# Connect ShipStation to Slack and automate your tasks

## Why integrate ShipStation with Slack

The ShipStation to Slack integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Push every Shopify order to ShipStation the moment it's placed

When an order comes in, MESA sends it to ShipStation with the right shipping method, carrier, and fulfillment rules already applied. Your team picks up a ready-to-ship order, not a configuration task.

### Route orders to the right warehouse based on what's in the cart

When an order contains specific products, a wholesale flag, or a regional destination, MESA reads the details and sends it to the correct ShipStation fulfillment location. Every order reaches the right facility without manual sorting.

### Update Shopify the moment ShipStation marks an order shipped

When ShipStation generates a tracking number and marks an order fulfilled, MESA writes the update back to Shopify and triggers any downstream actions — a Klaviyo notification, a customer tag, a loyalty point. Your post-purchase workflow starts the moment fulfillment does.

### Alert your team the moment stock runs low

MESA watches inventory levels across your catalog and sends a Slack message the instant a threshold is hit. Your team can act before customers ever see a stockout.

### Keep your team in the loop on every order

When an order comes in with specific conditions — high value, wholesale, flagged address — MESA sends a Slack alert instantly. No one has to check dashboards to know what needs attention.

### Replace manual status updates with automatic ones

When a fulfillment status changes in Shopify, MESA posts the update to the right Slack channel. Your ops team always knows where orders stand without chasing tracking numbers.

## Build any ShipStation and Slack automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Channel Archived

Starts when a channel is archived.
- Type
- Channel
- User
- Is Moved
- Event Ts

###### Channel Created

Starts when a channel is created.
- ID
- Name
- Is Channel
- Is Group
- Is Im
- Is Mpim
- Is Private
- Created
- Is Archived
- Is General
- Unlinked
- Name Normalized
- Is Shared
- Is Org Shared
- Is Pending Ext Shared
- Pending Shared
- Context Team ID
- Updated
- Parent Conversation
- Creator
- Is Ext Shared
- Shared Team Ids
- Pending Connected Team Ids
- Is Member
- Last Read
- Topic
- Purpose
- Previous Names
- Priority
- Success

###### Channel Deleted

Starts when a channel is deleted.
- Type
- Channel
- Actor ID
- Event Ts

###### Channel Renamed

Starts when a channel is renamed.
- Type
- Channel

###### Private Channel Received Message

Starts when a message is sent in a private channel.
- Type
- User
- Text
- Ts

###### Public Channel Received Message

Starts when a message is sent in a public channel.
- Type
- User
- Text
- Ts

###### User Joined Channel

Starts when a user joins a channel.
- Subtype
- User
- Text
- Type
- Ts
- Channel
- Event Ts
- Channel Type

###### Customer Created

Starts when a customer account is created.
- Customer ID
- Create Date
- Modify Date
- Name
- Company
- Street1
- Street2
- City
- State
- Postal Code
- Country Code
- Phone
- Email
- Address Verified
- Marketplace Usernames
- Tags

###### Customer Updated

Starts when a customer is updated.
- Customer ID
- Create Date
- Modify Date
- Name
- Company
- Street1
- Street2
- City
- State
- Postal Code
- Country Code
- Phone
- Email
- Address Verified
- Marketplace Usernames
- Tags

###### Item Created

Starts when an item is created.
- Order ID
- Order Number
- Order Date
- Create Date
- Modify Date
- Payment Date
- Ship By Date
- Order Status
- Customer ID
- Customer Username
- Customer Email
- Bill To
- Ship To
- Items
- Order Total
- Amount Paid
- Tax Amount
- Shipping Amount
- Customer Notes
- Internal Notes
- Gift
- Gift Message
- Payment Method
- Requested Shipping Service
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Hold Until Date
- Weight
- Dimensions
- Insurance Options
- International Options
- Advanced Options
- Tag Ids
- User ID
- Externally Fulfilled
- Externally Fulfilled By
- Label Messages

###### Order Created

Starts when a new order is created in any status other than Awaiting Payment.
- Order ID
- Order Number
- Order Date
- Create Date
- Modify Date
- Payment Date
- Ship By Date
- Order Status
- Customer ID
- Customer Username
- Customer Email
- Bill To
- Ship To
- Items
- Order Total
- Amount Paid
- Tax Amount
- Shipping Amount
- Customer Notes
- Internal Notes
- Gift
- Gift Message
- Payment Method
- Requested Shipping Service
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Hold Until Date
- Weight
- Dimensions
- Insurance Options
- International Options
- Advanced Options
- Tag Ids
- User ID
- Externally Fulfilled
- Externally Fulfilled By
- Label Messages

###### Order Shipped

Starts when a fulfilled order is shipped.
- Shipment ID
- Order ID
- Order Key
- User ID
- Order Number
- Create Date
- Ship Date
- Shipment Cost
- Insurance Cost
- Tracking Number
- Is Return Label
- Batch Number
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Warehouse ID
- Voided
- Void Date
- Marketplace Notified
- Notify Error Message
- Ship To
- Weight
- Dimensions
- Insurance Options
- Advanced Options
- Shipment Items
- Label Data
- Form Data

###### Order's Items Shipped

Starts when an item in an order is shipped.
- Shipment ID
- Order ID
- Order Key
- User ID
- Order Number
- Create Date
- Ship Date
- Shipment Cost
- Insurance Cost
- Tracking Number
- Is Return Label
- Batch Number
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Warehouse ID
- Voided
- Void Date
- Marketplace Notified
- Notify Error Message
- Ship To
- Weight
- Dimensions
- Insurance Options
- Advanced Options
- Shipment Items
- Label Data
- Form Data

###### Product Created

Starts when a new product is created.
- Aliases
- Product ID
- Sku
- Name
- Price
- Default Cost
- Length
- Width
- Height
- Weight Oz
- Internal Notes
- Fulfillment Sku
- Create Date
- Modify Date
- Active
- Product Category
- Product Type
- Warehouse Location
- Default Carrier Code
- Default Service Code
- Default Package Code
- Default Intl Carrier Code
- Default Intl Service Code
- Default Intl Package Code
- Default Confirmation
- Default Intl Confirmation
- Customs Description
- Customs Value
- Customs Tariff No
- Customs Country Code
- No Customs
- Tags

###### Product Updated

Starts when a product is updated.
- Aliases
- Product ID
- Sku
- Name
- Price
- Default Cost
- Length
- Width
- Height
- Weight Oz
- Internal Notes
- Fulfillment Sku
- Create Date
- Modify Date
- Active
- Product Category
- Product Type
- Warehouse Location
- Default Carrier Code
- Default Service Code
- Default Package Code
- Default Intl Carrier Code
- Default Intl Service Code
- Default Intl Package Code
- Default Confirmation
- Default Intl Confirmation
- Customs Description
- Customs Value
- Customs Tariff No
- Customs Country Code
- No Customs
- Tags

###### Shipment Created

Starts when a shipment is created for a recent order.
- Shipment ID
- Order ID
- Order Key
- User ID
- Order Number
- Create Date
- Ship Date
- Shipment Cost
- Insurance Cost
- Tracking Number
- Is Return Label
- Batch Number
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Warehouse ID
- Voided
- Void Date
- Marketplace Notified
- Notify Error Message
- Ship To
- Weight
- Dimensions
- Insurance Options
- Advanced Options
- Shipment Items
- Label Data
- Form Data

###### Get List of Carrier Packages

Obtain a list of packages by carrier code.
- Carrier Code
- Code
- Name
- Domestic
- International

###### Get List of Carrier Services

Obtain a list of services by carrier code.
- Carrier Code
- Code
- Name
- Domestic
- International

###### Get List of Customers

Obtain a list of existing customers.
- Customer ID
- Create Date
- Modify Date
- Name
- Company
- Street1
- Street2
- City
- State
- Postal Code
- Country Code
- Phone
- Email
- Address Verified
- Marketplace Usernames
- Tags

###### Get List of Orders

Obtain a list of existing orders.
- Order ID
- Order Number
- Order Key
- Order Date
- Create Date
- Modify Date
- Payment Date
- Ship By Date
- Order Status
- Customer ID
- Customer Username
- Customer Email
- Bill To
- Ship To
- Items
- Order Total
- Amount Paid
- Tax Amount
- Shipping Amount
- Customer Notes
- Internal Notes
- Gift
- Gift Message
- Payment Method
- Requested Shipping Service
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Hold Until Date
- Weight
- Dimensions
- Insurance Options
- International Options
- Advanced Options
- Tag Ids
- User ID
- Externally Fulfilled
- Externally Fulfilled By
- Label Messages

###### Get List of Products

Obtain a list of products.
- Aliases
- Product ID
- Sku
- Name
- Price
- Default Cost
- Length
- Width
- Height
- Weight Oz
- Internal Notes
- Fulfillment Sku
- Create Date
- Modify Date
- Active
- Product Category
- Product Type
- Warehouse Location
- Default Carrier Code
- Default Service Code
- Default Package Code
- Default Intl Carrier Code
- Default Intl Service Code
- Default Intl Package Code
- Default Confirmation
- Default Intl Confirmation
- Customs Description
- Customs Value
- Customs Tariff No
- Customs Country Code
- No Customs
- Tags

###### Retrieve Order

Grab all details about the order.
- Order ID
- Order Number
- Order Key
- Order Date
- Create Date
- Modify Date
- Payment Date
- Ship By Date
- Order Status
- Customer ID
- Customer Username
- Customer Email
- Bill To
- Ship To
- Items
- Order Total
- Amount Paid
- Tax Amount
- Shipping Amount
- Customer Notes
- Internal Notes
- Gift
- Gift Message
- Payment Method
- Requested Shipping Service
- Carrier Code
- Service Code
- Package Code
- Confirmation
- Ship Date
- Hold Until Date
- Weight
- Dimensions
- Insurance Options
- International Options
- Advanced Options
- Tag Ids
- User ID
- Externally Fulfilled
- Externally Fulfilled By
- Label Messages

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate ShipStation with Slack today.

Enjoy a 7-day free trial. Get your first workflow in minutes.