# Connect Shopify Retail POS to Skio and automate your tasks

## Why integrate Shopify Retail POS with Skio

The Shopify Retail POS to Skio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Unify in-store and online customer records automatically

When a customer makes a purchase at your POS, MESA updates their Shopify customer profile with the transaction details. Your online and in-store history live in one record without anyone reconciling them manually.

### Keep inventory accurate the moment a sale happens in store

When a product is sold at your POS, MESA updates stock levels across your connected tools — your online store, your warehouse system, your ops dashboard. Your inventory reflects reality in real time, not at the end of a sync cycle.

### Trigger loyalty and marketing workflows from in-store purchases

When a customer buys in store, MESA kicks off the right next step — enrolling them in a Klaviyo flow, updating a Smile.io record, applying a Shopify tag. Your in-person sales feed the same retention engine as your online ones.

### Sync Skio subscription data with your marketing and CRM tools

When a customer subscribes, skips, pauses, or cancels in Skio, MESA updates their record across your connected platforms — email platform, loyalty program, Shopify tags. Every tool reflects current subscription status without manual list updates.

### Trigger retention workflows the moment a subscriber churns

When a cancellation or failed payment occurs in Skio, MESA kicks off the right response — a win-back flow in Klaviyo, a Slack alert, a tag update in Shopify. You act on churn signals before they become lost customers.

### Tag and segment subscribers based on their Skio behavior

As customers interact with their Skio subscription — upgrading, pausing, swapping products — MESA updates their Shopify tags and customer fields in real time. Your segments stay accurate without manual list management between platforms.

## Build any Shopify Retail POS and Skio automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Discount Code Applied

Starts when a discount code is applied.

###### Order Placed

Starts when an order is placed.

- Shopify Order ID  
- Shopify Order Name  
- Subscription ID  
- Timestamp  
- User Cognito Username  
- User Email  
- User Type  
- Amount  
- Code Platform ID  
- Method  
- Redeem Code  
- Type

###### Product Updated

Starts when a product is updated.

- Price  
- Product Title  
- Product Variant ID  
- Product Variant Title  
- Quantity

###### Subscription Activated

Starts when a subscription is activated.

- Subscription ID  
- Timestamp  
- User Cognito Username  
- User Email  
- User Type

###### Subscription Cancelled

Starts when a subscription is cancelled.

- Subscription ID  
- Timestamp  
- User Cognito Username  
- User Email  
- User Type

###### Subscription Updated

Starts when a subscription is updated.

###### POS Order Created

Starts when a POS order is created.

- ID  
- Name  
- Email  
- Tags  
- Note  
- Note Attributes  
- Line Items  
- Customer  
- Billing Address  
- Shipping Address  
- Current Total Price  
- Current Subtotal Price  
- Total Price  
- Shipping Lines

###### Get List of POS Orders

Obtain a list of POS orders.

## Expert support included

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Shopify Retail POS with Skio today.

Enjoy a 7-day free trial. Get your first workflow in minutes.
