Connect Thanks.io to Tracktor and automate your tasks

Why integrate Thanks.io with Tracktor

The Thanks.io to Tracktor integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send a handwritten postcard the moment an order is placed

When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand.

Reach lapsed customers with direct mail when digital channels go quiet

When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox.

Send direct mail at the loyalty milestones that matter most

When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list.

Trigger post-shipment workflows the moment a Tracktor status changes

When Tracktor updates a shipment status — in transit, out for delivery, delivered — MESA kicks off the right next step in Shopify or a connected tool. Your post-purchase workflows run on what's actually happening with each package, not on a fixed schedule.

Keep Shopify customer records current with delivery outcomes

When Tracktor logs a delivery event — a successful delivery, a failed attempt, an exception — MESA updates the customer's Shopify record with the outcome. Your team and connected tools always reflect where each order ended up without manual updates or dashboard monitoring.

Build any Thanks.io and Tracktor automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Fulfillment is Pre Transit

Starts when a fulfillment's status changes to Pre Transit.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status is Delivered

Starts when a fulfillment's status changes to Delivered.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status is In Transit

Starts when a fulfillment's status changes to In Transit.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status is Out For Delivery

Starts when a fulfillment's status changes to Out For Delivery.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status Updated

Starts when a fulfillment's status is updated with new information.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Retrieve Fulfillment

Grab all details about the order's fulfillment including tracking status updates.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Retrieve Order

Grab all details about the order including all fulfillment tracking status updates.

• Order ID
• Order Name
• Order Email
• Order Phone
• Tracking URL
• Fulfillments
• Customer First Name
• Customer Last Name
• Customer Full Name
• Total Price
• Line Item Count
• Days Since Ordered
• Automatic Carrier Updates
• Order Created At
• Order Source Name
• Exception Statuses
• Statuses

Update Order's Manual Status

Update an order's manual status with new information.

• Status
• Automatic Carrier Updates
• Force Updates

Create Preview

Create a preview of a postcard, notecard, or letter.

• Message
• Handwriting Style
• Type

Create Recipient

Create a recipient.

• Mailing List
• Name
• Address
• Address 2
• City
• Province
• Postal Code
• Country
• Dob
• Custom1
• Custom2

Delete Recipient

Remove a recipient.

List Build Image

Obtain a list of image builder.

List Handwriting Style

Obtain a list of handwriting styles.

• Handwriting Style ID
• Name

List Image Template

Obtain a list of image templates.

• ID
• User ID
• Sub Account ID
• Type
• Name
• Image
• Canva ID
• Default
• Created At
• Updated At

List Letters

Obtain a list of letters.

• ID
• Lob ID
• Title
• Front Image URL
• Front Thumbnail URL
• Back Image URL
• Back Thumbnail URL
• Available
• Default
• Created At
• Updated At

List Mailing List

Obtain a list of mailing lists.

• ID
• User ID
• Sub Account ID
• Type
• Description
• File
• Field Map
• Shape Data
• Total Recipients
• Processed
• Created At
• Updated At
• Leads Data
• Deleted At

List Message Template

Obtain a list of message templates.

• ID
• User ID
• Sub Account ID
• Handwriting Style ID
• Name
• Content
• Default
• Created At
• Updated At
• Type

Order Stats

Obtain a summary of stats for orders.

• Delivered
• Processing
• Printed
• In Transit
• In Local Area
• Processed For Delivery
• Re Routed
• Returned To Sender
• Failed
• Total Cost
• Total Requests
• Total Sent

Retrieve Letter

Grab all details about the letter.

• ID
• Lob ID
• Title
• Front Image URL
• Front Thumbnail URL
• Back Image URL
• Back Thumbnail URL
• Available
• Default
• Created At
• Updated At

Retrieve Mailing List

Grab all details about a mailing list.

• Current Page
• Data
• First Page URL
• From
• Last Page
• Last Page URL
• Next Page URL
• Path
• Per Page
• Prev Page URL
• To
• Total

Retrieve Order

Grab all details about an order.

• Order
• Stats
• Errors
• Returned

Retrieve Recipient

Grab all details about the recipient.

• ID
• Mailing List ID
• Session ID
• Name
• Address
• Address 2
• City
• Province
• Postal Code
• Country
• Dob
• Custom1
• Custom2
• Deliverability
• Can Deliver
• Created At
• Updated At
• Mailing List

Send Letter

Mail a letter to a customer.

• Center
• Distance
• Address Count
• Cost

Send Notecard

Mail a notecard to a customer.

• Type
• Message
• Email Cc
• Method
• Style
• Front Image
• Transaction ID
• Total Estimated Recipients
• Authorization Total
• Leads Fee
• Envelope ID
• Sub Account ID
• Return Name
• Return Address
• Return Address 2
• Return City
• Return Province
• Return Postal Code
• Allow Share
• Session ID
• User ID
• Updated At
• Created At
• ID
• Display Status
• Display Trigger
• Handwriting Image
• Share URL

Send Postcard

Mail a postcard to a customer.

• Type
• Message
• Email Cc
• Method
• Style
• Front Image
• Transaction ID
• Total Estimated Recipients
• Authorization Total
• Leads Fee
• Size
• Sub Account ID
• Return Name
• Return Address
• Return Address 2
• Return City
• Return Province
• Return Postal Code
• User ID
• Updated At
• Created At
• ID
• Display Status
• Display Trigger
• Handwriting Image

Update Recipient

Modify a recipient.

• Name
• Address
• Address 2
• City
• Province
• Postal Code
• Country
• Dob
• Custom1
• Custom2

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Thanks.io with Tracktor today.

Enjoy a 7-day free trial. Get your first workflow in minutes.