Rivo to Sendlane Integration | MESA
Connect Rivo to Sendlane and automate your tasks
Why integrate Rivo with Sendlane
The Rivo to Sendlane integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Keep loyalty status current across your marketing tools
When a customer earns or redeems points in Rivo, MESA updates their record in Klaviyo, Shopify, and connected platforms in real time. Your segments, flows, and CRM always reflect where each customer stands in your program without manual list updates.
Enroll customers in Rivo based on Shopify purchase behavior
When a customer hits a condition in Shopify — a first purchase, a spend threshold, a product category — MESA adds them to Rivo and sets the right starting tier. Your loyalty program grows with your customer base without anyone managing enrollments by hand.
Trigger loyalty rewards at the moments that drive retention
When a customer reaches a milestone — a repeat purchase, a referral, a VIP threshold — MESA triggers the right Rivo action and can notify them through your preferred channel. Your program responds to behavior in real time, not on a delayed sync cycle.
Keep Sendlane profiles current as customers shop in Shopify
When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Sendlane profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync.
Trigger Sendlane automations from any Shopify event
When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Sendlane and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers.
Suppress the right customers from campaigns at the right time
When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Sendlane status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand.
Build any Rivo and Sendlane automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Customer VIP Tier Updated
Starts when a customer VIP tier is modified.
- ID
- Vip Tier ID
- Started At
- Internal Note
- External Note
- Customer
- Vip Tier
Loyalty Points Earned
Starts when loyalty points are earned.
- ID
- Points Amount
- Applied At
- Internal Note
- External Note
- Event Type
- Source
- Customer
Points Redemption Created
Starts when points are redeemed.
- Applied At
- Code
- Customer
- Expires At
- ID
- Name
- Points Amount
- Referred Email
- Refunded At
- Reward
- Terms Of Service
- Reward ID
- Source
- Used At
Add Contact Custom Field
Add a custom field on a contact.
- ID
- Custom Field ID
- Name
- Value
- Created At
Add Contact Tag
Add a contact tag.
Add SMS Consent to Contact
Add SMS consent to a contact. This must be enabled in your account by contacting Sendlane support.
Create and Add Contact to List
Create and add a new contact to a list.
- Contacts
Create Custom Field
Create a custom field.
- ID
- Name
- Type
- Created At
Create Domain Suppression
Create a domain suppression.
- ID
- Domain
Create Email Suppression
Create an email suppression.
- List ID
Create List
Create a list.
- Name
- Description
- Sender ID
Create Sender
Create a sender.
- ID
- Address 1
- City
- Company
- Country
- From Email
- From Name
- Reply Email
- State Code
- Postal Code
- Is Default
- Created At
- Updated At
- Deleted At
Create Tag
Create a tag.
- ID
- Name
- Audience Count
- Created At
Delete Contact
Remove a contact from a list.
- Message
Get List of Back in Stock Contacts
Obtain a list of back in stock contacts.
- ID
- Phone
- Shop
- Platform
- Product ID
- Sku
Get List of Campaigns
Obtain a list of campaigns.
- ID
- Name
- Status
- Scheduled At
- Sent At
- Created At
- Updated At
Get List of Contacts
Obtain a list of contacts from a contact list.
- ID
- Custom Fields
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags
Retrieve Campaign
Grab all details about a campaign.
- ID
- Name
- Status
- Scheduled At
- Sent At
- Created At
- Updated At
Retrieve Contact
Grab all details about a contact.
- ID
- Custom Fields
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags
Unsubscribe Contact
Unsubscribe a contact.
- Message
Update Custom Field
Modify a custom field.
- ID
- Name
- Type
- Created At
Update List
Modify a list.
- Name
- Description
- Sender ID
Update Tag
Modify a tag.
- ID
- Name
- Audience Count
- Created At
Update Customer
Modify a customer.
- Dob
Update Customer's VIP Tier
Update a customer's VIP tier.
- Vip Tier ID
- Internal Note
- Skip Email
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Rivo with Sendlane today.
Enjoy a 7-day free trial. Get your first workflow in minutes.