Connect Rivo to Slack and automate your tasks

MESA's Rivo to Slack integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

Why integrate Rivo with Slack

The Rivo to Slack integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Keep loyalty status current across your marketing tools

When a customer earns or redeems points in Rivo, MESA updates their record in Klaviyo, Shopify, and connected platforms in real time. Your segments, flows, and CRM always reflect where each customer stands in your program without manual list updates.

Enroll customers in Rivo based on Shopify purchase behavior

When a customer hits a condition in Shopify — a first purchase, a spend threshold, a product category — MESA adds them to Rivo and sets the right starting tier. Your loyalty program grows with your customer base without anyone managing enrollments by hand.

Trigger loyalty rewards at the moments that drive retention

When a customer reaches a milestone — a repeat purchase, a referral, a VIP threshold — MESA triggers the right Rivo action and can notify them through your preferred channel. Your program responds to behavior in real time, not on a delayed sync cycle.

Alert your team the moment stock runs low

MESA watches inventory levels across your catalog and sends a Slack message the instant a threshold is hit. Your team can act before customers ever see a stockout.

Keep your team in the loop on every order

When an order comes in with specific conditions — high value, wholesale, flagged address — MESA sends a Slack alert instantly. No one has to check dashboards to know what needs attention.

Replace manual status updates with automatic ones

When a fulfillment status changes in Shopify, MESA posts the update to the right Slack channel. Your ops team always knows where orders stand without chasing tracking numbers.

Build any Rivo and Slack automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Channel Archived

Starts when a channel is archived.

• Type
• Channel
• User
• Is Moved
• Event Ts

Channel Created

Starts when a channel is created.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Is Mpim
• Is Private
• Created
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Shared
• Is Org Shared
• Is Pending Ext Shared
• Pending Shared
• Context Team ID
• Updated
• Parent Conversation
• Creator
• Is Ext Shared
• Shared Team Ids
• Pending Connected Team Ids
• Is Member
• Last Read
• Topic
• Purpose
• Previous Names
• Priority
• Success

Channel Deleted

Starts when a channel is deleted.

• Type
• Channel
• Actor ID
• Event Ts

Channel Renamed

Starts when a channel is renamed.

• Type
• Channel

Private Channel Received Message

Starts when a message is sent in a private channel.

• Type
• User
• Text
• Ts

Public Channel Received Message

Starts when a message is sent in a public channel.

• Type
• User
• Text
• Ts

User Joined Channel

Starts when a user joins a channel.

• Subtype
• User
• Text
• Type
• Ts
• Channel
• Event Ts
• Channel Type

Customer VIP Tier Updated

Starts when a customer VIP tier is modified.

• ID
• Vip Tier ID
• Started At
• Internal Note
• External Note
• Customer
• Vip Tier

Loyalty Points Earned

Starts when loyalty points are earned.

• ID
• Points Amount
• Applied At
• Internal Note
• External Note
• Event Type
• Source
• Customer

Points Redemption Created

Starts when points are redeemed.

• Applied At
• Code
• Customer
• Expires At
• ID
• Name
• Points Amount
• Referred Email
• Refunded At
• Reward
• Terms Of Service
• Reward ID
• Source
• Used At

Add Emoji Reaction

Add an emoji reaction to a message.

• Success
• Data

Archive Channel

Archive a channel.

• Success
• Data

Create Channel

Create a channel.

• Name
• Is Private

Create Reminder

Create a reminder.

• Text
• Timestamp
• Team ID
• User

Delete Message

Remove a message.

• Channel
• Ts
• Success

Find User by Email

Find a user by an email address.

• ID
• Team ID
• Name
• Deleted
• Color
• Real Name
• Tz
• Tz Label
• Tz Offset
• Profile
• Is Admin
• Is Owner
• Is Primary Owner
• Is Restricted
• Is Ultra Restricted
• Is Bot
• Updated
• Is App User
• Has 2fa

Get List of Channel's Messages

Obtain a list of a channel's messages.

• Type
• User
• Text
• Ts
• Thread Ts
• Team
• Subtype
• Bot Link
• Bot ID

Get List of Channels

Obtain a list of channels.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Created
• Creator
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Shared
• Is Ext Shared
• Is Org Shared
• Pending Shared
• Is Pending Ext Shared
• Is Member
• Is Private
• Is Mpim
• Updated
• Topic
• Purpose
• Previous Names
• Num Members

Get List of Members in Channel

Obtain a list of members in a channel.

• 0

Get List of Team's Users

Obtain a list of users in a team.

Get List of Thread's Replies

Obtain a list of replies from a specific thread.

• Type
• User
• Text
• Ts
• Thread Ts
• Team
• Subtype
• Bot Link
• Bot ID

Invite User to Channel

Invite a user to a channel.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Created
• Creator
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Read Only
• Is Shared
• Is Ext Shared
• Is Org Shared
• Pending Shared
• Is Pending Ext Shared
• Is Member
• Is Private
• Is Mpim
• Last Read
• Topic
• Purpose
• Previous Names

Kick User from Channel

Remove a user from a channel.

• Success
• Data

Send Message

Post a new message to a specific channel.

• Channel
• Ts
• Success

Set Conversation Topic

Set a topic for a conversation.

• ID
• Name
• Is Channel
• Is Group
• Is Im
• Is Mpim
• Is Private
• Created
• Is Archived
• Is General
• Unlinked
• Name Normalized
• Is Shared
• Is Frozen
• Is Org Shared
• Is Pending Ext Shared
• Pending Shared
• Parent Conversation
• Creator
• Is Ext Shared
• Shared Team Ids
• Pending Connected Team Ids
• Is Member
• Last Read
• Latest
• Unread Count
• Unread Count Display
• Topic
• Purpose
• Previous Names

Update Message

Modify a message.

• Channel
• Message
• Timestamp

Add Points to Customer's Points Balance

Create a points event to adjust a customer's points balance.

• Type
• ID
• Attributes

Create Points Redemption

Redeem a reward for points.

• Customer Identifier
• Reward ID
• Points Amount

Create Referral

Create a referral.

Get List of Customers

Obtain a list of customers.

• Type
• ID
• Attributes

Get List of Earning Rules

Obtain a list of earning rules.

• Type
• ID
• Attributes

Get List of Points Events

Obtain a list of points events.

• Type
• ID
• Attributes

Get List of Points Redemptions

Obtain a list of points redemptions.

• Type
• ID
• Attributes

Get List of Referrals

Obtain a list of referrals.

Get List of Rewards

Obtain a list of rewards.

• Type
• ID
• Attributes

Get List of VIP Tiers

Obtain a list of VIP tiers.

• Type
• ID
• Attributes

Retrieve Customer

Grab all details about a customer.

• Type
• ID
• Attributes

Retrieve VIP Tier

Grab all details about a VIP tier.

• Type
• ID
• Attributes

Update Customer

Modify a customer.

• Dob

Update Customer's VIP Tier

Update a customer's VIP tier.

• Vip Tier ID
• Internal Note
• Skip Email

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.