# Connect Package Tracking to Wonderment and automate your tasks

## Why integrate Package Tracking with Wonderment

The Package Tracking to Wonderment integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

### Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

### Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

### Trigger post-purchase flows the moment a shipment status changes

When Wonderment detects a delivery update — a shipment in transit, an exception, a delivered confirmation — MESA kicks off the right workflow in Shopify or Klaviyo. Your post-purchase experience runs on what's actually happening with each package, not on a fixed schedule.

### Keep Shopify customer records current with delivery outcomes

When Wonderment logs a delivery event — a successful delivery, a failed attempt, a return to sender — MESA updates the customer's Shopify record with the outcome. Your team and your connected tools always reflect where each order ended up without manual updates.

### Alert your team when shipments need immediate intervention

When Wonderment flags an exception — a stalled shipment, a carrier delay, a missing package — MESA notifies the right person through Slack or email before the customer contacts support. Your team resolves delivery problems while there's still time to act.

## Build any Package Tracking and Wonderment automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Attempted to Deliver Shipment

Starts when a package can't be delivered and is held by the carrier for re-delivery.
- Topic
- Status
- Token
- Email
- Phone
- Tracking Code
- Tracking URL
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address

###### Carrier Picked Up Shipment

Starts when a shipment is first marked In Transit by the carrier.
- Topic
- Status
- Token
- Email
- Phone
- Tracking Code
- Tracking URL
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address

###### Delivery Anticipated for Shipment

Starts when a shipment is expected to be delivered.
- Topic
- Status
- Token
- Email
- Phone
- Tracking Code
- Tracking URL
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address

###### Label Canceled

Starts when a label has been canceled.
- Topic
- Status
- Token
- Email
- Phone
- Tracking Code
- Tracking URL
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address

###### Shipment Confirmed

Starts when a shipment is confirmed.
- Topic
- Status
- Token
- Email
- Phone
- Tracking Code
- Tracking URL
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address

###### Shipment Created

Starts when a shipment is created.
- Topic
- Status
- Token
- Email
- Phone
- Tracking Code
- Tracking URL
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address

###### Shipment Experienced Delivery Error

Starts when a package delivery error occurs.
- Topic
- Status
- Token
- Email
- Phone
- Tracking Code
- Tracking URL
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address

###### Shipment is Ready for Pickup

Starts when a shipment is ready for pickup.
- Topic
- Status
- Token
- Email
- Phone
- Tracking Code
- Tracking URL
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address

###### Shipment Returned

Starts when a package has been sent back to the origin facility.
- Topic
- Status
- Token
- Email
- Phone
- Tracking Code
- Tracking URL
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address

###### Shipment Stalled

Starts when a shipment is stalled.
- Topic
- Status
- Token
- Email
- Phone
- Tracking Code
- Tracking URL
- Order Number
- Order ID
- Carrier Name
- Estimated Package Delivery
- Service Level
- Service Level Friendly Name
- Destination Country Code
- Fulfillment Created Date
- Order Created Date
- Business Days Since Fulfillment Created
- Hours Stalled
- Not Updated Since
- Line Items
- Shipping Address
- Fulfillment Address

###### Shipment's Status is Delivered

Starts when a shipment is delivered.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment Experienced Exception

Starts when a shipment has an exception.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment Experienced Failed Delivery

Starts when a shipment has failed to be delivered.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment Information Received

Starts when a shipment receives information.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Status is In Transit

Starts when a shipment's status is in transit.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Status is Out for Delivery

Starts when a shipment's status is out for delivery.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Tracking Expired

Starts when a shipment's tracking has expired.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Tracking is Pending

Starts when a shipment's tracking is pending.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Get List of Order's Shipments

Obtain a list of an order's shipments.
- Name
- Shipments

###### Create Tracking

Create a tracking.
- Tracking Number
- Courier Code
- Order Number
- Customer Name
- Title
- Language

###### Detect Tracking Number's Carrier

Obtain a list of detected carriers for a tracking number.
- Courier URL
- Courier Code
- Courier Logo
- Courier Name
- Courier Type
- Courier Phone
- Optional Fields
- Default Language
- Support Language
- Courier Country Iso2
- Tracking Required Fields

###### Get List of Carriers

Obtain a list of carriers.
- Courier URL
- Courier Code
- Courier Logo
- Courier Name
- Courier Type
- Courier Phone
- Optional Fields
- Default Language
- Support Language
- Courier Country Iso2
- Tracking Required Fields

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.