# Connect Printful to Rivo and automate your tasks ## Why integrate Printful with Rivo The Printful to Rivo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Send Shopify orders to Printful for fulfillment automatically When an order is placed in Shopify, MESA routes it to Printful with the right product details, variants, and shipping information already attached. Your print-on-demand fulfillment starts the moment a customer checks out without anyone manually submitting the order. ### Keep Shopify product and variant data in sync with Printful When a product is added, updated, or repriced in Shopify, MESA reflects the change in Printful. Your fulfillment partner always works from accurate product data without a manual sync step between your store and your print provider. ### Update Shopify the moment Printful ships an order When Printful generates a tracking number and marks an order as shipped, MESA writes the update back to Shopify and triggers any downstream actions — a Klaviyo notification, a customer tag, a loyalty point. Your post-purchase workflow starts the moment Printful ships, not when someone checks the dashboard. ### Keep loyalty status current across your marketing tools When a customer earns or redeems points in Rivo, MESA updates their record in Klaviyo, Shopify, and connected platforms in real time. Your segments, flows, and CRM always reflect where each customer stands in your program without manual list updates. ### Enroll customers in Rivo based on Shopify purchase behavior When a customer hits a condition in Shopify — a first purchase, a spend threshold, a product category — MESA adds them to Rivo and sets the right starting tier. Your loyalty program grows with your customer base without anyone managing enrollments by hand. ### Trigger loyalty rewards at the moments that drive retention When a customer reaches a milestone — a repeat purchase, a referral, a VIP threshold — MESA triggers the right Rivo action and can notify them through your preferred channel. Your program responds to behavior in real time, not on a delayed sync cycle. ## Build any Printful and Rivo automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Customer VIP Tier Updated - ID - Vip Tier ID - Started At - Internal Note - External Note - Customer - Vip Tier ###### Loyalty Points Earned - ID - Points Amount - Applied At - Internal Note - External Note - Event Type - Source - Customer ###### Points Redemption Created - Applied At - Code - Customer - Expires At - ID - Name - Points Amount - Referred Email - Refunded At - Reward - Terms Of Service - Reward ID - Source - Used At ###### Order Canceled - Starts when an order is canceled. ###### Order Created - Starts when an order is created. ###### Order Failed - Starts when an order has failed. ###### Order Updated - Starts when an order is updated. ###### Package Returned - Starts when a package is returned. ###### Package Shipped - Starts when a package is shipped. ###### Add Points to Customer's Points Balance Create a points event to adjust a customers points balance. - Type - ID - Attributes ###### Create Points Redemption Redeem a reward for points. - Customer Identifier - Reward ID - Points Amount ###### Create Referral Create a referral. ###### Get List of Customers Obtain a list of customers. - Type - ID - Attributes ###### Get List of Earning Rules Obtain a list of earning rules. - Type - ID - Attributes ###### Get List of Points Events Obtain a list of points events. - Type - ID - Attributes ###### Get List of Points Redemptions Obtain a list of points redemptions. - Type - ID - Attributes ###### Get List of Referrals Obtain a list of referrals. ###### Get List of Rewards Obtain a list of rewards. - Type - ID - Attributes ###### Get List of VIP Tiers Obtain a list of VIP tiers. - Type - ID - Attributes ###### Retrieve Customer Grab all details about a customer. - Type - ID - Attributes ###### Retrieve VIP Tier Grab all details about a VIP tier. - Type - ID - Attributes ###### Update Customer Modify a customer. - Dob ###### Update Customer's VIP Tier Update a customer's VIP tier. - Vip Tier ID - Internal Note - Skip Email ###### Add File Upload a new file to the library by providing URL of the file. - Type - ID - URL - Options - Hash - Filename - Mime Type - Size - Width - Height - Dpi - Status - Created - Thumbnail URL - Preview URL - Visible ###### Approve Design Uses the confirm hash of an approval sheet to approve a design and remove the hold on an order. - Message ###### Calculate Shipping Rates Obtain a list of available shipping options and rates for a given list of products. - Code - Result ###### Calculate Tax Rate Calculate sales tax rate for a given address if required. - Code - Result ###### Cancel Order Cancel a pending order or draft. Charged amount is returned to the store owner's credit card. - ID - External ID - Store - Status - Shipping - Shipping Service Name - Created - Updated - Recipient - Items - Branding Items - Incomplete Items - Costs - Retail Costs - Pricing Breakdown - Shipments - Gift - Packing Slip ###### Change Packing Slip Modifies packing slip information of the currently authorized Printful store. - Code - Result ###### Confirm Draft for Fulfillment Approve a draft order for fulfillment. Store owner's credit card is charged when the order is submitted for fulfillment. ###### Create Mockup Generation Task Create an asynchronous mockup generation task. - Variant Ids - Format - Width - Product Options - Option Groups - Options - Files - Product Template ID ###### Create New Sync Product Create a new sync product together with its sync variants. - Sync Product - Sync Variants ###### Create Order Create a new order and optionally submits it for fulfillment. ###### Create Sync Variant Create a new sync variant for an existing sync product. - ID - External ID - Sync Product ID - Name - Synced - Variant ID - Retail Price - Currency - Is Ignored - Sku - Product - Files - Options - Main Category ID - Warehouse Product Variant ID ###### Delete Product Template Remove a product template. - Success ###### Delete Sync Product Remove a sync product with all of its sync variants. - Sync Product - Sync Variants ###### Delete Sync Variant Remove a single sync variant. - Sync Variant - Sync Product ###### Disable Webhook Support /Webhooks Removes the webhook URL and all event types from the store. Method returns current webhook configuration after the update. ###### Estimate Order Costs Calculates the estimated order costs including item costs, print costs, shipping, and taxes. - Costs - Retail Costs ###### Get List of Approval Sheets Obtain a list of approval sheets confirming suggested changes to files of on hold orders. - ID - Status - Confirm Hash - Submitted Design - Recommended Design - Approval Sheet ###### Get List of Available Thread Colors from Provided Image URL Obtain a list of colors in hexadecimal format. - 0 ###### Get List of Categories Obtain a list of catalog categories available in Printful. - ID - Parent ID - Image URL - Size - Title ###### Get List of Countries Obtain a list of countries and states that are accepted by Printful. - Code - Name - States ###### Get List of Countries for Tax Calculation Obtain a list of countries that requires sales tax calculation. - Code - Result ###### Get List of Layout Templates Obtain a list of templates that can be used for client-side positioning. - Version - Min Dpi - Variant Mapping - Templates - Conflicting Placements ###### Get List of Orders Obtain a list of orders from your store. ###### Get List of Product Variant Print Files Obtain a list of print files available for products variants. - Product ID - Available Placements - Printfiles - Variant Printfiles - Option Groups - Options ###### Get List of Products Obtain a list of products available in Printful. - ID - Main Category ID - Type - Type Name - Title - Brand - Model - Image - Variant Count - Currency - Files - Options - Is Discontinued - Avg Fulfillment Time - Description - Techniques ###### Get List of Sync Products Obtain a list of sync product objects from your custom Printful store. - ID - External ID - Name - Variants - Synced - Thumbnail - Thumbnail URL - Is Ignored ###### Get List of Templates Obtain a list of templates. - Items ###### Get List of Warehouse Products Obtain a list of warehouse products from your store. - ID - Name - Status - Currency - Image URL - Retail Price - Variants ###### Get Scopes for Token /Oauth/Scopes Returns a list of scopes associated with the token ###### Get Webhook Configuration /Webhooks Returns configured webhook URL and list of webhook event types enabled for the store ###### Retrieve Basic Information About a Store Grab all details about a store's basic information. - ID - Type - Name ###### Retrieve Category Grab all details about the category. - ID - Parent ID - Image URL - Size - Title ###### Retrieve File Grab all details about a file. - Type - ID - URL - Options - Hash - Filename - Mime Type - Size - Width - Height - Dpi - Status - Created - Thumbnail URL - Preview URL - Visible ###### Retrieve Order Grab all details about an order. ###### Retrieve Product Grab all details about a specific product and a list of variants for the product. - Product - Variants ###### Retrieve Product Size Guide Grab all details about the size guide for a specific product. - Product ID - Available Sizes - Size Tables ###### Retrieve Product Template Grab all details about a product template. - ID - Product ID - External Product ID - Title - Available Variant Ids - Option Data - Colors - Sizes - Mockup File URL - Placements - Created At - Updated At ###### Retrieve Sync Product Grab all details about a single sync product and its sync variants. - Sync Product - Sync Variants ###### Retrieve Sync Variant Grab all details about a single sync variant. - Sync Variant - Sync Product ###### Retrieve Variant Grabs all details about a specific variant and its product. - Variant - Product ###### Retrieve Warehouse Product Data Grab all details about a warehouse product data. - ID - Name - Status - Currency - Image URL - Retail Price - Variants ###### Set Up Webhook Configuration /Webhooks Allows to enable webhook URL for the store and select webhook event types that will be sent to this URL. Note that only one webhook URL can be active for a store, so calling this method disables all existing webhook configuration. Setting up the webhook requires passing IDs for products that need to be monitored for changes. Stock update webhook will only include information for specified products. These product IDs need to be set up using params property. Method returns current webhook configuration after the update. ###### Update Order Modify an unsubmitted order and optionally submits it for the fulfillment. ###### Update Sync Product Modifies an existing sync product with its sync variants. - Sync Product - Sync Variants ###### Update Sync Variant Modifies an existing sync variant. - ID