Rivo to Smile.io Integration | MESA
Connect Rivo to Smile.io and automate your tasks
Why integrate Rivo with Smile.io
The Rivo to Smile.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Keep loyalty status current across your marketing tools
When a customer earns or redeems points in Rivo, MESA updates their record in Klaviyo, Shopify, and connected platforms in real time. Your segments, flows, and CRM always reflect where each customer stands in your program without manual list updates.
Enroll customers in Rivo based on Shopify purchase behavior
When a customer hits a condition in Shopify — a first purchase, a spend threshold, a product category — MESA adds them to Rivo and sets the right starting tier. Your loyalty program grows with your customer base without anyone managing enrollments by hand.
Trigger loyalty rewards at the moments that drive retention
When a customer reaches a milestone — a repeat purchase, a referral, a VIP threshold — MESA triggers the right Rivo action and can notify them through your preferred channel. Your program responds to behavior in real time, not on a delayed sync cycle.
Keep loyalty data in sync with your marketing tools
When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.
Enroll customers in your loyalty program automatically
When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.
Trigger rewards at the moments that matter most
When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.
Build any Rivo and Smile.io automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Customer VIP Tier Updated
Starts when a customer VIP tier is modified.
- ID
- Vip Tier ID
- Started At
- Internal Note
- External Note
- Customer
- Vip Tier
Loyalty Points Earned
Starts when loyalty points are earned.
- ID
- Points Amount
- Applied At
- Internal Note
- External Note
- Event Type
- Source
- Customer
Points Redemption Created
Starts when points are redeemed.
- Applied At
- Code
- Customer
- Expires At
- ID
- Name
- Points Amount
- Referred Email
- Refunded At
- Reward
- Terms Of Service
- Reward ID
- Source
- Used At
Create Activity
Create an activity.
- Activity
Create Points Transaction
Add or remove points from a customer’s points balance by creating a points transaction.
Get List of Customers
Obtain a list of customers.
- ID
- First Name
- Last Name
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At
Retrieve Customer
Grab all details about a customer.
- ID
- First Name
- Last Name
- Date Of Birth
- Points Balance
- Referral URL
- Vip Tier ID
- State
- Created At
- Updated At
Add Points to Customer's Points Balance
Create a points event to adjust a customers points balance.
- Type
- ID
- Attributes
Create Points Redemption
Redeem a reward for points.
- Customer Identifier
- Reward ID
- Points Amount
Create Referral
Create a referral.
Get List of Customers
Obtain a list of customers.
- Type
- ID
- Attributes
Get List of Earning Rules
Obtain a list of earning rules.
- Type
- ID
- Attributes
Get List of Points Events
Obtain a list of points events.
- Type
- ID
- Attributes
Get List of Points Redemptions
Obtain a list of points redemptions.
- Type
- ID
- Attributes
Get List of Referrals
Obtain a list of referrals.
Get List of Rewards
Obtain a list of rewards.
- Type
- ID
- Attributes
Get List of VIP Tiers
Obtain a list of VIP tiers.
- Type
- ID
- Attributes
Retrieve Customer
Grab all details about a customer.
- Type
- ID
- Attributes
Retrieve VIP Tier
Grab all details about a VIP tier.
- Type
- ID
- Attributes
Update Customer
Modify a customer.
- Dob
Update Customer's VIP Tier
Update a customer's VIP tier.
- Vip Tier ID
- Internal Note
- Skip Email
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