# Connect Smile.io to Tracktor and automate your tasks

## Why integrate Smile.io with Tracktor

The Smile.io to Tracktor integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Keep loyalty data in sync with your marketing tools

When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.

### Enroll customers in your loyalty program automatically

When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.

### Trigger rewards at the moments that matter most

When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.

### Trigger post-shipment workflows the moment a Tracktor status changes

When Tracktor updates a shipment status — in transit, out for delivery, delivered — MESA kicks off the right next step in Shopify or a connected tool. Your post-purchase workflows run on what's actually happening with each package, not on a fixed schedule.

### Keep Shopify customer records current with delivery outcomes

When Tracktor logs a delivery event — a successful delivery, a failed attempt, an exception — MESA updates the customer's Shopify record with the outcome. Your team and connected tools always reflect where each order ended up without manual updates or dashboard monitoring.

### Trigger marketing flows from Tracktor delivery events

When Tracktor confirms a delivery, MESA sends the signal to Klaviyo or Omnisend and starts the right post-purchase sequence. Your review request, loyalty point, or re-engagement flow fires at the exact moment the customer has their product in hand.

## Build any Smile.io and Tracktor automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Fulfillment is Pre Transit

Starts when a fulfillment's status changes to Pre Transit.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Fulfillment Status is Delivered

Starts when a fulfillment's status changes to Delivered.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Fulfillment Status is In Transit

Starts when a fulfillment's status changes to In Transit.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Fulfillment Status is Out For Delivery

Starts when a fulfillment's status changes to Out For Delivery.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Fulfillment Status Updated

Starts when a fulfillment's status is updated with new information.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Retrieve Fulfillment

Grab all details about the order's fulfillment including tracking status updates.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Retrieve Order

Grab all details about the order including all fulfillment tracking status updates.
- Order ID
- Order Name
- Order Email
- Order Phone
- Tracking URL
- Fulfillments
- Customer First Name
- Customer Last Name
- Customer Full Name
- Total Price
- Line Item Count
- Days Since Ordered
- Automatic Carrier Updates
- Order Created At
- Order Source Name
- Exception Statuses
- Statuses

###### Update Order's Manual Status

Update an order's manual status with new information.
- Status
- Automatic Carrier Updates
- Force Updates

###### Create Activity

Create an activity.
- Activity

###### Create Points Transaction

Add or remove points from a customer’s points balance by creating a points transaction.

###### Get List of Customers

Obtain a list of customers.
- ID
- First Name
- Last Name
- Email
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At

###### Retrieve Customer

Grab all details about a customer.
- ID
- First Name
- Last Name
- Email
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At

## Integrate Smile.io with Tracktor today.

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