# Connect Pinterest to Zendesk and automate your tasks Describe to build Activity reports Fully supported MESA's Pinterest to Zendesk integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store Start when... Personalize with built-in tools... Then, do this... Trusted by 1,000+ Shopify merchants ## Why integrate Pinterest with Zendesk The Pinterest to Zendesk integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. [Inventory management →](/content/solutions/inventory-management/index.html) ### Sync Shopify product catalog updates to Pinterest automatically When a product is added, updated, or taken out of stock in Shopify, MESA reflects the change on Pinterest. Your pins stay accurate without anyone manually updating listings across both platforms. [Data integration →](/content/solutions/data-integration/index.html) ### Build Pinterest audiences from Shopify customer behavior When a customer's tags, purchase history, or lifecycle stage changes in Shopify, MESA updates the corresponding Pinterest audience. Your campaigns reach the right people based on how they actually shop, not a static list from a monthly export. [Order automation →](/content/solutions/order-automation/index.html) ### Trigger Pinterest campaign actions when Shopify inventory changes When stock runs low or a product sells out in Shopify, MESA pauses or adjusts the corresponding Pinterest campaign. You stop promoting products you can't fulfill without monitoring ad accounts separately. [Customer experience →](/content/solutions/customer-experience/index.html) ### Create Zendesk tickets from Shopify order events automatically When an order is flagged — a failed fulfillment, a return request, a delayed shipment — MESA opens a ticket in Zendesk with the order details already attached. Your support team works the issue without hunting for context. [Data integration →](/content/solutions/data-integration/index.html) ### Keep Shopify customer data current when tickets are resolved When a Zendesk ticket is closed or a resolution is logged, MESA updates the customer's record in Shopify — tags, notes, fields. Your store reflects what your support team learned without anyone syncing it manually. [Order automation →](/content/solutions/order-automation/index.html) ### Route support tickets based on order and customer details When a ticket arrives in Zendesk, MESA reads the associated Shopify data — order value, customer tier, product type — and applies the right tags, priority, or assignee. Every ticket lands with the right team from the start. ## Build any Pinterest and Zendesk automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Attachment Linked to Ticket Comment Starts when an attachment is linked to a ticket comment. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Attachment Redacted from Ticket Comment Starts when an attachment is permanently redacted from an existing comment on a ticket. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Comment Created Starts when a comment is created. ###### Comment Made Private Starts when a comment is made private. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Comment Redacted Starts when a comment is redacted. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Agent Assignment Changed Starts when a ticket is reassigned to another agent. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Brand Updated Starts when a brand associated with the ticket is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Created Starts when a ticket is created. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via ###### Ticket Custom Field Updated Starts when a ticket's custom field is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Custom Status Updated Starts when a ticket's custom status is updated. ###### Ticket Deleted Starts when a ticket is deleted. ###### Ticket Description Updated Starts when a ticket's description is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Email CCs Updated Starts when users are added or removed from a ticket. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket External ID Updated Starts when a ticket's external ID is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Followers Changed Starts when followers on a ticket are updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Form Updated Starts when a ticket's form is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Group Assignment Changed Starts when a ticket is reassigned to another group of agents. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event - Timestamp ###### Ticket Merged Starts when a ticket is merged. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Organization Updated Starts when a ticket's organization is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Priority Updated Starts when a ticket's priority is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket SLA Policy Updated Starts when a ticket's SLA policy is updated. ###### Ticket Status Updated Starts when a ticket's status is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Subject Updated Starts when a subject is updated. - ID - Subject - Description - Created At - Updated At - Status - Priority - Type - Actor ID - Requester ID - Submitter ID - Assignee ID - Organization ID - Group ID - Brand ID - Form ID - External ID - Is Public - Tags - Custom Status - Via - Event ###### Ticket Updated Starts when a ticket is updated. ###### Board Created Starts when a board is created. - ID - Created At - Board Pins Modified At - Name - Description - Collaborator Count - Pin Count - Follower Count - Media - Privacy ###### Pin Created Starts when a pin is created. - ID - Created At - Link - Title - Description - Dominant Color - Alt Text - Creative Type - Board ID - Board Section ID - Board Owner - Is Owner - Media - Parent Pin ID - Is Standard - Has Been Promoted - Note ###### Add Tag to Ticket Add a tag to a ticket. - 0 ###### Count Search Results Get a number of items matching the search query. - Count ###### Create Group Create a group. ###### Create Organization Create an organization. - Organization ###### Create Ticket Create a ticket. - Ticket ###### Create Ticket Comment Add a comment to a ticket. - Ticket ###### Create User Create a user. - User ###### Delete Group Remove a group. ###### Delete Organization Remove an organization. ###### Delete Ticket Remove a ticket. ###### Get List of Comments Obtain a list of comments. - Attachments - Audit ID - Author ID - Body - Created At - HTML Body - ID - Metadata - Plain Body - Public - Type - Uploads - Via ###### Get List of Groups Obtain a list of groups. - Created At - Default - Deleted - Description - ID - Is Public - Name - Updated At - URL ###### Get List of Organizations Obtain a list of organizations. - Count - Next Page - Organizations - Previous Page ###### Get List of Tickets Obtain a list of existing tickets. - Allow Attachments - Allow Channelback - Assignee Email - Assignee ID - Attribute Value Ids - Brand ID - Collaborator Ids - Collaborators - Comment - Created At - Custom Fields - Custom Status ID - Description - Due At - Email Cc Ids - Email Ccs - Encoded ID - External ID - Follower Ids - Followers - Followup Ids - From Messaging Channel - Generated Timestamp - Group ID - Has Incidents - ID - Is Public - Macro ID - Macro Ids - Metadata - Organization ID - Priority - Problem ID - Raw Subject - Recipient - Requester - Requester ID - Safe Update - Satisfaction Rating - Sharing Agreement Ids - Status - Subject - Submitter ID - Tags - Ticket Form ID - Type - Updated At - Updated Stamp - URL - Via - Via Followup Source ID - Via ID - Voice Comment ###### Get List of Users Obtain a list of users. - Active - Alias - Chat Only - Created At - Custom Role ID - Default Group ID - Details - Email - External ID - Iana Time Zone - ID - Last Login At - Locale - Locale ID - Moderator - Name - Notes - Only Private Comments - Organization ID - Phone - Photo - Remote Photo URL - Restricted Agent - Role - Role Type - Shared - Shared Agent - Shared Phone Number - Signature - Suspended - Tags - Ticket Restriction - Time Zone - Two Factor Auth Enabled - Updated At - URL - User Fields - Verified ###### Remove Tags from Ticket Remove tags from a ticket. - 0 ###### Retrieve Group Grab all details about a group. - Created At - Default - Deleted - Description - ID - Is Public - Name - Updated At - URL ###### Retrieve Organization Grab all details about an organization. - Created At - Details - Domain Names - External ID - Group ID - ID - Name - Notes - Organization Fields - Shared Comments - Shared Tickets - Tags - Updated At - URL ###### Retrieve Ticket Grab all details about a ticket. - Allow Attachments - Allow Channelback - Assignee ID - Brand ID - Collaborator Ids - Collaborators - Created At - Custom Fields - Custom Status ID - Description - Due At - Email Cc Ids - Encoded ID - External ID - Follower Ids - Followup Ids - From Messaging Channel - Generated Timestamp - Group ID - Has Incidents - ID - Is Public - Macro Ids - Organization ID - Priority - Problem ID - Raw Subject - Recipient - Requester ID - Satisfaction Rating - Sharing Agreement Ids - Status - Subject - Submitter ID - Tags - Ticket Form ID - Type - Updated At - URL - Via - Via Followup Source ID ###### Retrieve User Grab all details about a user. - Active - Alias - Chat Only - Created At - Custom Role ID - Default Group ID - Details - Email - External ID - Iana Time Zone - ID - Last Login At - Locale - Locale ID - Moderator - Name - Notes - Only Private Comments - Organization ID - Phone - Photo - Remote Photo URL - Restricted Agent - Role - Role Type - Shared - Shared Agent - Shared Phone Number - Signature - Suspended - Tags - Ticket Restriction - Time Zone - Two Factor Auth Enabled - Updated At - URL - User Fields - Verified ###### Search Search for specific results. - Count - Facets - Next Page - Previous Page - Results ###### Update Group Modify a group's details. ###### Update Organization Modify an organization's details. ###### Update Ticket Modify a ticket's details. - Ticket ###### Update User Modify a user's details. - User ###### Upload Files Upload a file. ###### Create Ad Create ad. ###### Create Ad Account Create a new ad account. ###### Create Ad Group Create an ad group. ###### Create Ad Preview with Pin or Image Create an ad preview with a pin or image. ###### Create Audience Create an audience that you can use in targeting for specific ad groups. ###### Create Board Create a board. ###### Create Board Section Create a board section. ###### Create Campaign Create campaign. ###### Create Conversion Tag Create a conversion tag. ###### Create Custom Audience Create a custom audience. ###### Create Customer List Create customer list. ###### Create Feed Create a feed. ###### Create Keyword Create keyword. ###### Create Pin Create a pin. ###### Create Product Group Create a product group. ###### Create Product Group Promotion Create product group promotion. ###### Delete Board Remove board. ###### Delete Board Section Remove a board section. ###### Delete Feed Remove a feed. ###### Delete Pin Remove a pin. ###### Delete Product Group Remove a product group. ###### Follow User Follow a user. ###### Get List of Ad Account's Audiences Obtain a list of audiences for an ad account. ###### Get List of Ad Account's Conversion Tags Obtain a list of conversion tags. ###### Get List of Ad Account's Countries Obtain a list of ad account's countries. ###### Get List of Ad Account's Targeting Analytics Obtain a list of targeting analytics for an ad account. ###### Get List of Ad Accounts Obtain a list of ad accounts. ###### Get List of Ad Groups Obtain a list of ad groups. ###### Get List of Ads Obtain a list of ads. ###### Get List of Available Metrics' Definitions Obtain a list of available metrics' definitions. ###### Get List of Board Sections Obtain a list of board sections. ###### Get List of Boards Obtain a list of all boards. ###### Get List of Campaign's Bid Floors Obtain a list of a campaign's bid floors. ###### Get List of Campaigns Obtain a list of campaigns. ###### Get List of Catalogs Items Obtain a list of catalog items. ###### Get List of Conversion Tags' Page Visit Obtain a list of page visit conversion tags. ###### Get List of Country's Keyword Metrics Obtain a list of keyword metrics for a country. ###### Get List of Customer Lists Obtain a list of customer lists. ###### Get List of Feed's Processing Results Obtain a list of processing results for a given feed. ###### Get List of Feeds Obtain a list of feeds. ###### Get List of Filtered Products Obtain a list of filtered products. ###### Get List of Followers Obtain a list of followers. ###### Get List of Following Boards Obtain a list of following boards. ###### Get List of Following Interests Obtain a list of following interests. ###### Get List of Keywords Obtain a list of keywords. ###### Get List of Lead Forms Obtain a list of lead forms. ###### Get List of Linked Businesses Obtain a list of linked businesses. ###### Get List of Media Uploads Obtain a list of media uploads. ###### Get List of Metrics Ready State Obtain a list of metrics ready state. ###### Get List of OCPM Eligible Conversion Tags Obtain a list of OCPM eligible conversion tags. ###### Get List of Order Lines Obtain a list of order lines. ###### Get List of Pins Obtain a list of pins. ###### Get List of Pins on Board Obtain a list of pins on a board. ###### Get List of Pins on Board Section Obtain a list of pins on a board section. ###### Get List of Product Group Promotions Obtain a list of product group promotions. ###### Get List of Product Group's Analytics Obtain a list of a product group's analytics. ###### Get List of Product Group's Catalog Obtain a list of a product group's catalog. ###### Get List of Product Groups Obtain a list of product groups. ###### Get List of Products for Product Group Obtain a list of products for a product group. ###### Get List of Related Terms Obtain a list of related terms. ###### Get List of Suggested Terms Obtain a list of suggested terms. ###### Get List of Targeting Analytics for Ad Group Obtain a list of targeting analytics for an ad group. ###### Get List of Templates Obtain a list of templates. ###### Get List of Trending Keywords Obtain a list of trending keywords. ###### Get List of User Account's Top Pins Analytics Obtain a list of a user account's top pins analytics. ###### Get List of User Websites Obtain a list of user websites. ###### Get List of User's Following Obtain a list of user's following. ###### Register Media Upload Register a media upload. ###### Retrieve Ad Grab all details about an ad. ###### Retrieve Ad Account Grab all details about an ad account. ###### Retrieve Ad Account's Analytics Grab all details about an ad account's analytics. ###### Retrieve Ad Account's Campaign Analytics Grab all details about an ad account's campaign analytics. ###### Retrieve Ad Account's Targeting Analytics Campaigns Grab all details about targeting analytics for campaigns. ###### Retrieve Ad Group Grab all details about an ad group. ###### Retrieve Ad Group Analytics Grab all analytics details for a specified ad groups. ###### Retrieve Ad's Analytics Grab all details about an ad's analytics. ###### Retrieve Ad's Targeting Analytics Grab all details about an ad's targeting analytics. ###### Retrieve Audience Grab all details about an audience. ###### Retrieve Audience Insights Grab all details about an ad account's audience insights. ###### Retrieve Board Grab all details about a board. ###### Retrieve Campaign Grab all details about a campaign. ###### Retrieve Conversion Tag Grab all details about a conversion tag. ###### Retrieve Customer List Grab all details about a customer list. ###### Retrieve Feed Grab all details about a feed. ###### Retrieve Interest Grab all details about interest. ###### Retrieve Lead Form Grab all details about a lead form. ###### Retrieve Media Upload Grab all details about the media upload. ###### Retrieve Order Line Grab all details about an order line. ###### Retrieve Pin Grab all details about a pin. ###### Retrieve Pin Analytics Grab analytics for pin. ###### Retrieve Product Group Grab all details about a product group. ###### Retrieve Product Group Promotion Grab all details about a product group promotion. ###### Retrieve Product Group's Product Counts Grab the product counts for a product group. ###### Retrieve Targeting Options Grab all details about targeting options. ###### Retrieve Terms Service Grab all details about the terms of service. ###### Retrieve User Account Grab all details about a user account. ###### Retrieve User Account Analytics Grab all details about a user account analytics. ###### Save Pin Save a pin. ###### Search User's Boards Search a user's boards. ###### Search User's Pins Search a user's pins. ###### Unverify Website Unverify a website. ###### Update Ad Modify an ad. ###### Update Ad Group Modify an ad group. ###### Update Audience Modify an audience. ###### Update Board Modify a board. ###### Update Board Section Modify a board section. ###### Update Campaign Modify a campaign. ###### Update Customer List Modify customer list. ###### Update Feed Modify a feed. ###### Update Keyword Modify keyword. ###### Update Product Group Modify a product group. ###### Update Product Group Promotion Modify product group promotion. ###### Verify Website Verify a website. [View all](/content/apps/pinterest/integrate/zendesk#/index.html) Not just software—partnership ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Pinterest with Zendesk today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html) MESA AI assistant +× Describe your task... You've known what your store should be doing. Now it can. Describe the task then MESA handles it from there.