# Connect Shopify Retail POS to Slack and automate your tasks ## Activity reports MESA's Shopify Retail POS to Slack integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store ## Why integrate Shopify Retail POS with Slack The Shopify Retail POS to Slack integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Unify in-store and online customer records automatically When a customer makes a purchase at your POS, MESA updates their Shopify customer profile with the transaction details. Your online and in-store history live in one record without anyone reconciling them manually. ### Keep inventory accurate the moment a sale happens in store When a product is sold at your POS, MESA updates stock levels across your connected tools — your online store, your warehouse system, your ops dashboard. Your inventory reflects reality in real time, not at the end of a sync cycle. ### Trigger loyalty and marketing workflows from in-store purchases When a customer buys in store, MESA kicks off the right next step — enrolling them in a Klaviyo flow, updating a Smile.io record, applying a Shopify tag. Your in-person sales feed the same retention engine as your online ones. ### Alert your team the moment stock runs low MESA watches inventory levels across your catalog and sends a Slack message the instant a threshold is hit. Your team can act before customers ever see a stockout. ### Keep your team in the loop on every order When an order comes in with specific conditions — high value, wholesale, flagged address — MESA sends a Slack alert instantly. No one has to check dashboards to know what needs attention. ### Replace manual status updates with automatic ones When a fulfillment status changes in Shopify, MESA posts the update to the right Slack channel. Your ops team always knows where orders stand without chasing tracking numbers. ## Build any Shopify Retail POS and Slack automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Channel Archived Starts when a channel is archived. - Type - Channel - User - Is Moved - Event Ts ###### Channel Created Starts when a channel is created. - ID - Name - Is Channel - Is Group - Is Im - Is Mpim - Is Private - Created - Is Archived - Is General - Unlinked - Name Normalized - Is Shared - Is Org Shared - Is Pending Ext Shared - Pending Shared - Context Team ID - Updated - Parent Conversation - Creator - Is Ext Shared - Shared Team Ids - Pending Connected Team Ids - Is Member - Last Read - Topic - Purpose - Previous Names - Priority - Success ###### Channel Deleted Starts when a channel is deleted. - Type - Channel - Actor ID - Event Ts ###### Channel Renamed Starts when a channel is renamed. - Type - Channel ###### Private Channel Received Message Starts when a message is sent in a private channel. - Type - User - Text - Ts ###### Public Channel Received Message Starts when a message is sent in a public channel. - Type - User - Text - Ts ###### User Joined Channel Starts when a user joins a channel. - Subtype - User - Text - Type - Ts - Channel - Event Ts - Channel Type ###### POS Order Created Starts when a POS order is created. - ID - Name - Email - Tags - Note - Note Attributes - Line Items - Customer - Billing Address - Shipping Address - Current Total Price - Current Subtotal Price - Total Price - Shipping Lines ###### Add Emoji Reaction Add an emoji reaction to a message. - Success - Data ###### Archive Channel Archive a channel. - Success - Data ###### Create Channel Create a channel. - Name - Is Private ###### Create Reminder Create a reminder. - Text - Timestamp - Team ID - User ###### Delete Message Remove a message. - Channel - Ts - Success ###### Find User by Email Find a user by an email address. - ID - Team ID - Name - Deleted - Color - Real Name - Tz - Tz Label - Tz Offset - Profile - Is Admin - Is Owner - Is Primary Owner - Is Restricted - Is Ultra Restricted - Is Bot - Updated - Is App User - Has 2fa ###### Get List of Channel's Messages Obtain a list of a channel's messages. - Type - User - Text - Ts - Thread Ts - Team - Subtype - Bot Link - Bot ID ###### Get List of Channels Obtain a list of channels. - ID - Name - Is Channel - Is Group - Is Im - Created - Creator - Is Archived - Is General - Unlinked - Name Normalized - Is Shared - Is Ext Shared - Is Org Shared - Pending Shared - Is Pending Ext Shared - Is Member - Is Private - Is Mpim - Updated - Topic - Purpose - Previous Names - Num Members ###### Get List of Members in Channel Obtain a list of members in a channel. - 0 ###### Get List of Team's Users Obtain a list of users in a team. - ID - Team ID - Name - Deleted - Color - Real Name - Tz - Tz Label - Tz Offset - Profile - Is Admin - Is Owner - Is Primary Owner - Is Restricted - Is Ultra Restricted - Is Bot - Updated - Is App User - Has 2fa ###### Get List of Thread's Replies Obtain a list of replies from a specific thread. - Type - User - Text - Ts - Thread Ts - Team - Subtype - Bot Link - Bot ID ###### Invite User to Channel Invite a user to a channel. - ID - Name - Is Channel - Is Group - Is Im - Created - Creator - Is Archived - Is General - Unlinked - Name Normalized - Is Read Only - Is Shared - Is Ext Shared - Is Org Shared - Pending Shared - Is Pending Ext Shared - Is Member - Is Private - Is Mpim - Last Read - Topic - Purpose - Previous Names ###### Kick User from Channel Remove a user from a channel. - Success - Data ###### Send Message Post a new message to a specific channel. - Channel - Ts - Success ###### Set Conversation Topic Set a topic for a conversation. - ID - Name - Is Channel - Is Group - Is Im - Is Mpim - Is Private - Created - Is Archived - Is General - Unlinked - Name Normalized - Is Shared - Is Frozen - Is Org Shared - Is Pending Ext Shared - Pending Shared - Parent Conversation - Creator - Is Ext Shared - Shared Team Ids - Pending Connected Team Ids - Is Member - Last Read - Latest - Unread Count - Unread Count Display - Topic - Purpose - Previous Names ###### Update Message Modify a message. - Channel - Message - Timestamp ###### Get List of POS Orders Obtain a list of POS orders. - ID - Name - Email - Tags - Note - Note Attributes - Line Items - Customer - Billing Address - Shipping Address - Current Total Price - Current Subtotal Price - Total Price - Shipping Lines ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Shopify Retail POS with Slack today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html)