Connect Rivo to Shopify Flow and automate your tasks

Why integrate Rivo with Shopify Flow

The Rivo to Shopify Flow integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Keep loyalty status current across your marketing tools

When a customer earns or redeems points in Rivo, MESA updates their record in Klaviyo, Shopify, and connected platforms in real time. Your segments, flows, and CRM always reflect where each customer stands in your program without manual list updates.

Enroll customers in Rivo based on Shopify purchase behavior

When a customer hits a condition in Shopify — a first purchase, a spend threshold, a product category — MESA adds them to Rivo and sets the right starting tier. Your loyalty program grows with your customer base without anyone managing enrollments by hand.

Trigger loyalty rewards at the moments that drive retention

When a customer reaches a milestone — a repeat purchase, a referral, a VIP threshold — MESA triggers the right Rivo action and can notify them through your preferred channel. Your program responds to behavior in real time, not on a delayed sync cycle.

Extend Flow automations into apps outside Shopify's ecosystem

When a Shopify Flow workflow reaches its limit — an action that requires a third-party app, an external system, or a more complex condition — MESA picks up where Flow leaves off. Your automations cover your entire stack, not just what Flow can reach natively.

Trigger MESA workflows from Shopify Flow events

When Flow completes an action — tagging a customer, updating an order, flagging a risk — MESA uses that signal to kick off the next step in a connected app. Your Flow automations and MESA workflows operate as a single, coordinated layer across your store.

Pass Shopify Flow data into your external tools automatically

When Flow processes an order, customer, or product event, MESA routes the relevant data to your CRM, email platform, or ops tools in real time. Your external systems stay current with what Flow is doing inside Shopify without a separate sync or manual export step.

Build any Rivo and Shopify Flow automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Respond to Flow Action

Starts when Shopify Flow responds to an action.

Shopify Flow Sent Customer

MESA received a customer from Shopify Flow.

• Address 1
• Address 2
• City
• Company
• Country
• Country Code
• Country Name
• Default
• First Name
• ID
• Last Name
• Name
• Phone
• Province
• Province Code
• Zip

Shopify Flow Sent Order

MESA received an order from Shopify Flow.

• App ID
• Billing Address
• Browser Ip
• Buyer Accepts Marketing
• Cancel Reason
• Cancelled At
• Client Details
• Closed At
• Company
• Confirmation Number
• Created At
• Currency
• Current Total Additional Fees Set
• Current Total Discounts
• Current Total Discounts Set
• Current Total Duties Set
• Current Total Price
• Current Total Price Set
• Current Subtotal Price
• Current Subtotal Price Set
• Current Total Tax
• Current Total Tax Set
• Customer
• Customer Locale
• Discount Applications
• Discount Codes
• Email
• Estimated Taxes
• Financial Status
• Fulfillments
• Fulfillment Status
• ID
• Inventory Behaviour
• Landing Site
• Line Items
• Merchant Of Record App ID
• Name
• Note
• Note Attributes
• Number
• Order Number
• Original Total Additional Fees Set
• Original Total Duties Set
• Payment Terms
• Payment Gateway Names
• Phone
• Po Number
• Presentment Currency
• Processed At
• Referring Site
• Refunds
• Shipping Address
• Shipping Lines
• Source Name
• Source Identifier
• Source URL
• Subtotal Price
• Subtotal Price Set
• Tags
• Tax Lines
• Taxes Included
• Test
• Total Discounts
• Total Discounts Set
• Total Line Items Price
• Total Line Items Price Set
• Total Outstanding
• Total Price
• Total Price Set
• Total Shipping Price Set
• Total Tax
• Total Tax Set
• Total Tip Received
• Total Weight
• Updated At
• User ID
• Order Status URL

Shopify Flow Sent Product

MESA received a product from Shopify Flow.

• Body HTML
• Created At
• Handle
• ID
• Images
• Options
• Product Type
• Published At
• Status
• Tags
• Template Suffix
• Title
• Updated At
• Variants
• Vendor

Customer VIP Tier Updated

Starts when a customer VIP tier is modified.

• ID
• Vip Tier ID
• Started At
• Internal Note
• External Note
• Customer
• Vip Tier

Loyalty Points Earned

Starts when loyalty points are earned.

• ID
• Points Amount
• Applied At
• Internal Note
• External Note
• Event Type
• Source
• Customer

Points Redemption Created

Starts when points are redeemed.

• Applied At
• Code
• Customer
• Expires At
• ID
• Name
• Points Amount
• Referred Email
• Refunded At
• Reward
• Terms Of Service
• Reward ID
• Source
• Used At

Send Custom Data

Send an event action to a workflow in Shopify Flow.

• Message

Send Customer

Send a customer to Shopify Flow using its Shopify Customer ID.

• Message

Send Order

Send an order to Shopify Flow using its Shopify Order ID.

• Message

Send Product

Send a product to Shopify Flow using its Shopify Product ID.

• Message

Trigger a Flow Workflow

Send an event action to a workflow in Shopify Flow.

• Message

Add Points to Customer's Points Balance

Create a points event to adjust a customers points balance.

• Type
• ID
• Attributes

Create Points Redemption

Redeem a reward for points.

• Customer Identifier
• Reward ID
• Points Amount

Create Referral

Create a referral.

Get List of Customers

Obtain a list of customers.

• Type
• ID
• Attributes

Get List of Earning Rules

Obtain a list of earning rules.

• Type
• ID
• Attributes

Get List of Points Events

Obtain a list of points events.

• Type
• ID
• Attributes

Get List of Points Redemptions

Obtain a list of points redemptions.

• Type
• ID
• Attributes

Get List of Referrals

Obtain a list of referrals.

Get List of Rewards

Obtain a list of rewards.

• Type
• ID
• Attributes

Get List of VIP Tiers

Obtain a list of VIP tiers.

• Type
• ID
• Attributes

Retrieve Customer

Grab all details about a customer.

• Type
• ID
• Attributes

Retrieve VIP Tier

Grab all details about a VIP tier.

• Type
• ID
• Attributes

Update Customer

Modify a customer.

• Dob

Update Customer's VIP Tier

Update a customer's VIP tier.

• Vip Tier ID
• Internal Note
• Skip Email

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Rivo with Shopify Flow today.

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