# Track New Shopify Fulfillments

**2 min setup  
No coding required  
Runs automatically**

Automatically track new Shopify fulfillments upon creation for instant shipment visibility. This setup eliminates manual processes and is essential for MESA's Package Tracking tool. By initiating tracking, you can trigger new workflows based on delivery milestones like 'In Transit' or 'Delivered,' enhancing post-purchase customer experiences.

## How it works

### 2 steps to start receiving tracking updates for your fulfillments

### Fulfillment Created

**App connector:** [Shopify](/content/apps/shopify/integrate "View Shopify integration page"/index.html) • **Time to complete:** 0 minutes (Auto-configured)

**Why this matters:** This trigger detects when a new fulfillment is created in your Shopify store and captures the tracking number that needs to be monitored.

This step automatically monitors your Shopify store for new fulfillments and extracts the tracking information when orders are shipped. The trigger captures essential data including the tracking number, carrier information, and fulfillment details from Shopify. No configuration is required - it connects directly to your Shopify store and runs continuously in the background. When a fulfillment is created with tracking information, this step passes the tracking number to the next step for package monitoring setup.

### Track Package

**App connector:** [Package Tracking](/content/apps/package_tracking/integrate "View Package Tracking integration page"/index.html) • **Time to complete:** 0 minutes (Auto-configured)

**Why this matters:** This action creates a tracking record in the package tracking service so you can monitor delivery status and provide updates to customers.

This step takes the tracking number from the Shopify fulfillment and creates a new tracking record in the package tracking system. The tracking number field is automatically populated with the value from your Shopify fulfillment, so no manual configuration is needed. Once created, the package tracking service will begin monitoring the shipment and collecting delivery updates from the carrier. The tracking information becomes available for customer notifications and order status updates.

## Frequently asked questions

### What carriers does the package tracking service support?

The tracking service supports major carriers including UPS, FedEx, USPS, DHL, and many regional carriers. If your Shopify fulfillment includes a tracking number from a supported carrier, it will automatically begin monitoring the package status.

### Will this work if I create fulfillments without tracking numbers?

No, this workflow requires a tracking number to function. If you create a fulfillment in Shopify without adding tracking information, the workflow will skip that fulfillment since there's no tracking number to monitor.

### How often does the package tracking update with new information?

Package tracking typically updates every few hours as the carrier scans the package at different locations. The exact frequency depends on the carrier and how actively they're updating their tracking system during transit.

## Make this template your own!

Customize this workflow even further:

- **Add scheduled follow-ups**
- **Create customer notifications**
- **Store tracking data**
- **Deploy AI for shipping insights**

## You're in good company

**Avg. App Store rating**  
4.9/5  
**Merchant reviews**  
157  
**Avg. time saved per week**  
3.5 hrs

**PetFriendly**  
"MESA has been a game changer for us. And, if you ever get stuck, their support team is always super helpful."

**Zailys**  
"It's like Zapier but exactly designed for Shopify. I have been able to complete all the workflows that I've needed."

**Rothy's**  
"The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!"

## Ready to start receiving tracking updates for your fulfillments?

**7-day free trial • 2 min setup • Cancel anytime**

Need help? Our automation experts will help you personalize this workflow for free.