# Connect Relay to Wonderment and automate your tasks

## Why integrate Relay with Wonderment

The Relay to Wonderment integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Break sprawling automations into manageable pieces

Relay lets one workflow hand off to another, so each piece stays focused and easy to maintain. Update or reuse a single step without touching everything downstream.

### Catch workflow failures before they cost you an order

When a workflow errors, Relay routes the failure to another workflow that retries the task, alerts your team, or reroutes the order. Nothing silently drops.

### Let AI decide how to handle a broken workflow

Your AI assistant reviews the failed step, the data involved, and past outcomes, then chooses whether to retry, escalate, or reroute the task. No manual triage required.

### Trigger post-purchase flows the moment a shipment status changes

When Wonderment detects a delivery update — a shipment in transit, an exception, a delivered confirmation — MESA kicks off the right workflow in Shopify or Klaviyo. Your post-purchase experience runs on what's actually happening with each package, not on a fixed schedule.

### Keep Shopify customer records current with delivery outcomes

When Wonderment logs a delivery event — a successful delivery, a failed attempt, a return to sender — MESA updates the customer's Shopify record with the outcome. Your team and your connected tools always reflect where each order ended up without manual updates.

### Alert your team when shipments need immediate intervention

When Wonderment flags an exception — a stalled shipment, a carrier delay, a missing package — MESA notifies the right person through Slack or email before the customer contacts support. Your team resolves delivery problems while there's still time to act.

## Build any Relay and Wonderment automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Attempted to Deliver Shipment

Starts when a package can't be delivered and is held by the carrier for re-delivery.

- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking URL  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Carrier Picked Up Shipment

Starts when a shipment is first marked In Transit by the carrier.

###### Delivery Anticipated for Shipment

Starts when a shipment is expected to be delivered.

###### Label Canceled

Starts when a label has been canceled.

###### Shipment Confirmed

Starts when a shipment is confirmed.

###### Shipment Created

Starts when a shipment is created.

###### Shipment Experienced Delivery Error

Starts when a package delivery error occurs.

###### Shipment is Ready for Pickup

Starts when a shipment is ready for pickup.

###### Shipment Returned

Starts when a package has been sent back to the origin facility.

###### Shipment Stalled

Starts when a shipment is stalled.

###### Shipment's Status is Delivered

Starts when a shipment is delivered.

###### Shipment's Status is In Transit

Starts when a shipment is in transit.

###### Shipment's Status is Out for Delivery

Starts when the carrier confirms the package has been handed off for delivery.

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Relay with Wonderment today.

Enjoy a 7-day free trial. Get your first workflow in minutes.