Paths to Rivo Integration | MESA

Connect Paths to Rivo and automate your tasks

Why integrate Paths with Rivo

The Paths to Rivo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Route orders by value, tag, or product type

When an order is placed, Paths evaluates its conditions and sends it down the right branch. High-value orders, wholesale accounts, and standard fulfillment each follow a tailored sequence — without manual sorting.

Give VIP customers a different experience

MESA identifies customers by tag, order history, or location and routes them through the appropriate path. First-time buyers, loyalty members, and wholesale accounts each get the right follow-up automatically.

Handle fulfillment exceptions without manual triage

When a fulfillment event fires, Paths checks whether it's a standard shipment, expedited, or backorder and routes each to the correct next step. Your team only gets involved when it actually matters.

Keep loyalty status current across your marketing tools

When a customer earns or redeems points in Rivo, MESA updates their record in Klaviyo, Shopify, and connected platforms in real time. Your segments, flows, and CRM always reflect where each customer stands in your program without manual list updates.

Enroll customers in Rivo based on Shopify purchase behavior

When a customer hits a condition in Shopify — a first purchase, a spend threshold, a product category — MESA adds them to Rivo and sets the right starting tier. Your loyalty program grows with your customer base without anyone managing enrollments by hand.

Trigger loyalty rewards at the moments that drive retention

When a customer reaches a milestone — a repeat purchase, a referral, a VIP threshold — MESA triggers the right Rivo action and can notify them through your preferred channel. Your program responds to behavior in real time, not on a delayed sync cycle.

Build any Paths and Rivo automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Customer VIP Tier Updated
Loyalty Points Earned
Points Redemption Created
Add Points to Customer's Points Balance

Create a points event to adjust a customers points balance.

Create Points Redemption

Redeem a reward for points.

Create Referral

Create a referral.

Get List of Customers

Obtain a list of customers.

Get List of Earning Rules

Obtain a list of earning rules.

Get List of Points Events

Obtain a list of points events.

Get List of Points Redemptions

Obtain a list of points redemptions.

Get List of Referrals

Obtain a list of referrals.

Get List of Rewards

Obtain a list of rewards.

Get List of VIP Tiers

Obtain a list of VIP tiers.

Retrieve Customer

Grab all details about a customer.

Retrieve VIP Tier

Grab all details about a VIP tier.

Update Customer

Modify a customer.

Update Customer's VIP Tier

Update a customer's VIP tier.

Paths

Create if / else conditions for more precise flow controls.

Expert support included

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Paths with Rivo today.

Enjoy a 7-day free trial. Get your first workflow in minutes.