# Connect Shopify Retail POS to Smartrr and automate your tasks

## Why integrate Shopify Retail POS with Smartrr

The Shopify Retail POS to Smartrr integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Unify in-store and online customer records automatically

When a customer makes a purchase at your POS, MESA updates their Shopify customer profile with the transaction details. Your online and in-store history live in one record without anyone reconciling them manually.

### Keep inventory accurate the moment a sale happens in store

When a product is sold at your POS, MESA updates stock levels across your connected tools — your online store, your warehouse system, your ops dashboard. Your inventory reflects reality in real time, not at the end of a sync cycle.

### Trigger loyalty and marketing workflows from in-store purchases

When a customer buys in store, MESA kicks off the right next step — enrolling them in a Klaviyo flow, updating a Smile.io record, applying a Shopify tag. Your in-person sales feed the same retention engine as your online ones.

### Sync subscription data with your marketing and CRM tools

When a customer subscribes, skips, or cancels in Smartrr, MESA updates their record across your connected platforms. Your email segments, loyalty program, and CRM always reflect current subscription status.

### Trigger retention workflows the moment a subscriber churns

When a cancellation or failed payment happens in Smartrr, MESA kicks off the right response — a win-back email, a Slack alert, a tag update in Shopify. You catch churn signals before they become lost customers.

### Tag and segment subscribers based on their behavior

As customers interact with their Smartrr subscription — upgrading, pausing, adding products — MESA updates their Shopify tags and customer fields in real time. Your segments stay accurate without manual list management.

## Build any Shopify Retail POS and Smartrr automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Payment Method Update

Starts when a payment method is updated.

###### Subscription Activate

Starts when a subscription is activated.

###### Subscription Cancel

Starts when a subscription is cancelled.

- Total Estimated Tax  
- Total Discounts  
- Total Line Items Price  
- Total Line Items Price After Discount  
- Total Estimated Net  
- Total Shipping  
- Frequency Unit  
- Delivery Frequency  
- Payment Frequency  
- Shopify ID  
- ID  
- Upcoming Three Deliveries  
- Shipping Address  
- Variants  
- Status

###### Subscription Create

Starts when a subscription is created.

###### Subscription Failed Payment

Starts when a payment failed for a subscription.

###### Subscription Gift

Starts when a subscription is gifted.

###### Subscription Pause

Starts when a subscription is paused.

###### Subscription Send Now

Starts when a subscription is sent now.

###### Subscription Set Next Date

Starts when a subscription's next date is set.

###### Subscription Skip

Starts when a subscription is skipped.

###### Subscription Successful Payment

Starts when a successful payment was made for a subscription.

###### Subscription Unskip

Starts when a subscription is unskipped.

###### Subscription Upcoming Order

Starts when a subscription has an upcoming order.

###### POS Order Created

Starts when a POS order is created.

- ID  
- Name  
- Email  
- Tags  
- Note  
- Note Attributes  
- Line Items  
- Customer  
- Billing Address  
- Shipping Address  
- Current Total Price  
- Current Subtotal Price  
- Total Price  
- Shipping Lines

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.