Recall to Slack Integration | MESA
Connect Recall to Slack and automate your tasks
Activity reports
MESA's Recall to Slack integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.
★★★★★ 4.9 rating on Shopify App Store
Start your first automated workflow
Use pre-made workflow templates to get started quickly.
Transcribe Meeting and Send the Notes to Slack
Why integrate Recall with Slack
The Recall to Slack integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Turn meeting transcripts into Shopify customer and order actions
When Recall.ai captures a sales or account call, MESA reads the transcript and updates the relevant Shopify customer record — notes, tags, lifecycle stage. What was said in the meeting becomes part of your customer data without anyone transcribing it manually.
Create follow-up tasks from sales calls automatically
When a Recall.ai meeting ends, MESA extracts the commitments and next steps and creates tasks in ClickUp, Airtable, or Google Docs. Your team acts on what was agreed without relying on someone to write it up after the call.
Alert your team when a call surfaces an urgent customer signal
When a Recall.ai transcript contains a churn signal, a complaint, or an upsell opportunity, MESA notifies the right person through Slack or email. Your team responds to what matters while the conversation is still fresh.
Alert your team the moment stock runs low
MESA watches inventory levels across your catalog and sends a Slack message the instant a threshold is hit. Your team can act before customers ever see a stockout.
Keep your team in the loop on every order
When an order comes in with specific conditions — high value, wholesale, flagged address — MESA sends a Slack alert instantly. No one has to check dashboards to know what needs attention.
Replace manual status updates with automatic ones
When a fulfillment status changes in Shopify, MESA posts the update to the right Slack channel. Your ops team always knows where orders stand without chasing tracking numbers.
Build any Recall and Slack automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Channel Archived
Starts when a channel is archived.
- Type
- Channel
- User
- Is Moved
- Event Ts
Channel Created
Starts when a channel is created.
- ID
- Name
- Is Channel
- Is Group
- Is Im
- Is Mpim
- Is Private
- Created
- Is Archived
- Is General
- Unlinked
- Name Normalized
- Is Shared
- Is Org Shared
- Is Pending Ext Shared
- Pending Shared
- Context Team ID
- Updated
- Parent Conversation
- Creator
- Is Ext Shared
- Shared Team Ids
- Pending Connected Team Ids
- Is Member
- Last Read
- Topic
- Purpose
- Previous Names
- Priority
- Success
Channel Deleted
Starts when a channel is deleted.
- Type
- Channel
- Actor ID
- Event Ts
Channel Renamed
Starts when a channel is renamed.
- Type
- Channel
Private Channel Received Message
Starts when a message is sent in a private channel.
- Type
- User
- Text
- Ts
Public Channel Received Message
Starts when a message is sent in a public channel.
- Type
- User
- Text
- Ts
User Joined Channel
Starts when a user joins a channel.
- Subtype
- User
- Text
- Type
- Ts
- Channel
- Event Ts
- Channel Type
Transcript Created
Starts when a transcript is created.
- Transcript ID
- Status
- Recording ID
- Created At
- Formatted Transcript
- Raw Transcript Data
- Download URL
Add Emoji Reaction
Add an emoji reaction to a message.
- Success
- Data
Archive Channel
Archive a channel.
- Success
- Data
Create Channel
Create a channel.
- Name
- Is Private
Create Reminder
Create a reminder.
- Text
- Timestamp
- Team ID
- User
Delete Message
Remove a message.
- Channel
- Ts
- Success
Find User by Email
Find a user by an email address.
- ID
- Team ID
- Name
- Deleted
- Color
- Real Name
- Tz
- Tz Label
- Tz Offset
- Profile
- Is Admin
- Is Owner
- Is Primary Owner
- Is Restricted
- Is Ultra Restricted
- Is Bot
- Updated
- Is App User
- Has 2fa
Get List of Channel's Messages
Obtain a list of a channel's messages.
- Type
- User
- Text
- Ts
- Thread Ts
- Team
- Subtype
- Bot Link
- Bot ID
Get List of Channels
Obtain a list of channels.
- ID
- Name
- Is Channel
- Is Group
- Is Im
- Created
- Creator
- Is Archived
- Is General
- Unlinked
- Name Normalized
- Is Shared
- Is Ext Shared
- Is Org Shared
- Pending Shared
- Is Pending Ext Shared
- Is Member
- Is Private
- Is Mpim
- Updated
- Topic
- Purpose
- Previous Names
- Num Members
Get List of Members in Channel
Obtain a list of members in a channel.
- 0
Get List of Team's Users
Obtain a list of users in a team.
- ID
- Team ID
- Name
- Deleted
- Color
- Real Name
- Tz
- Tz Label
- Tz Offset
- Profile
- Is Admin
- Is Owner
- Is Primary Owner
- Is Restricted
- Is Ultra Restricted
- Is Bot
- Updated
- Is App User
- Has 2fa
Get List of Thread's Replies
Obtain a list of replies from a specific thread.
- Type
- User
- Text
- Ts
- Thread Ts
- Team
- Subtype
- Bot Link
- Bot ID
Invite User to Channel
Invite a user to a channel.
- ID
- Name
- Is Channel
- Is Group
- Is Im
- Created
- Creator
- Is Archived
- Is General
- Unlinked
- Name Normalized
- Is Read Only
- Is Shared
- Is Ext Shared
- Is Org Shared
- Pending Shared
- Is Pending Ext Shared
- Is Member
- Is Private
- Is Mpim
- Last Read
- Topic
- Purpose
- Previous Names
Kick User from Channel
Remove a user from a channel.
- Success
- Data
Send Message
Post a new message to a specific channel.
- Channel
- Ts
- Success
Set Conversation Topic
Set a topic for a conversation.
- ID
- Name
- Is Channel
- Is Group
- Is Im
- Is Mpim
- Is Private
- Created
- Is Archived
- Is General
- Unlinked
- Name Normalized
- Is Shared
- Is Frozen
- Is Org Shared
- Is Pending Ext Shared
- Pending Shared
- Parent Conversation
- Creator
- Is Ext Shared
- Shared Team Ids
- Pending Connected Team Ids
- Is Member
- Last Read
- Latest
- Unread Count
- Unread Count Display
- Topic
- Purpose
- Previous Names
Update Message
Modify a message.
- Channel
- Message
- Timestamp
Create Bot
Create a bot.
- Meeting URL
- Bot Name
- Join Time
Get List of Bots
Obtain a list of bots.
- ID
- Meeting URL
- Bot Name
- Join At
- Recording Config
- Status Changes
- Recordings
- Automatic Leave
- Calendar Meetings
- Metadata
Get List of Transcripts
Obtain a list of transcripts.
- Transcript ID
- Status
- Recording ID
- Created At
- Download URL
Retrieve Bot
Grab all details about a bot.
- ID
- Meeting URL
- Bot Name
- Join At
- Recording Config
- Status Changes
- Recordings
- Automatic Leave
- Calendar Meetings
- Metadata
Retrieve Transcript
Grab all details about a transcript.
- Transcript ID
- Status
- Recording ID
- Created At
- Formatted Transcript
- Raw Transcript Data
- Download URL
Expert support included
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Recall with Slack today.
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