Connect Smile.io to Wonderment and automate your tasks

Why integrate Smile.io with Wonderment

The Smile.io to Wonderment integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Keep loyalty data in sync with your marketing tools

When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.

Enroll customers in your loyalty program automatically

When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.

Trigger rewards at the moments that matter most

When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.

Trigger post-purchase flows the moment a shipment status changes

When Wonderment detects a delivery update — a shipment in transit, an exception, a delivered confirmation — MESA kicks off the right workflow in Shopify or Klaviyo. Your post-purchase experience runs on what's actually happening with each package, not on a fixed schedule.

Keep Shopify customer records current with delivery outcomes

When Wonderment logs a delivery event — a successful delivery, a failed attempt, a return to sender — MESA updates the customer's Shopify record with the outcome. Your team and your connected tools always reflect where each order ended up without manual updates.

Alert your team when shipments need immediate intervention

When Wonderment flags an exception — a stalled shipment, a carrier delay, a missing package — MESA notifies the right person through Slack or email before the customer contacts support. Your team resolves delivery problems while there's still time to act.

Build any Smile.io and Wonderment automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Attempted to Deliver Shipment

Starts when a package can't be delivered and is held by the carrier for re-delivery.

• Topic
• Status
• Token
• Email
• Phone
• Tracking Code
• Tracking U R L
• Order Number
• Order ID
• Carrier Name
• Estimated Package Delivery
• Service Level
• Service Level Friendly Name
• Destination Country Code
• Fulfillment Created Date
• Order Created Date
• Business Days Since Fulfillment Created
• Hours Stalled
• Not Updated Since
• Line Items
• Shipping Address
• Fulfillment Address

Carrier Picked Up Shipment

Starts when a shipment is first marked In Transit by the carrier.

Delivery Anticipated for Shipment

Starts when a shipment is expected to be delivered.

Label Canceled

Starts when a label has been canceled.

Shipment Confirmed

Starts when a shipment is confirmed.

Shipment Created

Starts when a shipment is created.

Shipment Experienced Delivery Error

Starts when a package delivery error occurs.

Shipment is Ready for Pickup

Starts when a shipment is ready for pickup.

Shipment Returned

Starts when a package has been sent back to the origin facility.

Shipment Stalled

Starts when a shipment is stalled.

Shipment's Status is Delivered

Starts when a shipment is delivered.

Shipment's Status is In Transit

Starts when a shipment is in transit.

Shipment's Status is Out for Delivery

Starts when the carrier confirms the package has been handed off for delivery.

Get List of Order's Shipments

Obtain a list of an order's shipments.

• Name
• Shipments

Create Activity

Create an activity.

• Activity

Create Points Transaction

Add or remove points from a customer’s points balance by creating a points transaction.

Get List of Customers

Obtain a list of customers.

• ID
• First Name
• Last Name
• Email
• Date Of Birth
• Points Balance
• Referral URL
• Vip Tier ID
• State
• Created At
• Updated At

Retrieve Customer

Grab all details about a customer.

• ID
• First Name
• Last Name
• Email
• Date Of Birth
• Points Balance
• Referral URL
• Vip Tier ID
• State
• Created At
• Updated At

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST.

Integrate Smile.io with Wonderment today.

Enjoy a 7-day free trial. Get your first workflow in minutes.