Connect Shopify Flow to Twilio and automate your tasks

MESA's Shopify Flow to Twilio integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

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★★★★★ 4.9 rating on Shopify App Store

Why integrate Shopify Flow with Twilio

The Shopify Flow to Twilio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Extend Flow automations into apps outside Shopify's ecosystem

When a Shopify Flow workflow reaches its limit — an action that requires a third-party app, an external system, or a more complex condition — MESA picks up where Flow leaves off. Your automations cover your entire stack, not just what Flow can reach natively.

Trigger MESA workflows from Shopify Flow events

When Flow completes an action — tagging a customer, updating an order, flagging a risk — MESA uses that signal to kick off the next step in a connected app. Your Flow automations and MESA workflows operate as a single, coordinated layer across your store.

Pass Shopify Flow data into your external tools automatically

When Flow processes an order, customer, or product event, MESA routes the relevant data to your CRM, email platform, or ops tools in real time. Your external systems stay current with what Flow is doing inside Shopify without a separate sync or manual export step.

Send SMS notifications from Shopify order and fulfillment events

When an order is placed, shipped, or delivered in Shopify, MESA triggers the right Twilio SMS with the relevant details already populated. Your customers get accurate, timely messages on the channel they actually check without anyone manually initiating them.

Alert your team via SMS when a Shopify event needs immediate attention

When a high-value order comes in, a fulfillment exception occurs, or a VIP customer shows a churn signal, MESA sends a Twilio SMS to the right person on your team. Critical events reach the right person instantly without relying on someone checking email or Slack.

Trigger Shopify workflows from inbound Twilio SMS responses

When a customer replies to a Twilio message — confirming an order, requesting a change, responding to a survey — MESA reads the response and kicks off the corresponding action in Shopify. Your SMS channel becomes a two-way workflow trigger, not just an outbound notification pipe.

Build any Shopify Flow and Twilio automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Respond to Flow Action

Starts when Shopify Flow responds to an action.

Shopify Flow Sent Customer

MESA received a customer from Shopify Flow.

• Address 1
• Address 2
• City
• Company
• Country
• Country Code
• Country Name
• Default
• First Name
• ID
• Last Name
• Name
• Phone
• Province
• Province Code
• Zip

Shopify Flow Sent Order

MESA received an order from Shopify Flow.

• App ID
• Billing Address
• Browser Ip
• Buyer Accepts Marketing
• Cancel Reason
• Cancelled At
• Client Details
• Closed At
• Company
• Confirmation Number
• Created At
• Currency
• Current Total Additional Fees Set
• Current Total Discounts
• Current Total Discounts Set
• Current Total Duties Set
• Current Total Price
• Current Total Price Set
• Current Subtotal Price
• Current Subtotal Price Set
• Current Total Tax
• Current Total Tax Set
• Customer
• Customer Locale
• Discount Applications
• Discount Codes
• Email
• Estimated Taxes
• Financial Status
• Fulfillments
• Fulfillment Status
• ID
• Inventory Behaviour
• Landing Site
• Line Items
• Merchant Of Record App ID
• Name
• Note
• Note Attributes
• Number
• Order Number
• Original Total Additional Fees Set
• Original Total Duties Set
• Payment Terms
• Payment Gateway Names
• Phone
• Po Number
• Presentment Currency
• Processed At
• Referring Site
• Refunds
• Shipping Address
• Shipping Lines
• Source Name
• Source Identifier
• Source URL
• Subtotal Price
• Subtotal Price Set
• Tags
• Tax Lines
• Taxes Included
• Test
• Total Discounts
• Total Discounts Set
• Total Line Items Price
• Total Line Items Price Set
• Total Outstanding
• Total Price
• Total Price Set
• Total Shipping Price Set
• Total Tax
• Total Tax Set
• Total Tip Received
• Total Weight
• Updated At
• User ID
• Order Status URL

Shopify Flow Sent Product

MESA received a product from Shopify Flow.

• Body HTML
• Created At
• Handle
• ID
• Images
• Options
• Product Type
• Published At
• Status
• Tags
• Template Suffix
• Title
• Updated At
• Variants
• Vendor

Send SMS

Text a message to a phone number.

Send Custom Data

Send an event action to a workflow in Shopify Flow.

• Message

Send Customer

Send a customer to Shopify Flow using its Shopify Customer ID.

• Message

Send Order

Send an order to Shopify Flow using its Shopify Order ID.

• Message

Send Product

Send a product to Shopify Flow using its Shopify Product ID.

• Message

Trigger a Flow Workflow

Send an event action to a workflow in Shopify Flow.

• Message

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Shopify Flow with Twilio today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

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