# Connect Paths to Smile.io and automate your tasks

### Activity reports

MESA's Paths to Smile.io integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

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★★★★★ 4.9 rating on Shopify App Store

## Why integrate Paths with Smile.io

The Paths to Smile.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Route orders by value, tag, or product type

When an order is placed, Paths evaluates its conditions and sends it down the right branch. High-value orders, wholesale accounts, and standard fulfillment each follow a tailored sequence — without manual sorting.

### Give VIP customers a different experience

MESA identifies customers by tag, order history, or location and routes them through the appropriate path. First-time buyers, loyalty members, and wholesale accounts each get the right follow-up automatically.

### Handle fulfillment exceptions without manual triage

When a fulfillment event fires, Paths checks whether it's a standard shipment, expedited, or backorder and routes each to the correct next step. Your team only gets involved when it actually matters.

### Keep loyalty data in sync with your marketing tools

When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.

### Enroll customers in your loyalty program automatically

When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.

### Trigger rewards at the moments that matter most

When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.

## Build any Paths and Smile.io automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

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###### Create Activity

Create an activity.

- Activity

###### Create Points Transaction

Add or remove points from a customer’s points balance by creating a points transaction.

###### Get List of Customers

Obtain a list of customers.

- ID
- First Name  
- Last Name  
- Email  
- Date Of Birth  
- Points Balance  
- Referral URL  
- Vip Tier ID  
- State  
- Created At  
- Updated At

###### Retrieve Customer

Grab all details about a customer.

- ID  
- First Name  
- Last Name  
- Email  
- Date Of Birth  
- Points Balance  
- Referral URL  
- Vip Tier ID  
- State  
- Created At  
- Updated At

###### Paths

Create if / else conditions for more precise flow controls.

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST.
Google Meet sessions for complex workflows.

## Integrate Paths with Smile.io today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

[Try MESA today →](/content/pricing/index.html)

MESA AI assistant

Describe your task...  
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