Connect Slack to Yotpo and automate your tasks

Why integrate Slack with Yotpo

The Slack to Yotpo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Alert your team the moment stock runs low

MESA watches inventory levels across your catalog and sends a Slack message the instant a threshold is hit. Your team can act before customers ever see a stockout.

Keep your team in the loop on every order

When an order comes in with specific conditions — high value, wholesale, flagged address — MESA sends a Slack alert instantly. No one has to check dashboards to know what needs attention.

Replace manual status updates with automatic ones

When a fulfillment status changes in Shopify, MESA posts the update to the right Slack channel. Your ops team always knows where orders stand without chasing tracking numbers.

Trigger post-review workflows the moment feedback arrives

When a customer submits a review in Yotpo, MESA kicks off the right next step — updating a Shopify tag, enrolling them in a Klaviyo flow, creating a follow-up task in ClickUp. Your response to customer feedback starts automatically, not when someone checks the review dashboard.

Sync review data with your marketing and retention tools

When a review is submitted in Yotpo, MESA updates the customer's record in Shopify and connected platforms with their rating, sentiment, and product feedback. Your segments and flows reflect what customers actually think, not just what they bought.

Alert your team when a negative review needs immediate attention

When a low-rating review comes in, MESA notifies the right person through Slack or email before it ages. Your team responds while the customer is still reachable and the situation is still recoverable.

Build any Slack and Yotpo automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Review Created

Starts when a review is created.

• ID
• Source App Key
• Title
• Content
• User ID
• Score
• Deleted
• App Key
• Created At
• Updated At
• New
• User Type
• Verified Buyer
• Archived
• Shop Owner
• Twitter Pushed
• Facebook Pushed
• Review Source Type ID
• Votes Up
• Votes Down
• Review Type ID
• Source Review ID
• Sentiment
• Escalated
• Customer Email

Review Updated

Starts when a review is modified.

• ID
• Source App Key
• Title
• Content
• User ID
• Score
• Deleted
• App Key
• Created At
• Updated At
• New
• User Type
• Verified Buyer
• Archived
• Shop Owner
• Twitter Pushed
• Facebook Pushed
• Review Source Type ID
• Votes Up
• Votes Down
• Review Type ID
• Source Review ID
• Sentiment
• Escalated
• Customer Email

Channel Archived

Starts when a channel is archived.

• Type
• Channel
• User
• Is Moved
• Event Ts

Channel Created

Starts when a channel is created.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Is Mpim
• Is Private
• Created
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Shared
• Is Org Shared
• Is Pending Ext Shared
• Pending Shared
• Context Team ID
• Updated
• Parent Conversation
• Creator
• Is Ext Shared
• Shared Team Ids
• Pending Connected Team Ids
• Is Member
• Last Read
• Topic
• Purpose
• Previous Names
• Priority
• Success

Channel Deleted

Starts when a channel is deleted.

• Type
• Channel
• Actor ID
• Event Ts

Channel Renamed

Starts when a channel is renamed.

• Type
• Channel

Private Channel Received Message

Starts when a message is sent in a private channel.

• Type
• User
• Text
• Ts

Public Channel Received Message

Starts when a message is sent in a public channel.

• Type
• User
• Text
• Ts

User Joined Channel

Starts when a user joins a channel.

• Subtype
• User
• Text
• Type
• Ts
• Channel
• Event Ts
• Channel Type

Create Review

Create a review.

• Domain
• Sku
• Product Title
• Product Description
• Product URL
• Product Image URL
• Display Name
• Email
• Review Content
• Review Title
• Review Score
• Signature
• Time Stamp
• Reviewer Type
• Order Metadata
• Delivery Type
• Custom Properties
• Product Metadata
• Customer Metadata

List Product

Obtain a list of products.

List Product Reviews

Obtain a list of product reviews.

List Promoted Products

Obtain a list of promoted products.

List Review

Obtain a list of reviews.

List Top Reviews

Obtain a list of top reviews.

Retrieve Review

Grab all details about the review.

Add Emoji Reaction

Add an emoji reaction to a message.

• Success
• Data

Archive Channel

Archive a channel.

• Success
• Data

Create Channel

Create a channel.

• Name
• Is Private

Create Reminder

Create a reminder.

• Text
• Timestamp
• Team ID
• User

Delete Message

Remove a message.

• Channel
• Ts
• Success

Find User by Email

Find a user by an email address.

• ID
• Team ID
• Name
• Deleted
• Color
• Real Name
• Tz
• Tz Label
• Tz Offset
• Profile
• Is Admin
• Is Owner
• Is Primary Owner
• Is Restricted
• Is Ultra Restricted
• Is Bot
• Updated
• Is App User
• Has 2fa

Get List of Channel's Messages

Obtain a list of a channel's messages.

• Type
• User
• Text
• Ts
• Thread Ts
• Team
• Subtype
• Bot Link
• Bot ID

Get List of Channels

Obtain a list of channels.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Created
• Creator
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Shared
• Is Ext Shared
• Is Org Shared
• Pending Shared
• Is Pending Ext Shared
• Is Member
• Is Private
• Is Mpim
• Updated
• Topic
• Purpose
• Previous Names
• Num Members

Get List of Members in Channel

Obtain a list of members in a channel.

• 0

Get List of Team's Users

Obtain a list of users in a team.

• ID
• Team ID
• Name
• Deleted
• Color
• Real Name
• Tz
• Tz Label
• Tz Offset
• Profile
• Is Admin
• Is Owner
• Is Primary Owner
• Is Restricted
• Is Ultra Restricted
• Is Bot
• Updated
• Is App User
• Has 2fa

Get List of Thread's Replies

Obtain a list of replies from a specific thread.

• Type
• User
• Text
• Ts
• Thread Ts
• Team
• Subtype
• Bot Link
• Bot ID

Invite User to Channel

Invite a user to a channel.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Created
• Creator
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Read Only
• Is Shared
• Is Ext Shared
• Is Org Shared
• Pending Shared
• Is Pending Ext Shared
• Is Member
• Is Private
• Is Mpim
• Last Read
• Topic
• Purpose
• Previous Names

Kick User from Channel

Remove a user from a channel.

• Success
• Data

Send Message

Post a new message to a specific channel.

• Channel
• Ts
• Success

Set Conversation Topic

Set a topic for a conversation.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Is Mpim
• Is Private
• Created
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Shared
• Is Frozen
• Is Org Shared
• Is Pending Ext Shared
• Pending Shared
• Parent Conversation
• Creator
• Is Ext Shared
• Shared Team Ids
• Pending Connected Team Ids
• Is Member
• Last Read
• Latest
• Unread Count
• Unread Count Display
• Topic
• Purpose
• Previous Names

Update Message

Modify a message.

• Channel
• Message
• Timestamp

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