Receive Discord Notifications When Customers Install Your App

Get Discord Notifications When Customers Install Your Shopify App

3 min setup
No coding required
Runs automatically

Get instantly notified in Discord when a customer installs your app so you can welcome them, offer help, and stay connected to your growth. This template sends a real-time message when someone subscribes, allowing you to personalize onboarding and boost team momentum.

How it works

2 steps to
get Discord notifications whenever someone installs your app

Customer Installed

App connector: [Mantle](/content/apps/mantle/integrate "View Mantle integration page"/index.html)• Time to complete: 0 minutes (Auto-configured)

Why this matters: This trigger detects the exact moment a new customer installs your app, capturing their details and trial information to pass to your Discord notification.

This step automatically activates whenever a customer installs your app through the Shopify App Store or your direct installation link. It captures essential customer data including their store name, email address, Shopify plan, and trial expiration details. The trigger runs in real-time, so you'll know about new installations within seconds. No configuration is needed - this step works automatically once the workflow is enabled.

Create Channel Message

App connector: [Discord](/content/apps/discord/integrate "View Discord integration page"/index.html)• Time to complete: 2 minutes

Why this matters: This step formats all the customer installation data into a readable Discord message and delivers it to your specified channel, giving you instant visibility into new app installs.

You'll need to configure your Discord Channel ID in the "channelId" field - right-click your Discord channel and select "Copy ID" to get this value. The message content is pre-formatted to include celebration emojis, the customer's store name with a clickable link, their Shopify plan, email address, and trial expiration countdown. The system automatically calculates days remaining in their trial and handles different billing statuses. Once configured, this step sends the formatted message to your Discord channel every time the trigger fires.

Frequently asked questions

Can I customize the Discord message format or add more customer details?

Yes, you can edit the message content in the "Create Channel Message" step to include additional fields, change the formatting, or add custom text. The workflow captures extensive customer data that you can reference in your message template.

Will I get notifications for app reinstalls or only new customers?

This workflow triggers specifically on new app installations, so you'll receive notifications when customers install your app for the first time. Reinstalls by existing customers won't trigger additional notifications.

What happens if my Discord channel ID changes or gets deleted?

The workflow will fail to send messages if the channel ID is invalid. You'll need to update the Channel ID field with a new valid channel ID, and consider setting up error handling to notify you if message delivery fails.

Make this template your own!

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