Connect Shopify Retail POS to SMS and automate your tasks

Why integrate Shopify Retail POS with SMS

The Shopify Retail POS to SMS integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Unify in-store and online customer records automatically

When a customer makes a purchase at your POS, MESA updates their Shopify customer profile with the transaction details. Your online and in-store history live in one record without anyone reconciling them manually.

Keep inventory accurate the moment a sale happens in store

When a product is sold at your POS, MESA updates stock levels across your connected tools — your online store, your warehouse system, your ops dashboard. Your inventory reflects reality in real time, not at the end of a sync cycle.

Trigger loyalty and marketing workflows from in-store purchases

When a customer buys in store, MESA kicks off the right next step — enrolling them in a Klaviyo flow, updating a Smile.io record, applying a Shopify tag. Your in-person sales feed the same retention engine as your online ones.

Notify customers the moment their order ships

When a fulfillment event fires in Shopify, MESA sends a text with the tracking number and carrier info. Customers get the update before they even think to check their email.

Alert staff when an order needs attention

When a high-value order is flagged, a payment fails, or a return is requested, MESA texts the right team member. Issues get eyes on them in seconds, not hours.

Send delivery confirmations straight to customers

When Package Tracking registers a successful delivery, MESA fires a confirmation text. Customers know their package arrived — and your support queue shrinks.

Build any Shopify Retail POS and SMS automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

POS Order Created

Starts when a POS order is created.

• ID
• Name
• Email
• Tags
• Note
• Note Attributes
• Line Items
• Customer
• Billing Address
• Shipping Address
• Current Total Price
• Current Subtotal Price
• Total Price
• Shipping Lines

Send Message

Send an SMS.

Get List of POS Orders

Obtain a list of POS orders.

Expert support included

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Shopify Retail POS with SMS today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

MESA AI assistant

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Describe your task...

You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.