Connect Recall to ShipStation and automate your tasks

Why integrate Recall with ShipStation

The Recall to ShipStation integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Turn meeting transcripts into Shopify customer and order actions

When Recall.ai captures a sales or account call, MESA reads the transcript and updates the relevant Shopify customer record — notes, tags, lifecycle stage. What was said in the meeting becomes part of your customer data without anyone transcribing it manually.

Create follow-up tasks from sales calls automatically

When a Recall.ai meeting ends, MESA extracts the commitments and next steps and creates tasks in ClickUp, Airtable, or Google Docs. Your team acts on what was agreed without relying on someone to write it up after the call.

Alert your team when a call surfaces an urgent customer signal

When a Recall.ai transcript contains a churn signal, a complaint, or an upsell opportunity, MESA notifies the right person through Slack or email. Your team responds to what matters while the conversation is still fresh.

Push every Shopify order to ShipStation the moment it's placed

When an order comes in, MESA sends it to ShipStation with the right shipping method, carrier, and fulfillment rules already applied. Your team picks up a ready-to-ship order, not a configuration task.

Route orders to the right warehouse based on what's in the cart

When an order contains specific products, a wholesale flag, or a regional destination, MESA reads the details and sends it to the correct ShipStation fulfillment location. Every order reaches the right facility without manual sorting.

Update Shopify the moment ShipStation marks an order shipped

When ShipStation generates a tracking number and marks an order fulfilled, MESA writes the update back to Shopify and triggers any downstream actions — a Klaviyo notification, a customer tag, a loyalty point. Your post-purchase workflow starts the moment fulfillment does.

Build any Recall and ShipStation automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Customer Created

Starts when a customer account is created.

• Customer ID
• Create Date
• Modify Date
• Name
• Company
• Street1
• Street2
• City
• State
• Postal Code
• Country Code
• Phone
• Email
• Address Verified
• Marketplace Usernames
• Tags

Customer Updated

Starts when a customer is updated.

Item Created

Starts when an item is created.

• Order ID
• Order Number
• Order Date
• Create Date
• Modify Date
• Payment Date
• Ship By Date
• Order Status
• Customer ID
• Customer Username
• Customer Email
• Bill To
• Ship To
• Items
• Order Total
• Amount Paid
• Tax Amount
• Shipping Amount
• Customer Notes
• Internal Notes
• Gift
• Gift Message
• Payment Method
• Requested Shipping Service
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Ship Date
• Hold Until Date
• Weight
• Dimensions
• Insurance Options
• International Options
• Advanced Options
• Tag Ids
• User ID
• Externally Fulfilled
• Externally Fulfilled By
• Label Messages

Order Created

Starts when a new order is created in any status other than Awaiting Payment.

Order Shipped

Starts when a fulfilled order is shipped.

• Shipment ID
• Order ID
• Order Key
• User ID
• Order Number
• Create Date
• Ship Date
• Shipment Cost
• Insurance Cost
• Tracking Number
• Is Return Label
• Batch Number
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Warehouse ID
• Voided
• Void Date
• Marketplace Notified
• Notify Error Message
• Ship To
• Weight
• Dimensions
• Insurance Options
• Advanced Options
• Shipment Items
• Label Data
• Form Data

Order's Items Shipped

Starts when an item in an order is shipped.

Product Created

Starts when a new product is created.

• Aliases
• Product ID
• Sku
• Name
• Price
• Default Cost
• Length
• Width
• Height
• Weight Oz
• Internal Notes
• Fulfillment Sku
• Create Date
• Modify Date
• Active
• Product Category
• Product Type
• Warehouse Location
• Default Carrier Code
• Default Service Code
• Default Package Code
• Default Intl Carrier Code
• Default Intl Service Code
• Default Intl Package Code
• Default Confirmation
• Default Intl Confirmation
• Customs Description
• Customs Value
• Customs Tariff No
• Customs Country Code
• No Customs
• Tags

Product Updated

Starts when a product is updated.

Shipment Created

Starts when a shipment is created for a recent order.

Transcript Created

Starts when a transcript is created.

• Transcript ID
• Status
• Recording ID
• Created At
• Formatted Transcript
• Raw Transcript Data
• Download URL

Add Funds to Carrier Account

Increase the amount of funds to a carrier's account.

• Name
• Code
• Account Number
• Requires Funded Account
• Balance

Add Tag to Order

Attach a tag to an existing order.

• Success
• Message

Assign User to Order

Add a user to an existing order.

Create Label for Order

Create a shipping label for an order.

• Order ID
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Ship Date
• Weight
• Dimensions
• Insurance Options
• International Options
• Advanced Options
• Test Label

Create Label for Shipment

Create a shipping label for a shipment.

• Carrier Code
• Service Code
• Package Code
• Confirmation
• Ship Date
• Weight
• Dimensions
• Ship From
• Ship To
• Insurance Options
• International Options
• Advanced Options
• Test Label

Create Order

Create an order.

Create Ship From Location

Create a ship from location.

• Warehouse Name
• Origin Address
• Return Address
• Is Default

Deactivate Store

Deactivate a specific store.

• Success
• Message

Delete Order

Remove an order.

• Success
• Message

Delete Ship From Location

Delete a ship from location.

• Success
• Message

Get List of Carrier Packages

Obtain a list of packages by carrier code.

• Carrier Code
• Code
• Name
• Domestic
• International

Get List of Carrier Services

Obtain a list of services by carrier code.

• Carrier Code
• Code
• Name
• Domestic
• International

Get List of Customers

Obtain a list of existing customers.

Get List of Orders

Obtain a list of existing orders.

• Order ID
• Order Number
• Order Key
• Order Date
• Create Date
• Modify Date
• Payment Date
• Ship By Date
• Order Status
• Customer ID
• Customer Username
• Customer Email
• Bill To
• Ship To
• Items
• Order Total
• Amount Paid
• Tax Amount
• Shipping Amount
• Customer Notes
• Internal Notes
• Gift
• Gift Message
• Payment Method
• Requested Shipping Service
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Ship Date
• Hold Until Date
• Weight
• Dimensions
• Insurance Options
• International Options
• Advanced Options
• Tag Ids
• User ID
• Externally Fulfilled
• Externally Fulfilled By
• Label Messages

Hold Order

Pause an order.

• Success
• Message

List Carriers

Obtain a list of shipping carriers.

• Name
• Code
• Account Number
• Requires Funded Account
• Balance
• Nickname
• Shipping Provider ID
• Primary

Mark Order as Shipped

Classify an order as shipped.

• Order ID
• Order Number

Reactivate Store

Reactivate a specific store.

• Success
• Message

Refresh Store

Initiate a store refresh.

Remove Tag on Order

Delete a tag from an existing order.

• Success
• Message

Restore Order from On Hold

Unpause an order that is currently on hold.

• Success
• Message

Retrieve Customer

Grab all details about the customer.

Retrieve Order

Grab all details about the order.

Retrieve Product

Grab all details about the product.

Retrieve Ship From Location

Grab all details about the ship from location.

• Warehouse ID
• Warehouse Name
• Origin Address
• Return Address
• Create Date
• Is Default
• Seller Integration ID
• Ext Inventory Identity
• Register Fedex Meter

Update Order

Modify an existing order.

• Order ID
• Order Number
• Order Key
• Order Date
• Create Date
• Modify Date
• Payment Date
• Ship By Date
• Order Status
• Customer ID
• Customer Username
• Customer Email
• Bill To
• Ship To
• Order Total
• Amount Paid
• Tax Amount
• Shipping Amount
• Customer Notes
• Internal Notes
• Gift
• Gift Message
• Payment Method
• Requested Shipping Service
• Carrier Code
• Service Code
• Package Code
• Confirmation
• Ship Date
• Hold Until Date
• Weight
• Dimensions
• Insurance Options
• International Options
• Advanced Options
• Tag Ids
• User ID
• Externally Fulfilled
• Externally Fulfilled By
• Label Messages

Update Product

Update a product's details.

Update Ship From Location

Modify a ship from location's details.

Update Store

Modify a store's details.