# Connect Sendlane to Slack and automate your tasks

## Why integrate Sendlane with Slack

The Sendlane to Slack integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Keep Sendlane profiles current as customers shop in Shopify

When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Sendlane profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync.

### Trigger Sendlane automations from any Shopify event

When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Sendlane and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers.

### Suppress the right customers from campaigns at the right time

When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Sendlane status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand.

### Alert your team the moment stock runs low

MESA watches inventory levels across your catalog and sends a Slack message the instant a threshold is hit. Your team can act before customers ever see a stockout.

### Keep your team in the loop on every order

When an order comes in with specific conditions — high value, wholesale, flagged address — MESA sends a Slack alert instantly. No one has to check dashboards to know what needs attention.

### Replace manual status updates with automatic ones

When a fulfillment status changes in Shopify, MESA posts the update to the right Slack channel. Your ops team always knows where orders stand without chasing tracking numbers.

## Build any Sendlane and Slack automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Channel Archived

Starts when a channel is archived.
- Type
- Channel
- User
- Is Moved
- Event Ts

###### Channel Created

Starts when a channel is created.
- ID
- Name
- Is Channel
- Is Group
- Is Im
- Is Mpim
- Is Private
- Created
- Is Archived
- Is General
- Unlinked
- Name Normalized
- Is Shared
- Is Org Shared
- Is Pending Ext Shared
- Pending Shared
- Context Team ID
- Updated
- Parent Conversation
- Creator
- Is Ext Shared
- Shared Team Ids
- Pending Connected Team Ids
- Is Member
- Last Read
- Topic
- Purpose
- Previous Names
- Priority
- Success

###### Channel Deleted

Starts when a channel is deleted.
- Type
- Channel
- Actor ID
- Event Ts

###### Channel Renamed

Starts when a channel is renamed.
- Type
- Channel

###### Private Channel Received Message

Starts when a message is sent in a private channel.
- Type
- User
- Text
- Ts

###### Public Channel Received Message

Starts when a message is sent in a public channel.
- Type
- User
- Text
- Ts

###### User Joined Channel

Starts when a user joins a channel.
- Subtype
- User
- Text
- Type
- Ts
- Channel
- Event Ts

###### Add Emoji Reaction

Add an emoji reaction to a message.
- Success
- Data

###### Archive Channel

Archive a channel.
- Success
- Data

###### Create Channel

Create a channel.
- Name
- Is Private

###### Create Reminder

Create a reminder.
- Text
- Timestamp
- Team ID
- User

###### Delete Message

Remove a message.
- Channel
- Ts
- Success

###### Find User by Email

Find a user by an email address.
- ID
- Team ID
- Name
- Deleted
- Color
- Real Name
- Tz
- Tz Label
- Tz Offset
- Profile
- Is Admin
- Is Owner
- Is Primary Owner
- Is Restricted
- Is Ultra Restricted
- Is Bot
- Updated
- Is App User
- Has 2fa

###### Get List of Channel's Messages

Obtain a list of a channel's messages.
- Type
- User
- Text
- Ts
- Thread Ts
- Team
- Subtype
- Bot Link
- Bot ID

###### Get List of Channels

Obtain a list of channels.
- ID
- Name
- Is Channel
- Is Group
- Is Im
- Created
- Creator
- Is Archived
- Is General
- Unlinked
- Name Normalized
- Is Shared
- Is Ext Shared
- Is Org Shared
- Pending Shared
- Is Pending Ext Shared
- Is Member
- Is Private
- Is Mpim
- Updated
- Topic
- Purpose
- Previous Names
- Num Members

###### Get List of Members in Channel

Obtain a list of members in a channel.
- 0

###### Get List of Team's Users

Obtain a list of users in a team.
- ID
- Team ID
- Name
- Deleted
- Color
- Real Name
- Tz
- Tz Label
- Tz Offset
- Profile
- Is Admin
- Is Owner
- Is Primary Owner
- Is Restricted
- Is Ultra Restricted
- Is Bot
- Updated
- Is App User
- Has 2fa

###### Get List of Thread's Replies

Obtain a list of replies from a specific thread.
- Type
- User
- Text
- Ts
- Thread Ts
- Team
- Subtype
- Bot Link
- Bot ID

###### Invite User to Channel

Invite a user to a channel.
- ID
- Name
- Is Channel
- Is Group
- Is Im
- Created
- Creator
- Is Archived
- Is General
- Unlinked
- Name Normalized
- Is Read Only
- Is Shared
- Is Ext Shared
- Is Org Shared
- Pending Shared
- Is Pending Ext Shared
- Is Member
- Is Private
- Is Mpim
- Last Read
- Topic
- Purpose
- Previous Names

###### Kick User from Channel

Remove a user from a channel.
- Success
- Data

###### Send Message

Post a new message to a specific channel.
- Channel
- Ts
- Success

###### Set Conversation Topic

Set a topic for a conversation.
- ID
- Name
- Is Channel
- Is Group
- Is Im
- Is Mpim
- Is Private
- Created
- Is Archived
- Is General
- Unlinked
- Name Normalized
- Is Shared
- Is Frozen
- Is Org Shared
- Is Pending Ext Shared
- Pending Shared
- Parent Conversation
- Creator
- Is Ext Shared
- Shared Team Ids
- Pending Connected Team Ids
- Is Member
- Last Read
- Latest
- Unread Count
- Unread Count Display
- Topic
- Purpose
- Previous Names

###### Update Message

Modify a message.
- Channel
- Message
- Timestamp

###### Add Contact Custom Field

Add a custom field on a contact.
- ID
- Custom Field ID
- Name
- Value
- Created At

###### Add Contact Tag

Add a contact tag.

###### Add SMS Consent to Contact

Add SMS consent to a contact. This must be enabled in your account by contacting Sendlane support.

###### Create and Add Contact to List

Create and add a new contact to a list.
- Contacts

###### Create Custom Field

Create a custom field.
- ID
- Name
- Type
- Created At

###### Create Domain Suppression

Create a domain suppression.
- ID
- Domain

###### Create Email Suppression

Create an email suppression.
- Email
- List ID

###### Create List

Create a list.
- Name
- Description
- Sender ID

###### Create Sender

Create a sender.
- ID
- Address 1
- City
- Company
- Country
- From Email
- From Name
- Reply Email
- State Code
- Postal Code
- Is Default
- Created At
- Updated At
- Deleted At

###### Create Tag

Create a tag.
- ID
- Name
- Audience Count
- Created At

###### Delete Contact

Remove a contact from a list.
- Message

###### Delete Contact

Remove a contact.
- Message

###### Delete Contact's Back in Stock

Remove a back in stock from a contact.
- Message

###### Delete Contact's Tag

Remove a tag from a contact.
- Message

###### Delete Custom Field Contact

Remove a custom field from a contact.
- Message

###### Delete Domain Suppression

Remove domain suppression.
- Message

###### Delete List

Remove a list.
- Message

###### Delete Sender

Remove a sender.
- Message

###### Delete SMS Consent from Contact

Remove SMS consent from a contact.

###### Delete Tag

Remove a tag.
- Message

###### Get List of Back in Stock Contacts

Obtain a list of back in stock contacts.
- ID
- Email
- Phone
- Shop
- Platform
- Product ID
- Sku

###### Get List of Campaigns

Obtain a list of campaigns.
- ID
- Name
- Status
- Scheduled At
- Sent At
- Created At
- Updated At

###### Get List of Contact Subscriptions

Obtain a list of contact subscriptions.
- ID
- Subscriber ID
- List ID
- List Name
- Is Active
- Is Suppressed
- Added By
- Date Added

###### Get List of Contact's Custom Fields

Obtain a list of custom fields for a contact.
- ID
- Custom Field ID
- Name
- Value
- Created At

###### Get List of Contact's History

Obtain a list of a contact's history.
- Type
- Campaign ID
- Title
- List ID
- List Name
- Amount
- Currency
- Event ID
- Event Name
- Event Location
- Completed At
- Restock
- Processed At
- Event Date

###### Get List of Contact's Segments

Obtain a list of a contact's segments.
- ID
- Name
- List ID
- Match
- Last Count
- Processed At
- Created At
- Is In Progress

###### Get List of Contact's Subscriptions

Obtain a list of contact's subscriptions.
- ID
- Subscriber ID
- List ID
- List Name
- Is Active
- Is Suppressed
- Added By
- Date Added

###### Get List of Contact's Tags

Obtain a list of a contact's tags.

###### Get List of Contacts

Obtain a list of contacts from a contact list.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Get List of Contacts

Obtain a list of contacts.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Get List of Custom Fields

Obtain a list of custom fields.
- ID
- Name
- Type
- Created At

###### Get List of Domain Suppressions

Obtain a list of domain suppressions.
- ID
- Domain

###### Get List of Email Suppressions

Obtain a list of email suppressions.
- ID
- Email
- List ID

###### Get List of Segment's Contacts

Obtain a list of all the contacts that are in a given segment.
- ID
- Email
- First Name
- Last Name
- Phone

###### Get List of Segments

Obtain a list of segments.
- ID
- Name
- List ID
- Match
- Last Count
- Processed At
- Created At
- Is In Progress

###### Get List of Senders

Obtain a list of senders.
- ID
- Address 1
- City
- Company
- Country
- From Email
- From Name
- Reply Email
- State Code
- Postal Code
- Is Default
- Created At
- Updated At
- Deleted At

###### Get List of Tag's Contacts

Obtain a list of contacts associated with a particular tag.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Get List of Tags

Obtain a list of tags.
- ID
- Name
- Audience Count
- Created At

###### Get List of Unsubscribed Contacts

Obtain a list of unsubscribed contacts.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Get List of Unsubscribed Contacts from List

Obtain a list of unsubscribed contacts from a list.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Get Lists of Lists

Obtain a list of lists.
- ID
- Name
- Description
- Status
- Created
- Sender ID
- Flagged

###### Retrieve Campaign

Grab all details about a campaign.
- ID
- Name
- Status
- Scheduled At
- Sent At
- Created At
- Updated At

###### Retrieve Campaign Report

Grab all details about a campaign report.
- Campaign ID
- Sent
- Opens
- Clicks
- Unique Opens
- Unique Clicks
- Bounced
- Suppressed
- Unsubscribed
- Spam

###### Retrieve Contact

Grab all details about a contact.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Retrieve Contact's Back in Stock

Grab all details about a contact's back in stock.
- ID
- Email
- Phone
- Shop
- Platform
- Product ID
- Sku

###### Retrieve Contact's Custom Field

Grab all details about a contact's custom field.
- ID
- Custom Field ID
- Name
- Value
- Created At

###### Retrieve Contact's SMS Consent

Grab all details about a contact's SMS consent.

###### Retrieve Contact's Tag

Grab all details about a contact's tag.
- ID
- Name
- Audience Count
- Created At

###### Retrieve Custom Field

Grab all details about a custom field.
- ID
- Name
- Type
- Created At

###### Retrieve List

Grab all details about a list.
- ID
- Name
- Description
- Status
- Created
- Sender ID
- Flagged

###### Retrieve Segment

Grab all details about a segment.
- ID
- Name
- List ID
- Match
- Last Count
- Processed At
- Created At
- Is In Progress

###### Retrieve Sender

Grab all details about a sender.
- ID
- Address 1
- City
- Company
- Country
- From Email
- From Name
- Reply Email
- State Code
- Postal Code
- Is Default
- Created At
- Updated At
- Deleted At

###### Retrieve Tag

Grab all details about a tag.
- ID
- Name
- Audience Count
- Created At

###### Search Contact

Search for a contact.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Unsubscribe Contact

Unsubscribe a contact.
- Message

###### Update Custom Field

Modify a custom field.
- ID
- Name
- Type
- Created At

###### Update List

Modify a list.
- Name
- Description
- Sender ID

###### Update Sender

Modify a sender.
- ID
- Address 1
- City
- Company
- Country
- From Email
- From Name
- Reply Email
- State Code
- Postal Code
- Is Default
- Created At
- Updated At
- Deleted At

###### Update Tag

Modify a tag.
- ID
- Name
- Audience Count
- Created At

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Sendlane with Slack today.

Enjoy a 7-day free trial. Get your first workflow in minutes.