# Connect Recharge to Zendesk and automate your tasks Describe to build Activity reports Fully supported MESA's Recharge to Zendesk integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store Start when... Personalize with built-in tools... Then, do this... Trusted by 1,000+ Shopify merchants ## Why integrate Recharge with Zendesk The Recharge to Zendesk integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. [Customer experience →](/content/solutions/customer-experience/index.html) ### Stay ahead of subscription churn When a payment fails or a subscription is paused, MESA triggers the right response automatically — a follow-up task, a tag update, a notification to your team. Retention actions happen before revenue slips away. [Data integration →](/content/solutions/data-integration/index.html) ### Keep subscriber records accurate across tools Every subscription change in Recharge — new, upgraded, cancelled, or paused — updates the matching record in your CRM, spreadsheet, or data warehouse. Your team always works from current data. [Order automation →](/content/solutions/order-automation/index.html) ### Alert your team to high-value subscriber events When a subscriber hits a milestone, upgrades their plan, or cancels after a long tenure, MESA sends a targeted alert to Slack or email. Your team can act while the moment still matters. [Customer experience →](/content/solutions/customer-experience/index.html) ### Create Zendesk tickets from Shopify order events automatically When an order is flagged — a failed fulfillment, a return request, a delayed shipment — MESA opens a ticket in Zendesk with the order details already attached. Your support team works the issue without hunting for context. [Data integration →](/content/solutions/data-integration/index.html) ### Keep Shopify customer data current when tickets are resolved When a Zendesk ticket is closed or a resolution is logged, MESA updates the customer's record in Shopify — tags, notes, fields. Your store reflects what your support team learned without anyone syncing it manually. [Order automation →](/content/solutions/order-automation/index.html) ### Route support tickets based on order and customer details When a ticket arrives in Zendesk, MESA reads the associated Shopify data — order value, customer tier, product type — and applies the right tags, priority, or assignee. Every ticket lands with the right team from the start. ## Build any Recharge and Zendesk automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Attachment Linked to Ticket Comment Starts when an attachment is linked to a ticket comment. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Attachment Redacted from Ticket Comment Starts when an attachment is permanently redacted from an existing comment on a ticket. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Comment Created Starts when a comment is created. ###### Comment Made Private Starts when a comment is made private. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Comment Redacted Starts when a comment is redacted. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Agent Assignment Changed Starts when a ticket is reassigned to another agent. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Brand Updated Starts when a brand associated with the ticket is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Created Starts when a ticket is created. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via ###### Ticket Custom Field Updated Starts when a ticket's custom field is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Custom Status Updated Starts when a ticket's custom status is updated. ###### Ticket Deleted Starts when a ticket is deleted. ###### Ticket Description Updated Starts when a ticket's description is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Email CCs Updated Starts when users are added or removed from a ticket. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket External ID Updated Starts when a ticket's external ID is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Followers Changed Starts when followers on a ticket are updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Form Updated Starts when a ticket's form is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Group Assignment Changed Starts when a ticket is reassigned to another group of agents. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event - Timestamp ###### Ticket Merged Starts when a ticket is merged. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Organization Updated Starts when a ticket's organization is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Priority Updated Starts when a ticket's priority is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket SLA Policy Updated Starts when a ticket's SLA policy is updated. ###### Ticket Status Updated Starts when a ticket's status is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Subject Updated Starts when a subject is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Updated Starts when a ticket is updated. ###### Address Created Starts when an address is created. ###### Address Updated Starts when an address is modified. ###### Charge Created Starts when a charge is created. ###### Charge Deleted Starts when a charge is removed. ###### Charge Failed Starts when a charge failed. ###### Charge Max Retries Reached Starts when a charge reached its' maxed retry. ###### Charge Paid Starts when a charge is processed. ###### Charge Refunded Starts when a charge is refunded. ###### Charge Uncaptured Starts when a charge is uncaptured. ###### Charge Upcoming Starts when a charge is due soon. ###### Charge Updated Starts when a charge is modified. ###### Checkout Processed Starts when a checkout is processed. ###### Customer Activated Starts when a customer account is enabled. ###### Customer Created Starts when a customer is created. ###### Customer Deactivated Starts when a customer account is terminated. ###### Customer Deleted Starts when a customer is removed. ###### Customer Payment Method Updated Starts when a customer's payment method is modified. ###### Customer Updated Starts when a customer account is modified. ###### One-time Product Created Starts when an one time product is created. ###### One-time Product Deleted Starts when an one time product is removed. ###### One-time Product Updated Starts when an one time product is modified. ###### Order Cancelled Starts when an order is cancelled. ###### Order Created Starts when an order is created. ###### Order Deleted Starts when an order is removed. ###### Order Payment Captured Starts when an order's payment is captured. ###### Order Processed Starts when an order is processed. ###### Order Success Starts when an order is a success. ###### Order Upcoming Starts when an order is upcoming. ###### Order Updated Starts when an order is modified. ###### Product Created Starts when a product is created. ###### Product Deleted Starts when a product is removed. ###### Product Updated Starts when a product is modified. ###### Subscription Activated Starts when a subscription is enabled. ###### Subscription Cancelled Starts when a subscription is cancelled. ###### Subscription Created Starts when a subscription is created. ###### Subscription Deleted Starts when a subscription is removed. ###### Subscription Skipped Starts when a subscription is skipped. ###### Subscription Swapped Starts when a subscription is swapped. ###### Subscription Unskipped Starts when a subscription is unskipped. ###### Subscription Updated Starts when a subscription is modified. ###### Add Tag to Ticket Add a tag to a ticket. - 0 ###### Count Search Results Get a number of items matching the search query. - Count ###### Create Group Create a group. ###### Create Organization Create an organization. - Organization ###### Create Ticket Create a ticket. - Ticket ###### Create Ticket Comment Add a comment to a ticket. - Ticket ###### Create User Create a user. - User ###### Delete Group Remove a group. ###### Delete Organization Remove an organization. ###### Delete Ticket Remove a ticket. ###### Get List of Comments Obtain a list of comments. - Attachments - Audit ID - Author ID - Body - Created At - HTML Body - ID - Metadata - Plain Body - Public - Type - Uploads - Via ###### Get List of Groups Obtain a list of groups. - Created At - Default - Deleted - Description - ID - Is Public - Name - Updated At - URL ###### Get List of Organizations Obtain a list of organizations. - Count - Next Page - Organizations - Previous Page ###### Get List of Tickets Obtain a list of existing tickets. - Allow Attachments - Allow Channelback - Assignee Email - Assignee ID - Attribute Value Ids - Brand ID - Collaborator Ids - Collaborators - Comment - Created At - Custom Fields - Custom Status ID - Description - Due At - Email Cc Ids - Email Ccs - Encoded ID - External ID - Follower Ids - Followers - Followup Ids - From Messaging Channel - Generated Timestamp - Group ID - Has Incidents - ID - Is Public - Macro ID - Macro Ids - Metadata - Organization ID - Priority - Problem ID - Raw Subject - Recipient - Requester - Requester ID - Safe Update - Satisfaction Rating - Sharing Agreement Ids - Status - Subject - Submitter ID - Tags - Ticket Form ID - Type - Updated At - Updated Stamp - URL - Via - Via Followup Source ID - Via ID - Voice Comment ###### Get List of Users Obtain a list of users. - Active - Alias - Chat Only - Created At - Custom Role ID - Default Group ID - Details - Email - External ID - Iana Time Zone - ID - Last Login At - Locale - Locale ID - Moderator - Name - Notes - Only Private Comments - Organization ID - Phone - Photo - Remote Photo URL - Restricted Agent - Role - Role Type - Shared - Shared Agent - Shared Phone Number - Signature - Suspended - Tags - Ticket Restriction - Time Zone - Two Factor Auth Enabled - Updated At - URL - User Fields - Verified ###### Remove Tags from Ticket Remove tags from a ticket. - 0 ###### Retrieve Group Grab all details about a group. - Created At - Default - Deleted - Description - ID - Is Public - Name - Updated At - URL ###### Retrieve Organization Grab all details about an organization. - Created At - Details - Domain Names - External ID - Group ID - ID - Name - Notes - Organization Fields - Shared Comments - Shared Tickets - Tags - Updated At - URL ###### Retrieve Ticket Grab all details about a ticket. - Allow Attachments - Allow Channelback - Assignee ID - Brand ID - Collaborator Ids - Collaborators - Created At - Custom Fields - Custom Status ID - Description - Due At - Email Cc Ids - Encoded ID - External ID - Follower Ids - Followup Ids - From Messaging Channel - Generated Timestamp - Group ID - Has Incidents - ID - Is Public - Macro Ids - Organization ID - Priority - Problem ID - Raw Subject - Recipient - Requester ID - Satisfaction Rating - Sharing Agreement Ids - Status - Subject - Submitter ID - Tags - Ticket Form ID - Type - Updated At - URL - Via - Via Followup Source ID ###### Retrieve User Grab all details about a user. - Active - Alias - Chat Only - Created At - Custom Role ID - Default Group ID - Details - Email - External ID - Iana Time Zone - ID - Last Login At - Locale - Locale ID - Moderator - Name - Notes - Only Private Comments - Organization ID - Phone - Photo - Remote Photo URL - Restricted Agent - Role - Role Type - Shared - Shared Agent - Shared Phone Number - Signature - Suspended - Tags - Ticket Restriction - Time Zone - Two Factor Auth Enabled - Updated At - URL - User Fields - Verified ###### Search Search for specific results. - Count - Facets - Next Page - Previous Page - Results ###### Update Group Modify a group's details. ###### Update Organization Modify an organization's details. ###### Update Ticket Modify a ticket's details. - Ticket ###### Update User Modify a user's details. - User ###### Upload Files Upload a file. ###### Activate Subscription Enable a subscription. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Apply Discount to Charge Apply a discount to a charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Cancel Subscription Cancel a subscription. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Capture a Charge Capture funds of a previously authorized charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Change Subscription's Address Adjust a subscription's address. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Change Subscription's Next Charge Date Adjust a subscription's next charge date. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Clone Order Duplicate an order. - ID - Address ID - Billing Address - Charge - Client Details - Created At - Currency - Customer - Discounts - External Cart Token - External Order ID - External Order Number - Is Prepaid - Line Items - Note - Order Attributes - Processed At - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Taxable - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Updated At - Type ###### Create Address Create a new address. - Address 1 - Address 2 - City - Company - Country - Created At - Country Code - Customer ID - Discount ID - First Name - Last Name - Order Attributes - Phone - Presentment Currency - Shipping Lines Override - Updated At - Zip - Province - Order Note ###### Create Charge Create a new charge. - Payment Processor - Payment Token - Payment Type ###### Create Charge Metafield Create a charge metafield. - Metafield ###### Create Checkout Create a new checkout. - Analytics Data - Applied Discounts - Billing Address - Email - External Checkout ID - External Checkout Source - Line Items - Note - Order Attributes - Shipping Address ###### Create Customer Create a customer. - First Name - Last Name - Email - External Customer ID ###### Create Customer Metafield Create a customer metafield. - Metafield ###### Create Customer Notification Send a notification to a customer. - Type - Template Type - Template Vars ###### Create Discount Create a discount. - Applies To - Channel Settings - Code - Status - Usage Limits - Value - Value Type - Ends At - External Discount ID - Prerequisite Subtotal Min - Starts At ###### Create One-time Create an one-time. - Address ID - Add To Next Charge - External Product ID - External Variant ID - Price - Next Charge Scheduled At - Product Title - Properties - Quantity - Sku ###### Create One-time Address Create an one-time address. - Address ID - Next Charge Scheduled At - Price - Product Title - Properties - Quantity - External Variant ID - Add To Next Charge - Sku ###### Create Order Metafield Create an order metafield. - Metafield ###### Create Subscription Create a subscription. - Address ID - Charge Interval Frequency - Next Charge Scheduled At - Order Interval Frequency - Order Interval Unit - Properties - External Variant ID - Quantity - Order Day Of Week - Order Day Of Month - Status - External Product ID - Product Title - Price - Expire After Specific Number Of Charges ###### Create Subscription Metafield Create a subscription metafield. - Metafield ###### Delete Address Remove an address. ###### Delete Customer Remove a customer. ###### Delete Discount Remove a discount. ###### Delete Metafield Remove a metafield. ###### Delete One-time Remove a one-time. ###### Delete Order Remove an order. ###### Delete Subscription Remove a subscription. ###### Filter by Order Count of Subscription Check that the order's count in the duration of the customer's subscription is equal to or is included in the number(s) that you set for. ###### Get List of Addresses Obtain a list of all addresses. This action will return 50 results by default, with a maximum of 250. - ID - Address 1 - Address 2 - City - Company - Country Code - Created At - Customer ID - Discounts - First Name - Last Name - Order Note - Payment Method ID - Phone - Presentment Currency - Province - Shipping Lines Conserved - Shipping Lines Override - Updated At - Zip ###### Get List of Charges Obtain a list of charges. This action will return 50 results by default, with a maximum of 250. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Get List of Customer Delivery Schedules Obtain a list of delivery schedules for a specific customer. This action will return 50 results by default, with a maximum of 250. - Customer - Deliveries ###### Get List of Customers Obtain a list of customers. This action will return 50 results by default, with a maximum of 250. - ID - Analytics Data - Created At - Email - External Customer ID - First Charge Processed At - First Name - Has Card Error In Dunning - Has Valid Payment Method - Hash - Last Name - Subscriptions Active Count - Subscriptions Total Count - Updated At ###### Get List of Discounts Obtain a list of all discounts. This action will return 50 results by default, with a maximum of 250. - Applies To - Channel Settings - Code - Created At - External Discount ID - Ends At - External Discount Source - ID - Prerequisite Subtotal Min - Starts At - Status - Updated At - Usage Limits - Value - Value Type ###### Get List of Metafields Obtain a list of all metafields. This action will return 50 results by default, with a maximum of 250. - ID - Created At - Description - Key - Namespace - Owner ID - Owner Resource - Updated At - Value - Value Type ###### Get List of One-times Obtain a list of one-times. This action will return 50 results by default, with a maximum of 250. - ID - Address ID - Customer ID - Created At - External Product ID - External Variant ID - Next Charge Scheduled At - Price - Product Title - Properties - Quantity - Sku - Sku Override - Updated At - Variant Title ###### Get List of Orders Obtain a list of orders. This action will return 50 results by default, with a maximum of 250. - ID - Address ID - Billing Address - Charge - Client Details - Created At - Currency - Customer - Discounts - External Cart Token - External Order ID - External Order Number - Is Prepaid - Line Items - Note - Order Attributes - Processed At - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Taxable - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Updated At - Type ###### Get List of Payment Methods Obtain a list of payment methods. - ID - Customer ID - Created At - Default - Payment Details - Payment Type - Processor Customer Token - Processor Name - Processor Payment Method Token - Status - Status Reason - Updated At ###### Get List of Subscriptions Obtain a list of subscriptions. This action will return 50 results by default, with a maximum of 250. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Orders Count Receive a total number of orders placed by the customer's email address. - Count ###### Process a Charge Process a charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Refund a Charge Issue a refund for a charge. ###### Remove Discount from Charge Take off a discount from a charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Retrieve Address Grab all details about the address. - ID - Address 1 - Address 2 - City - Company - Country Code - Created At - Customer ID - Discounts - First Name - Last Name - Order Note - Payment Method ID - Phone - Presentment Currency - Province - Shipping Lines Conserved - Shipping Lines Override - Updated At - Zip ###### Retrieve Charge Grab all details about a charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Retrieve Checkout Grab all details about the checkout. - Charge ID - Applied Discounts - Billing Address - Completed At - Created At - Currency - Email - External Checkout ID - External Checkout Source - External Customer ID - External Transaction ID - Line Items - Note - Notification Preferences - Order Attributes - Payment Processor - Requires Shipping - Shipping Address - Subtotal Price - Tax Lines - Taxable - Taxes Included - Token - Total Price - Analytics Data - Total Tax - Updated At ###### Retrieve Checkout Shipping Rates Get a list with details about checkout shipping rates. - Checkout - Code - Delivery Range - Description - Handle - Name - Phone Required - Price - Title ###### Retrieve Customer Grab all details about the customer. - ID - Analytics Data - Created At - Email - External Customer ID - First Charge Processed At - First Name - Has Card Error In Dunning - Has Valid Payment Method - Hash - Last Name - Subscriptions Active Count - Subscriptions Total Count - Updated At ###### Retrieve Discount Grab all details about the discount. - Ids - Purchase Item Type - Resource ###### Retrieve Metafield Grab all details about the metafield. - ID - Created At - Description - Key - Namespace - Owner ID - Owner Resource - Updated At - Value - Value Type ###### Retrieve One-time Grab all details about the one time. - ID - Address ID - Customer ID - Created At - External Product ID - External Variant ID - Next Charge Scheduled At - Price - Product Title - Properties - Quantity - Sku - Sku Override - Updated At - Variant Title ###### Retrieve Order Grab all details about the order. - ID - Address ID - Billing Address - Charge - Client Details - Created At - Currency - Customer - Discounts - External Cart Token - External Order ID - External Order Number - Is Prepaid - Line Items - Note - Order Attributes - Processed At - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Taxable - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Updated At - Type ###### Retrieve Order's Count of Subscription Grab an order's count in the duration of the customer's subscription. - Count ###### Retrieve Payment Method Grab all details about a payment method. - ID - Customer ID - Created At - Default - Payment Details - Payment Type - Processor Customer Token - Processor Name - Processor Payment Method Token - Status - Status Reason - Updated At ###### Retrieve Subscription Grab all details about the subscription. - ID - Address ID - Customer ID - Analytics Data - Cancellation Reason - Cancellation Reason Comments - Cancelled At - Charge Interval Frequency - Created At - Expire After Specific Number Of Charges - External Product ID - External Variant ID - Has Queued Charges - Is Prepaid - Is Skippable - Is Swappable - Max Retries Reached - Next Charge Scheduled At - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Properties - Price - Product Title - Quantity - Sku - Sku Override - Status - Updated At - Variant Title ###### Skip a Charge Not process the charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Unskip a Charge Process a previously skipped charge. - ID - Address ID - Analytics Data - Billing Address - Client Details - Customer - Discounts - Error - Error Type - External Order ID - External Transaction ID - Has Uncommitted Changes - Line Items - Note - Order Attributes - Payment Processor - Scheduled At - Shipping Address - Shipping Lines - Status - Subtotal Price - Tags - Tax Lines - Total Discounts - Total Line Items Price - Total Price - Total Refunds - Total Tax - Total Weight Grams - Type - Updated At - Created At - Currency ###### Update Address Modify an address. - Address 1 - Address 2 - City - Company - Country Code - Discounts - First Name - Last Name - Order Note - Payment Method ID - Phone - Province - Zip ###### Update Checkout Modify a checkout's details. - Analytics Data - Applied Discounts - Billing Address - Email - External Checkout ID - External Checkout Source - Line Items - Note - Order Attributes - Shipping Address ###### Update Customer Modify a customer's details. - First Name - Last Name - Email - External Customer ID ###### Update Discount Modify a discount's details. - Applies To - Channel Settings - Code - Created At - External Discount ID - Ends At - External Discount Source - ID - Prerequisite Subtotal Min - Starts At - Status - Usage Limits - Value - Value Type ###### Update Metafield Modify a metafield's details. ###### Update One-time Modify an one-time's details. - Address ID - External Variant ID - Next Charge Scheduled At - Price - Product Title - Properties - Quantity - Sku - Variant Title ###### Update Order Modify an order's details. - Billing Address - Customer - Line Items - Scheduled At - Shipping Address - Status ###### Update Subscription Modify a subscription's details. - Commit Update - Charge Interval Frequency - Expire After Specific Number Of Charges - External Variant ID - Order Day Of Month - Order Day Of Week - Order Interval Frequency - Order Interval Unit - Price - Product Title - Properties - Quantity - Sku - Sku Override - Variant Title - Presentment Currency [View all](/content/apps/recharge/integrate/zendesk#/index.html) Not just software—partnership ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Recharge with Zendesk today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html) MESA AI assistant +× Describe your task... You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.