queued jobs. ## Make this template your own! Customize this workflow even further: - Add conditional filters - Connect multiple printer locations - Store attachment records in tables - Send notification emails ## You're in good company Avg. App Store rating 4.9/5 Merchant reviews 157 Avg. time saved per week 3.5 hrs "MESA has been a game changer for us. And, if you ever get stuck, their support team is always super helpful." **PetFriendly** "It's like Zapier but exactly designed for Shopify. I have been able to complete all the workflows that I've needed." **Zailys** "The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!" **Rothy's** ## Ready to start automatically printing Zendesk ticket attachments to your physical printer? 7-day free trial • 6 min setup • Cancel anytime Need help? Our automation experts will help you personalize this workflow for free. [Contact support](/content/support/index.html)