Recall to Thanks.io Integration | MESA
Connect Recall to Thanks.io and automate your tasks
Why integrate Recall with Thanks.io
The Recall to Thanks.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Turn meeting transcripts into Shopify customer and order actions
When Recall.ai captures a sales or account call, MESA reads the transcript and updates the relevant Shopify customer record — notes, tags, lifecycle stage. What was said in the meeting becomes part of your customer data without anyone transcribing it manually.
Create follow-up tasks from sales calls automatically
When a Recall.ai meeting ends, MESA extracts the commitments and next steps and creates tasks in ClickUp, Airtable, or Google Docs. Your team acts on what was agreed without relying on someone to write it up after the call.
Alert your team when a call surfaces an urgent customer signal
When a Recall.ai transcript contains a churn signal, a complaint, or an upsell opportunity, MESA notifies the right person through Slack or email. Your team responds to what matters while the conversation is still fresh.
Send a handwritten postcard the moment an order is placed
When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand.
Reach lapsed customers with direct mail when digital channels go quiet
When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox.
Send direct mail at the loyalty milestones that matter most
When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list.
Build any Recall and Thanks.io automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Transcript Created
- Transcript ID
- Status
- Recording ID
- Created At
- Formatted Transcript
- Raw Transcript Data
- Download URL
Create Preview
- Message
- Handwriting Style
- Type
Create Recipient
- Mailing List
- Name
- Address
- Address 2
- City
- Province
- Postal Code
- Country
- Dob
- Custom1
- Custom2
Delete Recipient
List Build Image
List Handwriting Style
- Handwriting Style ID
- Name
List Image Template
- ID
- User ID
- Sub Account ID
- Type
- Name
- Image
- Canva ID
- Default
- Created At
- Updated At
List Letters
- ID
- Lob ID
- Title
- Front Image URL
- Front Thumbnail URL
- Back Image URL
- Back Thumbnail URL
- Available
- Default
- Created At
- Updated At
List Mailing List
- ID
- User ID
- Sub Account ID
- Type
- Description
- File
- Field Map
- Shape Data
- Total Recipients
- Processed
- Created At
- Updated At
- Leads Data
- Deleted At
List Message Template
- ID
- User ID
- Sub Account ID
- Handwriting Style ID
- Name
- Content
- Default
- Created At
- Updated At
- Type
Order Stats
- Delivered
- Processing
- Printed
- In Transit
- In Local Area
- Processed For Delivery
- Re Routed
- Returned To Sender
- Failed
- Total Cost
- Total Requests
- Total Sent
Retrieve Letter
- ID
- Lob ID
- Title
- Front Image URL
- Front Thumbnail URL
- Back Image URL
- Back Thumbnail URL
- Available
- Default
- Created At
- Updated At
Retrieve Mailing List
- Current Page
- Data
- First Page URL
- From
- Last Page
- Last Page URL
- Next Page URL
- Path
- Per Page
- Prev Page URL
- To
- Total
Retrieve Order
- Order
- Stats
- Errors
- Returned
Retrieve Recipient
- ID
- Mailing List ID
- Session ID
- Name
- Address
- Address 2
- City
- Province
- Postal Code
- Country
- Dob
- Custom1
- Custom2
- Deliverability
- Can Deliver
- Created At
- Updated At
- Mailing List
Send Letter
- Center
- Distance
- Address Count
- Cost
Send Notecard
- Type
- Message
- Email Cc
- Method
- Style
- Front Image
- Transaction ID
- Total Estimated Recipients
- Authorization Total
- Leads Fee
- Envelope ID
- Sub Account ID
- Return Name
- Return Address
- Return Address 2
- Return City
- Return Province
- Return Postal Code
- Allow Share
- Session ID
- User ID
- Updated At
- Created At
- ID
- Display Status
- Display Trigger
- Handwriting Image
- Share URL
Send Postcard
- Type
- Message
- Email Cc
- Method
- Style
- Front Image
- Transaction ID
- Total Estimated Recipients
- Authorization Total
- Leads Fee
- Size
- Sub Account ID
- Return Name
- Return Address
- Return Address 2
- Return City
- Return Province
- Return Postal Code
- User ID
- Updated At
- Created At
- ID
- Display Status
- Display Trigger
- Handwriting Image
Update Recipient
- Name
- Address
- Address 2
- City
- Province
- Postal Code
- Country
- Dob
- Custom1
- Custom2
Create Bot
- Meeting URL
- Bot Name
- Join Time
Get List of Bots
- ID
- Meeting URL
- Bot Name
- Join At
- Recording Config
- Status Changes
- Recordings
- Automatic Leave
- Calendar Meetings
- Metadata
Get List of Transcripts
- Transcript ID
- Status
- Recording ID
- Created At
- Download URL
Retrieve Bot
- ID
- Meeting URL
- Bot Name
- Join At
- Recording Config
- Status Changes
- Recordings
- Automatic Leave
- Calendar Meetings
- Metadata
Retrieve Transcript
- Transcript ID
- Status
- Recording ID
- Created At
- Formatted Transcript
- Raw Transcript Data
- Download URL
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.