# Connect Smile.io to Wonderment and automate your tasks

## Why integrate Smile.io with Wonderment

The Smile.io to Wonderment integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Keep loyalty data in sync with your marketing tools

When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.

### Enroll customers in your loyalty program automatically

When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.

### Trigger rewards at the moments that matter most

When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.

### Trigger post-purchase flows the moment a shipment status changes

When Wonderment detects a delivery update — a shipment in transit, an exception, a delivered confirmation — MESA kicks off the right workflow in Shopify or Klaviyo. Your post-purchase experience runs on what's actually happening with each package, not on a fixed schedule.

### Keep Shopify customer records current with delivery outcomes

When Wonderment logs a delivery event — a successful delivery, a failed attempt, a return to sender — MESA updates the customer's Shopify record with the outcome. Your team and your connected tools always reflect where each order ended up without manual updates.

### Alert your team when shipments need immediate intervention

When Wonderment flags an exception — a stalled shipment, a carrier delay, a missing package — MESA notifies the right person through Slack or email before the customer contacts support. Your team resolves delivery problems while there's still time to act.

## Build any Smile.io and Wonderment automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Attempted to Deliver Shipment

Starts when a package can't be delivered and is held by the carrier for re-delivery.

- Topic
- Status
- Token
- Email
- Phone
- Tracking Code
- Tracking U R L
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address

###### Carrier Picked Up Shipment

Starts when a shipment is first marked In Transit by the carrier.

###### Delivery Anticipated for Shipment

Starts when a shipment is expected to be delivered.

###### Label Canceled

Starts when a label has been canceled.

###### Shipment Confirmed

Starts when a shipment is confirmed.

###### Shipment Created

Starts when a shipment is created.

###### Shipment Experienced Delivery Error

Starts when a package delivery error occurs.

###### Shipment is Ready for Pickup

Starts when a shipment is ready for pickup.

###### Shipment Returned

Starts when a package has been sent back to the origin facility.

###### Shipment Stalled

Starts when a shipment is stalled.

###### Shipment's Status is Delivered

Starts when a shipment is delivered.

###### Shipment's Status is In Transit

Starts when a shipment is in transit.

###### Shipment's Status is Out for Delivery

Starts when the carrier confirms the package has been handed off for delivery.

###### Get List of Order's Shipments

Obtain a list of an order's shipments.

- Name
- Shipments

###### Create Activity

Create an activity.

- Activity

###### Create Points Transaction

Add or remove points from a customer’s points balance by creating a points transaction.

###### Get List of Customers

Obtain a list of customers.

- ID
- First Name
- Last Name
- Email
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At

###### Retrieve Customer

Grab all details about a customer.

- ID
- First Name
- Last Name
- Email
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST.

## Integrate Smile.io with Wonderment today.

Enjoy a 7-day free trial. Get your first workflow in minutes.