Connect Recall to SMS and automate your tasks

Why integrate Recall with SMS

The Recall to SMS integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Turn meeting transcripts into Shopify customer and order actions

When Recall.ai captures a sales or account call, MESA reads the transcript and updates the relevant Shopify customer record — notes, tags, lifecycle stage. What was said in the meeting becomes part of your customer data without anyone transcribing it manually.

Create follow-up tasks from sales calls automatically

When a Recall.ai meeting ends, MESA extracts the commitments and next steps and creates tasks in ClickUp, Airtable, or Google Docs. Your team acts on what was agreed without relying on someone to write it up after the call.

Alert your team when a call surfaces an urgent customer signal

When a Recall.ai transcript contains a churn signal, a complaint, or an upsell opportunity, MESA notifies the right person through Slack or email. Your team responds to what matters while the conversation is still fresh.

Notify customers the moment their order ships

When a fulfillment event fires in Shopify, MESA sends a text with the tracking number and carrier info. Customers get the update before they even think to check their email.

Alert staff when an order needs attention

When a high-value order is flagged, a payment fails, or a return is requested, MESA texts the right team member. Issues get eyes on them in seconds, not hours.

Send delivery confirmations straight to customers

When Package Tracking registers a successful delivery, MESA fires a confirmation text. Customers know their package arrived — and your support queue shrinks.

Build any Recall and SMS automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Transcript Created

Starts when a transcript is created.

• Transcript ID
• Status
• Recording ID
• Created At
• Formatted Transcript
• Raw Transcript Data
• Download URL

Send Message

Send an SMS.

Create Bot

Create a bot.

• Meeting URL
• Bot Name
• Join Time

Get List of Bots

Obtain a list of bots.

• ID
• Meeting URL
• Bot Name
• Join At
• Recording Config
• Status Changes
• Recordings
• Automatic Leave
• Calendar Meetings
• Metadata

Get List of Transcripts

Obtain a list of transcripts.

• Transcript ID
• Status
• Recording ID
• Created At
• Download URL

Retrieve Bot

Grab all details about a bot.

• ID
• Meeting URL
• Bot Name
• Join At
• Recording Config
• Status Changes
• Recordings
• Automatic Leave
• Calendar Meetings
• Metadata

Retrieve Transcript

Grab all details about a transcript.

• Transcript ID
• Status
• Recording ID
• Created At
• Formatted Transcript
• Raw Transcript Data
• Download URL

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Recall with SMS today.

Enjoy a 7-day free trial. Get your first workflow in minutes.