# Connect Shopify Plus to Twilio and automate your tasks MESA's Shopify Plus to Twilio integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store ## Why integrate Shopify Plus with Twilio The Shopify Plus to Twilio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Automate complex B2B workflows across your entire stack When a wholesale or B2B order comes in through Shopify Plus, MESA routes it through the right process — custom pricing, approval steps, fulfillment rules — and syncs the details to your connected tools. Your enterprise workflows run without manual coordination between systems. ### Manage multi-store operations from a single automation layer When an event happens in one Shopify Plus store — an inventory change, a customer update, a fulfillment status — MESA propagates the right action across your other stores and connected platforms. Your expansion stores stay consistent without a separate ops process for each one. ### Keep your enterprise tech stack in sync with store activity When orders, customers, and products change in Shopify Plus, MESA pushes the relevant data to your ERP, CRM, and warehouse tools in real time. Your enterprise systems stay current without scheduled exports or manual reconciliation. ### Send SMS notifications from Shopify order and fulfillment events When an order is placed, shipped, or delivered in Shopify, MESA triggers the right Twilio SMS with the relevant details already populated. Your customers get accurate, timely messages on the channel they actually check without anyone manually initiating them. ### Alert your team via SMS when a Shopify event needs immediate attention When a high-value order comes in, a fulfillment exception occurs, or a VIP customer shows a churn signal, MESA sends a Twilio SMS to the right person on your team. Critical events reach the right person instantly without relying on someone checking email or Slack. ### Trigger Shopify workflows from inbound Twilio SMS responses When a customer replies to a Twilio message — confirming an order, requesting a change, responding to a survey — MESA reads the response and kicks off the corresponding action in Shopify. Your SMS channel becomes a two-way workflow trigger, not just an outbound notification pipe. ## Build any Shopify Plus and Twilio automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### B2B Order Created Starts when a B2B order is created. - App ID - Billing Address - Browser Ip - Buyer Accepts Marketing - Cancel Reason - Cancelled At - Client Details - Closed At - Company - Confirmation Number - Created At - Currency - Current Total Additional Fees Set - Current Total Discounts - Current Total Discounts Set - Current Total Duties Set - Current Total Price - Current Total Price Set - Current Subtotal Price - Current Subtotal Price Set - Current Total Tax - Current Total Tax Set - Customer - Customer Locale - Discount Applications - Discount Codes - Email - Estimated Taxes - Financial Status - Fulfillments - Fulfillment Status - ID - Inventory Behaviour - Landing Site - Line Items - Merchant Of Record App ID - Name - Note - Note Attributes - Number - Order Number - Original Total Additional Fees Set - Original Total Duties Set - Payment Terms - Payment Gateway Names - Phone - Po Number - Presentment Currency - Processed At - Referring Site - Refunds - Shipping Address - Shipping Lines - Source Name - Source Identifier - Source URL - Subtotal Price - Subtotal Price Set - Tags - Tax Lines - Taxes Included - Test - Total Discounts - Total Discounts Set - Total Line Items Price - Total Line Items Price Set - Total Outstanding - Total Price - Total Price Set - Total Shipping Price Set - Total Tax - Total Tax Set - Total Tip Received - Total Weight - Updated At - User ID - Order Status URL ###### B2B Order Updated Starts when a B2B order is modified. - App ID - Billing Address - Browser Ip - Buyer Accepts Marketing - Cancel Reason - Cancelled At - Client Details - Closed At - Company - Confirmation Number - Created At - Currency - Current Total Additional Fees Set - Current Total Discounts - Current Total Discounts Set - Current Total Duties Set - Current Total Price - Current Total Price Set - Current Subtotal Price - Current Subtotal Price Set - Current Total Tax - Current Total Tax Set - Customer - Customer Locale - Discount Applications - Discount Codes - Email - Estimated Taxes - Financial Status - Fulfillments - Fulfillment Status - ID - Inventory Behaviour - Landing Site - Line Items - Merchant Of Record App ID - Name - Note - Note Attributes - Number - Order Number - Original Total Additional Fees Set - Original Total Duties Set - Payment Terms - Payment Gateway Names - Phone - Po Number - Presentment Currency - Processed At - Referring Site - Refunds - Shipping Address - Shipping Lines - Source Name - Source Identifier - Source URL - Subtotal Price - Subtotal Price Set - Tags - Tax Lines - Taxes Included - Test - Total Discounts - Total Discounts Set - Total Line Items Price - Total Line Items Price Set - Total Outstanding - Total Price - Total Price Set - Total Shipping Price Set - Total Tax - Total Tax Set - Total Tip Received - Total Weight - Updated At - User ID - Order Status URL ###### Company Contact Created Starts when a company contact is created. - Customer Admin Graphql Api ID - Title - Locale - Created At - Updated At - Admin Graphql Api ID - Company ###### Company Contact Deleted Starts when a company contact is deleted. - Customer Admin Graphql Api ID - Title - Locale - Created At - Updated At - Admin Graphql Api ID - Company ###### Company Contact Roles Assigned Starts when a company contact role is assigned. - Customer Admin Graphql Api ID - Title - Locale - Created At - Updated At - Admin Graphql Api ID - Company ###### Company Contact Roles Revoked Starts when a company contact role is revoked. - Customer Admin Graphql Api ID - Title - Locale - Created At - Updated At - Admin Graphql Api ID - Company ###### Company Contact Updated Starts when a company contact is updated. - Customer Admin Graphql Api ID - Title - Locale - Created At - Updated At - Admin Graphql Api ID - Company ###### Company Created Starts when a company is created. - Name - Note - External ID - Main Contact Admin Graphql Api ID - Created At - Updated At - Customer Since - Admin Graphql Api ID ###### Company Deleted Starts when a company is deleted. - Name - Note - External ID - Main Contact Admin Graphql Api ID - Created At - Updated At - Customer Since - Admin Graphql Api ID ###### Company Location Created Starts when a company location is created. - Name - External ID - Phone - Locale - Created At - Updated At - Note - Buyer Experience Configuration - Admin Graphql Api ID - Tax Exemptions - Company - Billing Address - Shipping Address - Tax Registration ###### Company Location Deleted Starts when a company location is deleted. - Name - External ID - Phone - Locale - Created At - Updated At - Note - Buyer Experience Configuration - Admin Graphql Api ID - Tax Exemptions - Company - Billing Address - Shipping Address - Tax Registration ###### Company Location Updated Starts when a company location is updated. - Name - External ID - Phone - Locale - Created At - Updated At - Note - Buyer Experience Configuration - Admin Graphql Api ID - Tax Exemptions - Company - Billing Address - Shipping Address - Tax Registration ###### Company Updated Starts when a company is updated. - Name - Note - External ID - Main Contact Admin Graphql Api ID - Created At - Updated At - Customer Since - Admin Graphql Api ID ###### Send SMS Text a message to a phone number. ###### Assign Role to Company Contact Assign a role to a company contact. - Contacts Count - Created At - Customer Since - Default Cursor - Default Role - External ID - Has Timeline Comment - ID - Lifetime Duration - Locations Count - Name - Note - Orders Count - Total Spent - Updated At ###### Assign Roles to Company Contact Assign roles to a company contact. - Contacts Count - Created At - Customer Since - Default Cursor - Default Role - External ID - Has Timeline Comment - ID - Lifetime Duration - Locations Count - Name - Note - Orders Count - Total Spent - Updated At ###### Assign Roles to Company Location Assign roles to a company location. - Contacts Count - Created At - Customer Since - Default Cursor - Default Role - External ID - Has Timeline Comment - ID - Lifetime Duration - Locations Count - Name - Note - Orders Count - Total Spent - Updated At ###### Create B2B Draft Order Create a B2B draft order. - Applied Discount - Billing Address - Custom Attributes - Email - Line Items - Note - Phone - Po Number - Presentment Currency Code - Reserve Inventory Until - Shipping Address - Shipping Line - Source Name - Tags - Tax Exempt - Use Customer Default Address - Visible To Customer ###### Create B2B Order Create a B2B order. - Billing Address - Buyer Accepts Marketing - Cancel Reason - Company - Currency - Customer - Discount Codes - Email - Fulfillments - Fulfillment Status - Inventory Behaviour - Line Items - Merchant Of Record App ID - Name - Note - Note Attributes - Number - Phone - Po Number - Presentment Currency - Processed At - Referring Site - Shipping Address - Shipping Lines - Source Name - Source Identifier - Source URL - Subtotal Price - Subtotal Price Set - Tags - Tax Lines - Taxes Included - Total Discounts - Total Discounts Set - Total Line Items Price - Total Line Items Price Set - Total Price Set - Total Shipping Price Set - Total Tax - Total Tax Set - Total Weight - User ID - Order Status URL ###### Create Company Create a company. Cannot attach an existing customer to a new company through this action. - Company - Company Contact - Company Location ###### Create Company Contact Create a company contact on an existing company. - Company ID - Email - First Name - Last Name - Locale - Phone - Title ###### Create Company Location Create a company location on an existing company. - Company ID - Billing Address - Billing Same As Shipping - Buyer Experience Configuration - External ID - Locale - Name - Note - Phone - Shipping Address - Tax Exemptions - Tax Registration ID ###### Delete Company Remove a company. - ID ###### Delete Company Contact Remove a company's contact. - ID ###### Delete Company Location Remove a company location. - ID ###### Get List of Companies Obtain a list of companies. This action will return 100 results by default. - Name - ID ###### Get List of Company Locations Obtain a list of company locations. This action will return 100 results by default. - Name - ID ###### Retrieve Company Grab all details about a company. - Count ###### Retrieve Company Contact Grab all details about company contact. - ID - Name ###### Retrieve Company Contact Role Grab all details about a company contact role. - ID - Name - Note ###### Retrieve Company Location Grab all details about a company's location. - Address 1 - Address 2 - City - Company Name - Country - Country Code - Created At - Formatted Address - Formatted Area - ID - Phone - Province - Recipient - Updated At - Zip ###### Retrieve Variant Grab all details about specific Shopify variants from an existing product. ###### Update Company Modify a company's information. - Company ID - Customer Since - External ID - Name - Note ###### Update Company Contact Modify the company's contact information. - Company Contact ID - Email - First Name - Last Name - Locale - Phone - Title ###### Update Company Location Modify a company location. - Company Location ID - Buyer Experience Configuration - External ID - Locale - Name - Note - Phone ## Integrate Shopify Plus with Twilio today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html) MESA AI assistant Describe your task... You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.