# Connect Shopify Retail POS to Tracktor and automate your tasks

## Why integrate Shopify Retail POS with Tracktor

The Shopify Retail POS to Tracktor integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Unify in-store and online customer records automatically

When a customer makes a purchase at your POS, MESA updates their Shopify customer profile with the transaction details. Your online and in-store history live in one record without anyone reconciling them manually.

### Keep inventory accurate the moment a sale happens in store

When a product is sold at your POS, MESA updates stock levels across your connected tools — your online store, your warehouse system, your ops dashboard. Your inventory reflects reality in real time, not at the end of a sync cycle.

### Trigger loyalty and marketing workflows from in-store purchases

When a customer buys in store, MESA kicks off the right next step — enrolling them in a Klaviyo flow, updating a Smile.io record, applying a Shopify tag. Your in-person sales feed the same retention engine as your online ones.

### Trigger post-shipment workflows the moment a Tracktor status changes

When Tracktor updates a shipment status — in transit, out for delivery, delivered — MESA kicks off the right next step in Shopify or a connected tool. Your post-purchase workflows run on what's actually happening with each package, not on a fixed schedule.

### Keep Shopify customer records current with delivery outcomes

When Tracktor logs a delivery event — a successful delivery, a failed attempt, an exception — MESA updates the customer's Shopify record with the outcome. Your team and connected tools always reflect where each order ended up without manual updates or dashboard monitoring.

### Trigger marketing flows from Tracktor delivery events

When Tracktor confirms a delivery, MESA sends the signal to Klaviyo or Omnisend and starts the right post-purchase sequence. Your review request, loyalty point, or re-engagement flow fires at the exact moment the customer has their product in hand.

## Build any Shopify Retail POS and Tracktor automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Fulfillment is Pre Transit
Starts when a fulfillment's status changes to Pre Transit.

- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Fulfillment Status is Delivered
Starts when a fulfillment's status changes to Delivered.

###### Fulfillment Status is In Transit
Starts when a fulfillment's status changes to In Transit.

###### Fulfillment Status is Out For Delivery
Starts when a fulfillment's status changes to Out For Delivery.

###### Fulfillment Status Updated
Starts when a fulfillment's status is updated with new information.

###### POS Order Created
Starts when a POS order is created.

- ID
- Name
- Email
- Tags
- Note
- Note Attributes
- Line Items
- Customer
- Billing Address
- Shipping Address
- Current Total Price
- Current Subtotal Price
- Total Price
- Shipping Lines

###### Retrieve Fulfillment
Grab all details about the order's fulfillment including tracking status updates.

###### Retrieve Order
Grab all details about the order including all fulfillment tracking status updates.

- Order ID
- Order Name
- Order Email
- Order Phone
- Tracking URL
- Fulfillments
- Customer First Name
- Customer Last Name
- Customer Full Name
- Total Price
- Line Item Count
- Days Since Ordered
- Automatic Carrier Updates
- Order Created At
- Order Source Name
- Exception Statuses
- Statuses

###### Update Order's Manual Status
Update an order's manual status with new information.

- Status
- Automatic Carrier Updates
- Force Updates

###### Get List of POS Orders
Obtain a list of POS orders.

## Expert support included

### Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available
Personalized workflow reviews and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Shopify Retail POS with Tracktor today.

Enjoy a 7-day free trial. Get your first workflow in minutes.