Connect Perplexity to Yotpo and automate your tasks

Why integrate Perplexity with Yotpo

The Perplexity to Yotpo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Answer customer and team questions with live data from your store

When a question comes in — about a product, an order status, a policy — MESA pulls the relevant Shopify data and passes it to Perplexity to generate a clear, accurate answer. Your team and your customers get responses grounded in what's actually in your store right now.

Research competitors and market trends without leaving your workflow

When a Shopify product, collection, or pricing decision is flagged for review, MESA triggers a Perplexity search and delivers the findings to your team through Slack, Google Docs, or Airtable. Your decisions are informed by current market context without manual research interrupting the workday.

Enrich order and customer records with real-world context

When a new B2B customer or wholesale account places their first Shopify order, MESA passes their details to Perplexity to research the company and appends the findings to their record. Your team knows who they're dealing with before the first follow-up.

Trigger post-review workflows the moment feedback arrives

When a customer submits a review in Yotpo, MESA kicks off the right next step — updating a Shopify tag, enrolling them in a Klaviyo flow, creating a follow-up task in ClickUp. Your response to customer feedback starts automatically, not when someone checks the review dashboard.

Sync review data with your marketing and retention tools

When a review is submitted in Yotpo, MESA updates the customer's record in Shopify and connected platforms with their rating, sentiment, and product feedback. Your segments and flows reflect what customers actually think, not just what they bought.

Alert your team when a negative review needs immediate attention

When a low-rating review comes in, MESA notifies the right person through Slack or email before it ages. Your team responds while the customer is still reachable and the situation is still recoverable.

Build any Perplexity and Yotpo automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Review Created

Starts when a review is created.

• ID
• Source App Key
• Title
• Content
• User ID
• Score
• Deleted
• App Key
• Created At
• Updated At
• New
• User Type
• Verified Buyer
• Archived
• Shop Owner
• Twitter Pushed
• Facebook Pushed
• Review Source Type ID
• Votes Up
• Votes Down
• Review Type ID
• Source Review ID
• Sentiment
• Escalated
• Customer Email

Review Updated

Starts when a review is modified.

Create Review

Create a review.

• Domain
• Sku
• Product Title
• Product Description
• Product URL
• Product Image URL
• Display Name
• Email
• Review Content
• Review Title
• Review Score
• Signature
• Time Stamp
• Reviewer Type
• Order Metadata
• Delivery Type
• Custom Properties
• Product Metadata
• Customer Metadata

List Product

Obtain a list of products.

List Product Reviews

Obtain a list of product reviews.

List Promoted Products

Obtain a list of promoted products.

List Review

Obtain a list of reviews.

List Top Reviews

Obtain a list of top reviews.

Retrieve Review

Grab all details about the review.

Create Chat Completion

Create a chat completion.

• Model
• Role
• Prompt
• Search Mode
• Reasoning Effort
• Max Tokens
• Temperature
• Top P
• Search Domain Filter
• Return Images
• Return Related Questions
• Search Recency Filter
• Search After Date Filter
• Search Before Date Filter
• Last Updated After Filter
• Last Updated Before Filter
• Top K
• Stream
• Presence Penalty
• Frequency Penalty
• Disable Search
• Enable Search Classifier

Expert support included

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Perplexity with Yotpo today.

Enjoy a 7-day free trial. Get your first workflow in minutes.