yotpo

Connect Thanks.io to Yotpo and automate your tasks

Why integrate Thanks.io with Yotpo

The Thanks.io to Yotpo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send a handwritten postcard the moment an order is placed

When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand.

Reach lapsed customers with direct mail when digital channels go quiet

When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox.

Send direct mail at the loyalty milestones that matter most

When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list.

Trigger post-review workflows the moment feedback arrives

When a customer submits a review in Yotpo, MESA kicks off the right next step — updating a Shopify tag, enrolling them in a Klaviyo flow, creating a follow-up task in ClickUp. Your response to customer feedback starts automatically, not when someone checks the review dashboard.

Sync review data with your marketing and retention tools

When a review is submitted in Yotpo, MESA updates the customer's record in Shopify and connected platforms with their rating, sentiment, and product feedback. Your segments and flows reflect what customers actually think, not just what they bought.

Alert your team when a negative review needs immediate attention

When a low-rating review comes in, MESA notifies the right person through Slack or email before it ages. Your team responds while the customer is still reachable and the situation is still recoverable.

Build any Thanks.io and Yotpo automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Review Created

Starts when a review is created.

Review Updated

Starts when a review is modified.

Create Review

Create a review.

List Product

Obtain a list of products.

List Product Reviews

Obtain a list of product reviews.

List Promoted Products

Obtain a list of promoted products.

List Review

Obtain a list of reviews.

List Top Reviews

Obtain a list of top reviews.

Retrieve Review

Grab all details about the review.

Create Preview

Create a preview of a postcard, notecard, or letter.

Create Recipient

Create a recipient.

Delete Recipient

Remove a recipient.

List Build Image

Obtain a list of image builder.

List Handwriting Style

Obtain a list of handwriting styles.

List Image Template

Obtain a list of image templates.

List Letters

Obtain a list of letters.

List Mailing List

Obtain a list of mailing lists.

List Message Template

Obtain a list of message templates.

Order Stats

Obtain a summary of stats for orders.

Retrieve Letter

Grab all details about the letter.

Retrieve Mailing List

Grab all details about a mailing list.

Retrieve Order

Grab all details about an order.

Retrieve Recipient

Grab all details about the recipient.

Send Letter

Mail a letter to a customer.

Send Notecard

Mail a notecard to a customer.

Send Postcard

Mail a postcard to a customer.

Update Recipient

Modify a recipient.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.