Connect ShipStation to Thanks.io and automate your tasks

Why integrate ShipStation with Thanks.io

The ShipStation to Thanks.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Push every Shopify order to ShipStation the moment it's placed

When an order comes in, MESA sends it to ShipStation with the right shipping method, carrier, and fulfillment rules already applied. Your team picks up a ready-to-ship order, not a configuration task.

Route orders to the right warehouse based on what's in the cart

When an order contains specific products, a wholesale flag, or a regional destination, MESA reads the details and sends it to the correct ShipStation fulfillment location. Every order reaches the right facility without manual sorting.

Update Shopify the moment ShipStation marks an order shipped

When ShipStation generates a tracking number and marks an order fulfilled, MESA writes the update back to Shopify and triggers any downstream actions — a Klaviyo notification, a customer tag, a loyalty point. Your post-purchase workflow starts the moment fulfillment does.

Send a handwritten postcard the moment an order is placed

When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand.

Reach lapsed customers with direct mail when digital channels go quiet

When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox.

Send direct mail at the loyalty milestones that matter most

When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list.

Build any ShipStation and Thanks.io automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Customer Created

Starts when a customer account is created.

• Customer ID
• Create Date
• Modify Date
• Name
• Company
• Street1
• Street2
• City
• State
• Postal Code
• Country Code
• Phone
• Email
• Address Verified
• Marketplace Usernames
• Tags

Customer Updated

Starts when a customer is updated.

Item Created

Starts when an item is created.

• Order ID
• Order Number
• Order Date
• Create Date
• Modify Date
• Payment Date
• Ship By Date
• Order Status
• Customer ID
• Customer Username
• Customer Email
• Bill To
• Ship To
• Items
• Order Total
• Amount Paid
• Tax Amount
• Shipping Amount
• Customer Notes
• Internal Notes
• Gift
• Gift Message
• Payment Method
• Requested Shipping Service
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Ship Date
• Hold Until Date
• Weight
• Dimensions
• Insurance Options
• International Options
• Advanced Options
• Tag Ids
• User ID
• Externally Fulfilled
• Externally Fulfilled By
• Label Messages

Order Created

Starts when a new order is created in any status other than Awaiting Payment.

Order Shipped

Starts when a fulfilled order is shipped.

• Shipment ID
• Order ID
• Order Key
• User ID
• Order Number
• Create Date
• Ship Date
• Shipment Cost
• Insurance Cost
• Tracking Number
• Is Return Label
• Batch Number
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Warehouse ID
• Voided
• Void Date
• Marketplace Notified
• Notify Error Message
• Ship To
• Weight
• Dimensions
• Insurance Options
• Advanced Options
• Shipment Items
• Label Data
• Form Data

Order's Items Shipped

Starts when an item in an order is shipped.

Product Created

Starts when a new product is created.

• Aliases
• Product ID
• Sku
• Name
• Price
• Default Cost
• Length
• Width
• Height
• Weight Oz
• Internal Notes
• Fulfillment Sku
• Create Date
• Modify Date
• Active
• Product Category
• Product Type
• Warehouse Location
• Default Carrier Code
• Default Service Code
• Default Package Code
• Default Intl Carrier Code
• Default Intl Service Code
• Default Intl Package Code
• Default Confirmation
• Default Intl Confirmation
• Customs Description
• Customs Value
• Customs Tariff No
• Customs Country Code
• No Customs
• Tags

Product Updated

Starts when a product is updated.

Shipment Created

Starts when a shipment is created for a recent order.

Create Preview

Create a preview of a postcard, notecard, or letter.

• Message
• Handwriting Style
• Type

Create Recipient

Create a recipient.

• Mailing List
• Name
• Address
• Address 2
• City
• Province
• Postal Code
• Country
• Dob
• Custom1
• Custom2

Delete Recipient

Remove a recipient.

List Build Image

Obtain a list of image builder.

List Handwriting Style

Obtain a list of handwriting styles.

• Handwriting Style ID
• Name

List Image Template

Obtain a list of image templates.

• ID
• User ID
• Sub Account ID
• Type
• Name
• Image
• Canva ID
• Default
• Created At
• Updated At

List Letters

Obtain a list of letters.

• ID
• Lob ID
• Title
• Front Image URL
• Front Thumbnail URL
• Back Image URL
• Back Thumbnail URL
• Available
• Default
• Created At
• Updated At

List Mailing List

Obtain a list of mailing lists.

• ID
• User ID
• Sub Account ID
• Type
• Description
• File
• Field Map
• Shape Data
• Total Recipients
• Processed
• Created At
• Updated At
• Leads Data
• Deleted At

List Message Template

Obtain a list of message templates.

• ID
• User ID
• Sub Account ID
• Handwriting Style ID
• Name
• Content
• Default
• Created At
• Updated At
• Type

Order Stats

Obtain a summary of stats for orders.

• Delivered
• Processing
• Printed
• In Transit
• In Local Area
• Processed For Delivery
• Re Routed
• Returned To Sender
• Failed
• Total Cost
• Total Requests
• Total Sent

Retrieve Letter

Grab all details about the letter.

• ID
• Lob ID
• Title
• Front Image URL
• Front Thumbnail URL
• Back Image URL
• Back Image URL
• Available
• Default
• Created At
• Updated At

Retrieve Mailing List

Grab all details about a mailing list.

• Current Page
• Data
• First Page URL
• From
• Last Page
• Last Page URL
• Next Page URL
• Path
• Per Page
• Prev Page URL
• To
• Total

Retrieve Order

Grab all details about an order.

• Order
• Stats
• Errors
• Returned

Retrieve Recipient

Grab all details about the recipient.

• ID
• Mailing List ID
• Session ID
• Name
• Address
• Address 2
• City
• Province
• Postal Code
• Country
• Dob
• Custom1
• Custom2
• Deliverability
• Can Deliver
• Created At
• Updated At
• Mailing List

Send Letter

Mail a letter to a customer.

• Center
• Distance
• Address Count
• Cost

Send Notecard

Mail a notecard to a customer.

• Type
• Message
• Email Cc
• Method
• Style
• Front Image
• Transaction ID
• Total Estimated Recipients
• Authorization Total
• Leads Fee
• Envelope ID
• Sub Account ID
• Return Name
• Return Address
• Return Address 2
• Return City
• Return Province
• Return Postal Code
• Allow Share
• Session ID
• User ID
• Updated At
• Created At
• ID
• Display Status
• Display Trigger
• Handwriting Image
• Share URL

Send Postcard

Mail a postcard to a customer.

• Type
• Message
• Email Cc
• Method
• Style
• Front Image
• Transaction ID
• Total Estimated Recipients
• Authorization Total
• Leads Fee
• Size
• Sub Account ID
• Return Name
• Return Address
• Return Address 2
• Return City
• Return Province
• Return Postal Code
• User ID
• Updated At
• Created At
• ID
• Display Status
• Display Trigger
• Handwriting Image

Update Recipient

Modify a recipient.

• Name
• Address
• Address 2
• City
• Province
• Postal Code
• Country
• Dob
• Custom1
• Custom2

Add Funds to Carrier Account

Increase the amount of funds to a carrier's account.

• Name
• Code
• Account Number
• Requires Funded Account
• Balance

Add Tag to Order

Attach a tag to an existing order.

• Success
• Message

Assign User to Order

Add a user to an existing order.

Create Label for Order

Create a shipping label for an order.

• Order ID
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Ship Date
• Weight
• Dimensions
• Insurance Options
• International Options
• Advanced Options
• Test Label

Create Label for Shipment

Create a shipping label for a shipment.

• Carrier Code
• Service Code
• Package Code
• Confirmation
• Ship Date
• Weight
• Dimensions
• Ship From
• Ship To
• Insurance Options
• International Options
• Advanced Options
• Test Label

Create Order

Create an order.

Create Ship From Location

Create a ship from location.

• Warehouse Name
• Origin Address
• Return Address
• Is Default

Deactivate Store

Deactivate a specific store.

• Success
• Message

Delete Order

Remove an order.

• Success
• Message

Delete Ship From Location

Delete a ship from location.

• Success
• Message

Get List of Carrier Packages

Obtain a list of packages by carrier code.

• Carrier Code
• Code
• Name
• Domestic
• International

Get List of Carrier Services

Obtain a list of services by carrier code.

• Carrier Code
• Code
• Name
• Domestic
• International

Get List of Customers

Obtain a list of existing customers.

Get List of Fulfillments

Obtain a list of fulfillments.

Get List of Marketplaces

Obtain a list of marketplaces that can be integrated with ShipStation.

• Name
• Marketplace ID
• Can Refresh
• Supports Custom Mappings
• Supports Custom Statuses
• Can Confirm Shipments

Get List of Orders

Obtain a list of existing orders.

• Order ID
• Order Number
• Order Key
• Order Date
• Create Date
• Modify Date
• Payment Date
• Ship By Date
• Order Status
• Customer ID
• Customer Username
• Customer Email
• Bill To
• Ship To
• Items
• Order Total
• Amount Paid
• Tax Amount
• Shipping Amount
• Customer Notes
• Internal Notes
• Gift
• Gift Message
• Payment Method
• Requested Shipping Service
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Ship Date
• Hold Until Date
• Weight
• Dimensions
• Insurance Options
• International Options
• Advanced Options
• Tag Ids
• User ID
• Externally Fulfilled
• Externally Fulfilled By
• Label Messages

Get List of Orders By Tag and Status

Lists all orders that match the specified status and tag.

Get List of Products

Obtain a list of products.

Get List of Ship From Locations

Obtain a list of ship from locations.

• Warehouse ID
• Warehouse Name
• Origin Address
• Return Address
• Create Date
• Is Default
• Seller Integration ID
• Ext Inventory Identity
• Register Fedex Meter

Get List of Users

Obtain a list of users.

• User ID
• User Name
• Name

Get Shipments

Obtain a list of shipments.

Get Shipping Rates

Obtain a list of shipping rates.

• Service Name
• Service Code
• Shipment Cost
• Other Cost

Get Stores

Obtain a list of installed stores on the ShipStation account.

• Store ID
• Store Name
• Marketplace ID
• Marketplace Name
• Account Name
• Email
• Integration URL
• Active
• Company Name
• Phone
• Public Email
• Website
• Refresh Date
• Last Refresh Attempt
• Create Date
• Modify Date
• Auto Refresh
• Status Mappings

Hold Order

Pause an order.

• Success
• Message

List Carriers

Obtain a list of shipping carriers.

• Name
• Code
• Account Number
• Requires Funded Account
• Balance
• Nickname
• Shipping Provider ID
• Primary

Mark Order as Shipped

Classify an order as shipped.

• Order ID
• Order Number

Reactivate Store

Reactivate a specific store.

• Success
• Message

Refresh Store

Initiate a store refresh.

Remove Tag on Order

Delete a tag from an existing order.

• Success
• Message

Restore Order from On Hold

Unpause an order that is currently on hold.

• Success
• Message

Retrieve Carrier

Grab all details about the carrier.

• Name
• Code
• Account Number
• Requires Funded Account
• Balance
• Nickname
• Shipping Provider ID
• Primary

Retrieve Customer

Grab all details about the customer.

Retrieve Order

Grab all details about the order.

Retrieve Product

Grab all details about the product.

Retrieve Ship From Location

Grab all details about the ship from location.

Retrieve Store

Grab all details about the store.

Retrieve Store Refresh Status

Grab all details about the refresh status of a given store.

Unsassign User from Order

Remove an user from an existing order.

• Success
• Message

Update Order

Modify an existing order.

• Order ID
• Order Number
• Order Key
• Order Date
• Create Date
• Modify Date
• Payment Date
• Ship By Date
• Order Status
• Customer ID
• Customer Username
• Customer Email
• Bill To
• Ship To
• Order Total
• Amount Paid
• Tax Amount
• Shipping Amount
• Customer Notes
• Internal Notes
• Gift
• Gift Message
• Payment Method
• Requested Shipping Service
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Ship Date
• Hold Until Date
• Weight
• Dimensions
• Insurance Options
• International Options
• Advanced Options
• Tag Ids
• User ID
• Externally Fulfilled
• Externally Fulfilled By
• Label Messages

Update Product

Update a product's details.

Update Ship From Location

Modify a ship from location's details.

Update Store

Modify a store's details.

Void Shipment Label

Cancel a shipment label.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate ShipStation with Thanks.io today.

Enjoy a 7-day free trial. Get your first workflow in minutes.