# Connect Shopify Plus to Thanks.io and automate your tasks

## Why integrate Shopify Plus with Thanks.io

The Shopify Plus to Thanks.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Automate complex B2B workflows across your entire stack

When a wholesale or B2B order comes in through Shopify Plus, MESA routes it through the right process — custom pricing, approval steps, fulfillment rules — and syncs the details to your connected tools. Your enterprise workflows run without manual coordination between systems.

### Manage multi-store operations from a single automation layer

When an event happens in one Shopify Plus store — an inventory change, a customer update, a fulfillment status — MESA propagates the right action across your other stores and connected platforms. Your expansion stores stay consistent without a separate ops process for each one.

### Keep your enterprise tech stack in sync with store activity

When orders, customers, and products change in Shopify Plus, MESA pushes the relevant data to your ERP, CRM, and warehouse tools in real time. Your enterprise systems stay current without scheduled exports or manual reconciliation.

### Send a handwritten postcard the moment an order is placed

When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand.

### Reach lapsed customers with direct mail when digital channels go quiet

When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox.

### Send direct mail at the loyalty milestones that matter most

When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list.

## Build any Shopify Plus and Thanks.io automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### B2B Order Created

Starts when a B2B order is created.

- App ID
- Billing Address
- Browser Ip
- Buyer Accepts Marketing
- Cancel Reason
- Cancelled At
- Client Details
- Closed At
- Company
- Confirmation Number
- Created At
- Currency
- Current Total Additional Fees Set
- Current Total Discounts
- Current Total Discounts Set
- Current Total Duties Set
- Current Total Price
- Current Price Set
- Current Subtotal Price
- Current Subtotal Price Set
- Current Total Tax
- Current Total Tax Set
- Customer
- Customer Locale
- Discount Applications
- Discount Codes
- Email
- Estimated Taxes
- Financial Status
- Fulfillments
- Fulfillment Status
- ID
- Inventory Behaviour
- Landing Site
- Line Items
- Merchant Of Record App ID
- Name
- Note
- Note Attributes
- Number
- Order Number
- Original Total Additional Fees Set
- Original Total Duties Set
- Payment Terms
- Payment Gateway Names
- Phone
- Po Number
- Presentment Currency
- Processed At
- Referring Site
- Refunds
- Shipping Address
- Shipping Lines
- Source Name
- Source Identifier
- Source URL
- Subtotal Price
- Subtotal Price Set
- Tags
- Tax Lines
- Taxes Included
- Test
- Total Discounts
- Total Discounts Set
- Total Line Items Price
- Total Line Items Price Set
- Total Outstanding
- Total Price
- Total Price Set
- Total Shipping Price Set
- Total Tax
- Total Tax Set
- Total Tip Received
- Total Weight
- Updated At
- User ID
- Order Status URL

###### B2B Order Updated

Starts when a B2B order is modified.

###### Company Contact Created

Starts when a company contact is created.

- Customer Admin Graphql Api ID
- Title
- Locale
- Created At
- Updated At
- Admin Graphql Api ID
- Company

###### Company Contact Deleted

Starts when a company contact is deleted.

- Customer Admin Graphql Api ID
- Title
- Locale
- Created At
- Updated At
- Admin Graphql Api ID
- Company

###### Company Contact Roles Assigned

Starts when a company contact role is assigned.

- Customer Admin Graphql Api ID
- Title
- Locale
- Created At
- Updated At
- Admin Graphql Api ID
- Company

###### Company Contact Roles Revoked

Starts when a company contact role is revoked.

- Customer Admin Graphql Api ID
- Title
- Locale
- Created At
- Updated At
- Admin Graphql Api ID
- Company

###### Company Contact Updated

Starts when a company contact is updated.

- Customer Admin Graphql Api ID
- Title
- Locale
- Created At
- Updated At
- Admin Graphql Api ID
- Company

###### Company Created

Starts when a company is created.

- Name
- Note
- External ID
- Main Contact Admin Graphql Api ID
- Created At
- Updated At
- Customer Since
- Admin Graphql Api ID

###### Company Deleted

Starts when a company is deleted.

- Name
- Note
- External ID
- Main Contact Admin Graphql Api ID
- Created At
- Updated At
- Customer Since
- Admin Graphql Api ID

###### Company Location Created

Starts when a company location is created.

- Name
- External ID
- Phone
- Locale
- Created At
- Updated At
- Note
- Buyer Experience Configuration
- Admin Graphql Api ID
- Tax Exemptions
- Company
- Billing Address
- Shipping Address
- Tax Registration

###### Company Location Deleted

Starts when a company location is deleted.

###### Company Location Updated

Starts when a company location is updated.

###### Company Updated

Starts when a company is updated.

- Name
- Note
- External ID
- Main Contact Admin Graphql Api ID
- Created At
- Updated At
- Customer Since
- Admin Graphql Api ID

###### Create Preview

Create a preview of a postcard, notecard, or letter.

- Message
- Handwriting Style
- Type

###### Create Recipient

Create a recipient.

- Mailing List
- Name
- Address
- Address 2
- City
- Province
- Postal Code
- Country
- Dob
- Custom1
- Custom2

###### Delete Recipient

Remove a recipient.

###### List Build Image

Obtain a list of image builder.

###### List Handwriting Style

Obtain a list of handwriting styles.

- Handwriting Style ID
- Name

###### List Image Template

Obtain a list of image templates.

- ID
- User ID
- Sub Account ID
- Type
- Name
- Image
- Canva ID
- Default
- Created At
- Updated At

###### List Letters

Obtain a list of letters.

- ID
- Lob ID
- Title
- Front Image URL
- Front Thumbnail URL
- Back Image URL
- Back Thumbnail URL
- Available
- Default
- Created At
- Updated At

###### List Mailing List

Obtain a list of mailing lists.

- ID
- User ID
- Sub Account ID
- Type
- Description
- File
- Field Map
- Shape Data
- Total Recipients
- Processed
- Created At
- Updated At
- Leads Data
- Deleted At

###### List Message Template

Obtain a list of message templates.

- ID
- User ID
- Sub Account ID
- Handwriting Style ID
- Name
- Content
- Default
- Created At
- Updated At
- Type

###### Order Stats

Obtain a summary of stats for orders.

- Delivered
- Processing
- Printed
- In Transit
- In Local Area
- Processed For Delivery
- Re Routed
- Returned To Sender
- Failed
- Total Cost
- Total Requests
- Total Sent

###### Retrieve Letter

Grab all details about the letter.

- ID
- Lob ID
- Title
- Front Image URL
- Front Thumbnail URL
- Back Image URL
- Back Image URL
- Available
- Default
- Created At
- Updated At

###### Retrieve Mailing List

Grab all details about a mailing list.

- Current Page
- Data
- First Page URL
- From
- Last Page
- Last Page URL
- Next Page URL
- Path
- Per Page
- Prev Page URL
- To
- Total

###### Retrieve Order

Grab all details about an order.

- Order
- Stats
- Errors
- Returned

###### Retrieve Recipient

Grab all details about the recipient.

- ID
- Mailing List ID
- Session ID
- Name
- Address
- Address 2
- City
- Province
- Postal Code
- Country
- Dob
- Custom1
- Custom2
- Deliverability
- Can Deliver
- Created At
- Updated At
- Mailing List

###### Send Letter

Mail a letter to a customer.

- Center
- Distance
- Address Count
- Cost

###### Send Notecard

Mail a notecard to a customer.

- Type
- Message
- Email Cc
- Method
- Style
- Front Image
- Transaction ID
- Total Estimated Recipients
- Authorization Total
- Leads Fee
- Envelope ID
- Sub Account ID
- Return Name
- Return Address
- Return Address 2
- Return City
- Return Province
- Return Postal Code
- Allow Share
- Session ID
- User ID
- Updated At
- Created At
- ID
- Display Status
- Display Trigger
- Handwriting Image
- Share URL

###### Send Postcard

Mail a postcard to a customer.

- Type
- Message
- Email Cc
- Method
- Style
- Front Image
- Transaction ID
- Total Estimated Recipients
- Authorization Total
- Leads Fee
- Size
- Sub Account ID
- Return Name
- Return Address
- Return Address 2
- Return City
- Return Province
- Return Postal Code
- User ID
- Updated At
- Created At
- ID
- Display Status
- Display Trigger
- Handwriting Image

###### Update Recipient

Modify a recipient.

- Name
- Address
- Address 2
- City
- Province
- Postal Code
- Country
- Dob
- Custom1
- Custom2

###### Assign Role to Company Contact

Assign a role to a company contact.

- Contacts Count
- Created At
- Customer Since
- Default Cursor
- Default Role
- External ID
- Has Timeline Comment
- ID
- Lifetime Duration
- Locations Count
- Name
- Note
- Orders Count
- Total Spent
- Updated At

###### Assign Roles to Company Contact

Assign roles to a company contact.

###### Assign Roles to Company Location

Assign roles to a company location.

###### Create B2B Draft Order

Create a B2B draft order.

- Applied Discount
- Billing Address
- Custom Attributes
- Email
- Line Items
- Note
- Phone
- Po Number
- Presentment Currency Code
- Reserve Inventory Until
- Shipping Address
- Shipping Line
- Source Name
- Tags
- Tax Exempt
- Use Customer Default Address
- Visible To Customer

###### Create B2B Order

Create a B2B order.

- Billing Address
- Buyer Accepts Marketing
- Cancel Reason
- Company
- Currency
- Customer
- Discount Codes
- Email
- Fulfillments
- Fulfillment Status
- Inventory Behaviour
- Line Items
- Merchant Of Record App ID
- Name
- Note
- Note Attributes
- Number
- Phone
- Po Number
- Presentment Currency
- Processed At
- Referring Site
- Shipping Address
- Shipping Lines
- Source Name
- Source Identifier
- Source URL
- Subtotal Price
- Subtotal Price Set
- Tags
- Tax Lines
- Taxes Included
- Total Discounts
- Total Discounts Set
- Total Line Items Price
- Total Line Items Price Set
- Total Price Set
- Total Shipping Price Set
- Total Tax
- Total Tax Set
- Total Weight
- User ID
- Order Status URL

###### Create Company

Create a company. Cannot attach an existing customer to a new company through this action.

- Company
- Company Contact
- Company Location

###### Create Company Contact

Create a company contact on an existing company.

- Company ID
- Email
- First Name
- Last Name
- Locale
- Phone
- Title

###### Create Company Location

Create a company location on an existing company.

- Company ID
- Billing Address
- Billing Same As Shipping
- Buyer Experience Configuration
- External ID
- Locale
- Name
- Note
- Phone
- Shipping Address
- Tax Exemptions
- Tax Registration ID

###### Delete Company

Remove a company.

- ID

###### Delete Company Contact

Remove a company's contact.

- ID

###### Delete Company Location

Remove a company location.

- ID

###### Get List of Companies

Obtain a list of companies. This action will return 100 results by default.

- Name
- ID

###### Get List of Company Locations

Obtain a list of company locations. This action will return 100 results by default.

- Name
- ID

###### Retrieve Company

Grab all details about a company.

- Count

###### Retrieve Company Contact

Grab all details about company contact.

- ID
- Name

###### Retrieve Company Contact Role

Grab all details about a company contact role.

- ID
- Name
- Note

###### Retrieve Company Location

Grab all details about a company's location.

- Address 1
- Address 2
- City
- Company Name
- Country
- Country Code
- Created At
- Formatted Address
- Formatted Area
- ID
- Phone
- Province
- Recipient
- Updated At
- Zip

###### Retrieve Variant

Grab all details about specific Shopify variants from an existing product.

###### Update Company

Modify a company's information.

- Company ID
- Customer Since
- External ID
- Name
- Note

###### Update Company Contact

Modify the company's contact information.

- Company Contact ID
- Email
- First Name
- Last Name
- Locale
- Phone
- Title

###### Update Company Location

Modify a company location.

- Company Location ID
- Buyer Experience Configuration
- External ID
- Locale
- Name
- Note
- Phone

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.