# Get Email Alerts When a New Shopify Draft Order Is Created 4 min setup No coding required Runs automatically Stay informed of potential sales opportunities by receiving an email notification whenever a draft order is created in Shopify. This MESA workflow template sends an alert to the store owner's email, helping you track draft orders and follow up with customers to encourage purchase completion. Keep draft order activity on your radar to improve conversions. ## How it works 3 steps to get email notifications whenever a new draft order is created in your Shopify store ### Draft Order Created **App connector:** [Shopify](/content/apps/shopify/integrate "View Shopify integration page"/index.html) • **Time to complete:** 0 minutes (Auto-configured) **Why this matters:** This trigger monitors your Shopify store continuously and launches the workflow the moment someone creates a draft order, ensuring you never miss a potential sale that needs attention. This step automatically detects when any draft order gets created in your Shopify store and captures all the draft order details like customer information, line items, and order value. No configuration is needed - MESA connects directly to your Shopify store and listens for new draft orders in real-time. When triggered, it passes the draft order data (including the order ID and customer name) to the next step for processing. ### Retrieve Shop **App connector:** [Shopify](/content/apps/shopify/integrate "View Shopify integration page"/index.html) • **Time to complete:** 0 minutes (Auto-configured) **Why this matters:** This step fetches your store's specific details like your shop name and domain URL, which are needed to create personalized email notifications and direct links back to your admin panel. This action automatically pulls your shop information from Shopify, including your store name and myshopify domain. The system uses this data to personalize the email notification with your actual shop name and create the correct admin URL link to view the draft order. No manual configuration is required - MESA retrieves this information directly from your connected Shopify store and makes it available for the email step. ### Send Email **App connector:** [Email](/content/apps/email/integrate "View Email integration page"/index.html) • **Time to complete:** 2 minutes **Why this matters:** This final step delivers the actual notification to your specified email address with all the relevant draft order details and a direct link to review the order in your Shopify admin. You'll need to configure the recipient email address in the "to" field - enter the email where you want to receive draft order notifications. The email subject and message are pre-configured to include your shop name and draft order details, with a direct link to view the order in your Shopify admin panel. The system automatically pulls the shop name from the previous step and creates a clickable link using your store's domain and the specific draft order ID. ## Frequently asked questions ### Can I customize what information appears in the email notification? Yes, you can modify the email message template to include additional draft order details like line items, customer contact information, or order total. The workflow captures all draft order data, so you can reference any field in your custom message. ### Will this work for draft orders created through Shopify apps or third-party tools? Absolutely. The trigger responds to any draft order creation in your Shopify store, regardless of whether it was created manually in your admin, through an app, or via API integration. ### What happens if the email fails to send? MESA will automatically retry sending the email notification. If it continues to fail, you'll see an error log in your workflow history with details about what went wrong, allowing you to troubleshoot issues like invalid email addresses or delivery problems. ## Make this template your own! Customize this workflow even further: - Add multiple notification recipients - Include order value thresholds - Send follow-up reminders - Store draft order data ## You're in good company Avg. App Store rating 4.9/5 Merchant reviews 157 Avg. time saved per week 3.5 hrs "MESA has been a game changer for us. And, if you ever get stuck, their support team is always super helpful." **PetFriendly** "It's like Zapier but exactly designed for Shopify. I have been able to complete all the workflows that I've needed." **Zailys** "The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!" **Rothy's**