# Package Tracking integrations

**No-code automations**  
**Free templates**  
**Fully supported**

Package Tracking connects shipment milestones — out for delivery, delivered, failed attempt, exception — directly to MESA workflows. Use status changes as triggers to notify customers, alert your team, or update order records in real time. Your post-purchase operations respond to what's actually happening in transit.

[Try MESA for free](/content/pricing/index.html)

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## Why use built-in Package Tracking

Merchants quickly connect Package Tracking to help them save time and ship faster.

### Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

### Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

### Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

## Start your first automated workflow

Use pre-made workflow templates to get started quickly.

#### [Track New Shopify Fulfillments](/content/templates/real-time-shopify-fulfillment-tracking/index.html)

[View template](/content/templates/real-time-shopify-fulfillment-tracking/index.html)

#### [Track a Package](/content/templates/track-a-package/index.html)

[View template](/content/templates/track-a-package/index.html)

## Connect Package Tracking to your apps

Automate your work with Package Tracking in less clicks.

### Automation Triggers

Triggers start a workflow then, actions occur when it's running. Read more in our [Package Tracking docs](https://docs.getmesa.com/tools/package-tracking).

###### Shipment Delivered  
Starts when a shipment is delivered.

- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment Experienced Exception  
Starts when a shipment has an exception.

###### Shipment Experienced Failed Delivery  
Starts when a shipment has failed to be delivered.

###### Create Tracking  
Create a tracking.

- Tracking Number  
- Courier Code  
- Order Number  
- Customer Name  
- Title  
- Language

###### Get List of Carriers  
Obtain a list of carriers.

- Courier URL  
- Courier Code  
- Courier Logo  
- Courier Name  
- Courier Type  
- Courier Phone  
- Optional Fields  
- Default Language  
- Support Language  
- Courier Country Iso2  
- Tracking Required Fields

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Integrate Package Tracking with any app.

Enjoy a 7-day free trial. Get your first workflow in minutes.

[Try MESA today →](/content/pricing/index.html)