Send Shopify Order Details to Slack

3 min setup

No coding required

Runs automatically

Get real-time updates on new orders and improve team coordination with Slack alerts. This template automatically sends Shopify order details— including the customer name, product title, quantity, price, and product options— to Slack, ensuring key members and teams can respond quickly.

How it works

2 steps to get order notifications in Slack whenever a new order is placed

Order Created

App connector: [Shopify](/content/apps/shopify/integrate "View Shopify integration page"/index.html)• Time to complete: 0 minutes (Auto-configured)

Why this matters: This trigger monitors your Shopify store and automatically starts the workflow every time a customer completes a purchase, ensuring you never miss a new order.

This step activates whenever someone places an order in your Shopify store and captures all the order details including customer information, product details, quantities, and pricing. The trigger runs automatically in the background - no configuration needed from you. It collects comprehensive order data like the order number, customer name, line items with quantities and prices, plus any custom product properties that were selected during checkout.

Send Message

App connector: [Slack](/content/apps/slack/integrate "View Slack integration page"/index.html)• Time to complete: 2 minutes

Why this matters: This step formats all the order details into a clean, readable message and delivers it to your chosen Slack channel so your team gets immediate visibility on new sales.

You'll need to configure which Slack channel receives the notifications by selecting from your available channels in the dropdown menu. Before you can see your channels, invite the MESA Slack app to your workspace by typing @MESA in any channel and clicking the Invite button. The message template is pre-configured to show the order number, customer name, and a detailed breakdown of each product with quantities, prices, and any custom properties like personalization details or special instructions.

Frequently asked questions

Will private Slack channels appear in the channel selection?

Private channels may not show up in the dropdown until you manually invite the MESA Slack app to that specific channel. Type @MESA in the private channel and click Invite to make it available for selection.

Can I customize what order information gets included in the message?

Yes, the message template can be modified to include or exclude specific order details. You can add fields like shipping address, discount codes, or remove product properties if you prefer shorter notifications.

What happens if my Slack workspace gets disconnected?

The workflow will pause and you'll receive an email notification. Simply reconnect your Slack account in MESA's integrations settings and the workflow will resume sending notifications for new orders.

Make this template your own!

Customize this workflow even further:

• Add order value filtering
• Set conditions to only notify your team about high-value orders over a certain amount, or create different channels for different order ranges.
• Include shipping and payment details
• Expand the message format to show shipping addresses, payment methods, and fulfillment status for complete order visibility.
• Connect to project management tools
• Chain additional steps to automatically create tasks in Asana, Trello, or Monday.com when orders require special handling or custom work.
• Store order data in spreadsheets
• Save order details to Google Sheets or Airtable for sales tracking, inventory planning, and custom reporting alongside your Slack notifications.

You're in good company

Avg. App Store rating

4.9/5

Merchant reviews

157

Avg. time saved per week

3.5 hrs

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