Slack to Thanks.io Integration | MESA

Connect Slack to Thanks.io and automate your tasks

Why integrate Slack with Thanks.io

The Slack to Thanks.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Alert your team the moment stock runs low

MESA watches inventory levels across your catalog and sends a Slack message the instant a threshold is hit. Your team can act before customers ever see a stockout.

Keep your team in the loop on every order

When an order comes in with specific conditions — high value, wholesale, flagged address — MESA sends a Slack alert instantly. No one has to check dashboards to know what needs attention.

Replace manual status updates with automatic ones

When a fulfillment status changes in Shopify, MESA posts the update to the right Slack channel. Your ops team always knows where orders stand without chasing tracking numbers.

Send a handwritten postcard the moment an order is placed

When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand.

Reach lapsed customers with direct mail when digital channels go quiet

When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox.

Send direct mail at the loyalty milestones that matter most

When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list.

Build any Slack and Thanks.io automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Channel Archived

Starts when a channel is archived.
Type
Channel
User
Is Moved
Event Ts

Channel Deleted

Starts when a channel is deleted.
Type
Channel
Actor ID
Event Ts

Channel Renamed

Starts when a channel is renamed.
Type
Channel

Private Channel Received Message

Starts when a message is sent in a private channel.
Type
User
Text
Ts

Public Channel Received Message

Starts when a message is sent in a public channel.
Type
User
Text
Ts

Create Preview

Create a preview of a postcard, notecard, or letter.
Message
Handwriting Style
Type

Create Recipient

Create a recipient.
Mailing List
Name
Address
Address 2
City
Province
Postal Code
Country
Dob
Custom1
Custom2

Delete Recipient

Remove a recipient.

List Build Image

Obtain a list of image builder.

List Handwriting Style

Obtain a list of handwriting styles.
Handwriting Style ID
Name

List Image Template

Obtain a list of image templates.
ID
User ID
Sub Account ID
Type
Name
Image
Canva ID
Default
Created At
Updated At

List Letters

Obtain a list of letters.
ID
Lob ID
Title
Front Image URL
Front Thumbnail URL
Back Image URL
Back Thumbnail URL
Available
Default
Created At
Updated At

List Mailing List

Obtain a list of mailing lists.
ID
User ID
Sub Account ID
Type
Description
File
Field Map
Shape Data
Total Recipients
Processed
Created At
Updated At
Leads Data
Deleted At

List Message Template

Obtain a list of message templates.
ID
User ID
Sub Account ID
Handwriting Style ID
Name
Content
Default
Created At
Updated At
Type

Order Stats

Obtain a summary of stats for orders.
Delivered
Processing
Printed
In Transit
In Local Area
Processed For Delivery
Re Routed
Returned To Sender
Failed
Total Cost
Total Requests
Total Sent

Retrieve Letter

Grab all details about the letter.
ID
Lob ID
Title
Front Image URL
Front Thumbnail URL
Back Image URL
Back Image URL
Available
Default
Created At
Updated At

Retrieve Mailing List

Grab all details about a mailing list.
Current Page
Data
First Page URL
From
Last Page
Last Page URL
Next Page URL
Path
Per Page
Prev Page URL
To
Total

Retrieve Order

Grab all details about an order.
Order
Stats
Errors
Returned

Retrieve Recipient

Grab all details about the recipient.
ID
Mailing List ID
Session ID
Name
Address
Address 2
City
Province
Postal Code
Country
Dob
Custom1
Custom2
Deliverability
Can Deliver
Created At
Updated At
Mailing List

Send Letter

Mail a letter to a customer.
Center
Distance
Address Count
Cost

Send Notecard

Mail a notecard to a customer.
Type
Message
Email Cc
Method
Style
Front Image
Transaction ID
Total Estimated Recipients
Authorization Total
Leads Fee
Envelope ID
Sub Account ID
Return Name
Return Address
Return Address 2
Return City
Return Province
Return Postal Code
Allow Share
Session ID
User ID
Updated At
Created At
ID
Display Status
Display Trigger
Handwriting Image
Share URL

Send Postcard

Mail a postcard to a customer.
Type
Message
Email Cc
Method
Style
Front Image
Transaction ID
Total Estimated Recipients
Authorization Total
Leads Fee
Size
Sub Account ID
Return Name
Return Address
Return Address 2
Return City
Return Province
Return Postal Code
User ID
Updated At
Created At
ID
Display Status
Display Trigger
Handwriting Image

Update Recipient

Modify a recipient.
Name
Address
Address 2
City
Province
Postal Code
Country
Dob
Custom1
Custom2

Add Emoji Reaction

Add an emoji reaction to a message.
Success
Data

Archive Channel

Archive a channel.
Success
Data

Create Channel

Create a channel.
Name
Is Private

Create Reminder

Create a reminder.
Text
Timestamp
Team ID
User

Delete Message

Remove a message.
Channel
Ts
Success

Find User by Email

Find a user by an email address.
ID
Team ID
Name
Deleted
Color
Real Name
Tz
Tz Label
Tz Offset
Profile
Is Admin
Is Owner
Is Primary Owner
Is Restricted
Is Ultra Restricted
Is Bot
Updated
Is App User
Has 2fa

Get List of Members in Channel

Obtain a list of members in a channel.
0

Get List of Team's Users

Obtain a list of users in a team.
ID
Team ID
Name
Deleted
Color
Real Name
Tz
Tz Label
Tz Offset
Profile
Is Admin
Is Owner
Is Primary Owner
Is Restricted
Is Ultra Restricted
Is Bot
Updated
Is App User
Has 2fa

Get List of Thread's Replies

Obtain a list of replies from a specific thread.
Type
User
Text
Ts
Thread Ts
Team
Subtype
Bot Link
Bot ID

Kick User from Channel

Remove a user from a channel.
Success
Data

Send Message

Post a new message to a specific channel.
Channel
Ts
Success

Set Conversation Topic

Set a topic for a conversation.
ID
Name
Is Channel
Is Group
Is Im
Is Mpim
Is Private
Created
Is Archived
Is General
Unlinked
Name Normalized
Is Shared
Is Frozen
Is Org Shared
Is Pending Ext Shared
Pending Shared
Parent Conversation
Creator
Is Ext Shared
Shared Team Ids
Pending Connected Team Ids
Is Member
Last Read
Latest
Unread Count
Unread Count Display
Topic
Purpose
Previous Names

Update Message

Modify a message.
Channel
Message
Timestamp

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Slack with Thanks.io today.

Enjoy a 7-day free trial. Get your first workflow in minutes.