Smile.io to Thanks.io Integration | MESA
Connect Smile.io to Thanks.io and automate your tasks
Why integrate Smile.io with Thanks.io
The Smile.io to Thanks.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Keep loyalty data in sync with your marketing tools
When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.
Enroll customers in your loyalty program automatically
When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.
Trigger rewards at the moments that matter most
When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.
Send a handwritten postcard the moment an order is placed
When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand.
Reach lapsed customers with direct mail when digital channels go quiet
When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox.
Send direct mail at the loyalty milestones that matter most
When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list.
Build any Smile.io and Thanks.io automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Create Preview
Create a preview of a postcard, notecard, or letter.
- Message
- Handwriting Style
- Type
Create Recipient
Create a recipient.
- Mailing List
- Name
- Address
- Address 2
- City
- Province
- Postal Code
- Country
- Dob
- Custom1
- Custom2
Delete Recipient
Remove a recipient.
List Build Image
Obtain a list of image builders.
List Handwriting Style
Obtain a list of handwriting styles.
- Handwriting Style ID
- Name
List Image Template
Obtain a list of image templates.
- ID
- User ID
- Sub Account ID
- Type
- Name
- Image
- Canva ID
- Default
- Created At
- Updated At
List Letters
Obtain a list of letters.
- ID
- Lob ID
- Title
- Front Image URL
- Front Thumbnail URL
- Back Image URL
- Back Thumbnail URL
- Available
- Default
- Created At
- Updated At
List Mailing List
Obtain a list of mailing lists.
- ID
- User ID
- Sub Account ID
- Type
- Description
- File
- Field Map
- Shape Data
- Total Recipients
- Processed
- Created At
- Updated At
- Leads Data
- Deleted At
List Message Template
Obtain a list of message templates.
- ID
- User ID
- Sub Account ID
- Handwriting Style ID
- Name
- Content
- Default
- Created At
- Updated At
- Type
Order Stats
Obtain a summary of stats for orders.
- Delivered
- Processing
- Printed
- In Transit
- In Local Area
- Processed For Delivery
- Re Routed
- Returned To Sender
- Failed
- Total Cost
- Total Requests
- Total Sent
Retrieve Letter
Grab all details about the letter.
- ID
- Lob ID
- Title
- Front Image URL
- Front Thumbnail URL
- Back Image URL
- Back Thumbnail URL
- Available
- Default
- Created At
- Updated At
Retrieve Mailing List
Grab all details about a mailing list.
- Current Page
- Data
- First Page URL
- From
- Last Page
- Last Page URL
- Next Page URL
- Path
- Per Page
- Prev Page URL
- To
- Total
Retrieve Order
Grab all details about an order.
- Order
- Stats
- Errors
- Returned
Retrieve Recipient
Grab all details about the recipient.
- ID
- Mailing List ID
- Session ID
- Name
- Address
- Address 2
- City
- Province
- Postal Code
- Country
- Dob
- Custom1
- Custom2
- Deliverability
- Can Deliver
- Created At
- Updated At
- Mailing List
Send Letter
Mail a letter to a customer.
- Center
- Distance
- Address Count
- Cost
Send Notecard
Mail a notecard to a customer.
- Type
- Message
- Email Cc
- Method
- Style
- Front Image
- Transaction ID
- Total Estimated Recipients
- Authorization Total
- Leads Fee
- Envelope ID
- Sub Account ID
- Return Name
- Return Address
- Return Address 2
- Return City
- Return Province
- Return Postal Code
- Allow Share
- Session ID
- User ID
- Updated At
- Created At
- ID
- Display Status
- Display Trigger
- Handwriting Image
- Share URL
Send Postcard
Mail a postcard to a customer.
- Type
- Message
- Email Cc
- Method
- Style
- Front Image
- Transaction ID
- Total Estimated Recipients
- Authorization Total
- Leads Fee
- Size
- Sub Account ID
- Return Name
- Return Address
- Return Address 2
- Return City
- Return Province
- Return Postal Code
- User ID
- Updated At
- Created At
- ID
- Display Status
- Display Trigger
- Handwriting Image
Update Recipient
Modify a recipient.
- Name
- Address
- Address 2
- City
- Province
- Postal Code
- Country
- Dob
- Custom1
- Custom2
Create Activity
Create an activity.
- Activity
Create Points Transaction
Add or remove points from a customer’s points balance by creating a points transaction.
Get List of Customers
Obtain a list of customers.
- ID
- First Name
- Last Name
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At
Retrieve Customer
Grab all details about a customer.
- ID
- First Name
- Last Name
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At
Integrate Smile.io with Thanks.io today.
Enjoy a 7-day free trial. Get your first workflow in minutes.
Expert support included
- Free workflow setup: We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
- Fast response times: Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
- Managed services available: Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
- Real humans, always: Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.