Connect TikTok to Twilio and automate your tasks

Why integrate TikTok with Twilio

The TikTok to Twilio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Sync Shopify audiences to TikTok Ads in real time

When a customer's tags, purchase history, or lifecycle stage changes in Shopify, MESA updates the corresponding TikTok Ads audience. Your campaigns always target the right people without manual list exports or scheduled syncs.

Build retargeting audiences from Shopify customer behavior

When a customer abandons checkout, completes a first purchase, or crosses a spend threshold, MESA adds them to the right TikTok Ads audience automatically. Your retargeting runs on live customer behavior, not a weekly CSV upload.

Pause or adjust campaigns when inventory runs low

When stock drops below a threshold in Shopify, MESA triggers a TikTok Ads update — pausing a campaign, adjusting a budget, or flagging it for review. You stop spending on products you can't fulfill without monitoring ad accounts separately.

Send SMS notifications from Shopify order and fulfillment events

When an order is placed, shipped, or delivered in Shopify, MESA triggers the right Twilio SMS with the relevant details already populated. Your customers get accurate, timely messages on the channel they actually check without anyone manually initiating them.

Alert your team via SMS when a Shopify event needs immediate attention

When a high-value order comes in, a fulfillment exception occurs, or a VIP customer shows a churn signal, MESA sends a Twilio SMS to the right person on your team. Critical events reach the right person instantly without relying on someone checking email or Slack.

Trigger Shopify workflows from inbound Twilio SMS responses

When a customer replies to a Twilio message — confirming an order, requesting a change, responding to a survey — MESA reads the response and kicks off the corresponding action in Shopify. Your SMS channel becomes a two-way workflow trigger, not just an outbound notification pipe.

Build any TikTok and Twilio automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Lead Created

Starts when an instant form lead is submitted.

• Request ID
• Entry
• Time

Send SMS

Text a message to a phone number.

Create Ad

Create a TikTok ad.

• Advertiser ID
• Adgroup ID
• Creatives

Create Ad Group

Create a new ad group.

• Advertiser ID
• Adgroup Name
• Campaign ID
• Budget Mode
• Budget
• Placement Type
• Placement
• External Type
• Location
• Schedule Type
• Schedule Start Time
• Optimize Goal
• Billing Event
• Cpv Video Duration
• Bid
• External Action
• Schedule End Time

Create Campaign

Create a new campaign.

• Advertiser ID
• Budget
• Budget Mode
• Objective Type
• Campaign Name

Custom Report

Create a custom report.

List Ad Group

Obtain a list of ad groups.

• Total Number
• Page
• Page Size
• Total Page

List Ads

Obtain a list of ads.

• Total Number
• Page
• Page Size
• Total Page

List Campaigns

Obtain a list of campaigns.

• Total Number
• Page
• Page Size
• Total Page

Retrieve Ad Group Summary Report

Query the daily reporting data of ad groups within a certain period of time.

Retrieve Auction Campaign Summary Report

Query the daily reporting data of auction campaigns within a certain period of time.

Update Ad

Modify an existing ad.

• Advertiser ID
• Adgroup ID
• Creatives

Update Ad Group

Modify an existing ad group.

• Advertiser ID
• Adgroup Name
• Adgroup ID
• Operation System
• Category
• Keywords
• Location
• Schedule Type
• Schedule End Time
• Dayparting
• Bid
• Conversion Bid
• Budget Mode
• Budget
• Bid Type

Update Ad Group Status

Delete, disable, or enable an existing ad group.

• Advertiser ID
• Adgroup Ids
• Opt Status

Update Campaign

Modify an existing campaign.

• Advertiser ID
• Budget
• Budget Mode
• Objective Type
• Campaign Name
• Campaign ID

Update Campaign Status

Delete, disable, or enable an existing campaign.

• Advertiser ID
• Campaign Ids
• Opt Status

Upload Image

Upload an image to your TikTok Business account.

• Format
• File Name
• Height
• Image ID
• Create Time
• ID
• Size
• URL
• Displayable
• Material ID
• Width
• Modify Time
• Signature

Upload Video

Upload a video to your TikTok Business account.

• Poster URL
• Format
• URL
• File Name
• Video ID
• Displayable
• Material ID
• Height
• Width
• Bit Rate
• Create Time
• Modify Time
• Allowed Placements
• Signature
• Duration
• Allow Download
• ID
• Size

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate TikTok with Twilio today.

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