# Connect Relay to Tracktor and automate your tasks

## Why integrate Relay with Tracktor

The Relay to Tracktor integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Break sprawling automations into manageable pieces

Relay lets one workflow hand off to another, so each piece stays focused and easy to maintain. Update or reuse a single step without touching everything downstream.

### Catch workflow failures before they cost you an order

When a workflow errors, Relay routes the failure to another workflow that retries the task, alerts your team, or reroutes the order. Nothing silently drops.

### Let AI decide how to handle a broken workflow

Your AI assistant reviews the failed step, the data involved, and past outcomes, then chooses whether to retry, escalate, or reroute the task. No manual triage required.

### Trigger post-shipment workflows the moment a Tracktor status changes

When Tracktor updates a shipment status — in transit, out for delivery, delivered — MESA kicks off the right next step in Shopify or a connected tool. Your post-purchase workflows run on what's actually happening with each package, not on a fixed schedule.

### Keep Shopify customer records current with delivery outcomes

When Tracktor logs a delivery event — a successful delivery, a failed attempt, an exception — MESA updates the customer's Shopify record with the outcome. Your team and connected tools always reflect where each order ended up without manual updates or dashboard monitoring.

### Trigger marketing flows from Tracktor delivery events

When Tracktor confirms a delivery, MESA sends the signal to Klaviyo or Omnisend and starts the right post-purchase sequence. Your review request, loyalty point, or re-engagement flow fires at the exact moment the customer has their product in hand.

## Build any Relay and Tracktor automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Fulfillment is Pre Transit

Starts when a fulfillment's status changes to Pre Transit.

- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Fulfillment Status is Delivered

Starts when a fulfillment's status changes to Delivered.

###### Fulfillment Status is In Transit

Starts when a fulfillment's status changes to In Transit.

###### Fulfillment Status is Out For Delivery

Starts when a fulfillment's status changes to Out For Delivery.

###### Fulfillment Status Updated

Starts when a fulfillment's status is updated with new information.

###### Retrieve Fulfillment

Grab all details about the order's fulfillment including tracking status updates.

###### Retrieve Order

Grab all details about the order including all fulfillment tracking status updates.

- Order ID
- Order Name
- Order Email
- Order Phone
- Tracking URL
- Fulfillments
- Customer First Name
- Customer Last Name
- Customer Full Name
- Total Price
- Line Item Count
- Days Since Ordered
- Automatic Carrier Updates
- Order Created At
- Order Source Name
- Exception Statuses
- Statuses

###### Update Order's Manual Status

Update an order's manual status with new information.

- Status
- Automatic Carrier Updates
- Force Updates

###### Trigger Workflow

Pass to Workflow - Hand off execution to another workflow by name.

- Task ID
- Error

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Relay with Tracktor today.

Enjoy a 7-day free trial. Get your first workflow in minutes.