# Connect Package Tracking to Tracktor and automate your tasks

## Why integrate Package Tracking with Tracktor

The Package Tracking to Tracktor integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

### Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

### Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

### Trigger post-shipment workflows the moment a Tracktor status changes

When Tracktor updates a shipment status — in transit, out for delivery, delivered — MESA kicks off the right next step in Shopify or a connected tool. Your post-purchase workflows run on what's actually happening with each package, not on a fixed schedule.

### Keep Shopify customer records current with delivery outcomes

When Tracktor logs a delivery event — a successful delivery, a failed attempt, an exception — MESA updates the customer's Shopify record with the outcome. Your team and connected tools always reflect where each order ended up without manual updates or dashboard monitoring.

### Trigger marketing flows from Tracktor delivery events

When Tracktor confirms a delivery, MESA sends the signal to Klaviyo or Omnisend and starts the right post-purchase sequence. Your review request, loyalty point, or re-engagement flow fires at the exact moment the customer has their product in hand.

## Build any Package Tracking and Tracktor automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Fulfillment is Pre Transit

Starts when a fulfillment's status changes to Pre Transit.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Fulfillment Status is Delivered

Starts when a fulfillment's status changes to Delivered.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Fulfillment Status is In Transit

Starts when a fulfillment's status changes to In Transit.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Fulfillment Status is Out For Delivery

Starts when a fulfillment's status changes to Out For Delivery.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Fulfillment Status Updated

Starts when a fulfillment's status is updated with new information.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Shipment Delivered

Starts when a shipment is delivered.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment Experienced Exception

Starts when a shipment has an exception.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment Experienced Failed Delivery

Starts when a shipment has failed to be delivered.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment Information Received

Starts when a shipment receives information.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Status is In Transit

Starts when a shipment's status is in transit.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Status is Out for Delivery

Starts when a shipment's status is out for delivery.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Tracking Expired

Starts when a shipment's tracking has expired.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Shipment's Tracking is Pending

Starts when a shipment's tracking is pending.
- Archived
- Courier Code
- Created At
- Customer Email
- Customer Name
- Customer Sms
- Delivery Status
- Destination City
- Destination Country
- Destination Info
- Destination State
- Destination Track Number
- Dimension
- Exchange Number
- ID
- Label
- Latest Checkpoint Time
- Latest Event
- Logistics Channel
- Note
- Order Date
- Order ID
- Order Number
- Origin City
- Origin Country
- Origin Info
- Origin State
- Pieces
- Previously
- Product Type
- Recipient Postcode
- Scheduled Address
- Scheduled Delivery Date
- Service Code
- Signed By
- Source
- Status Info
- Substatus
- Title
- Tracking Courier Account
- Tracking Destination Country
- Tracking Key
- Tracking Number
- Tracking Origin Country
- Tracking Postal Code
- Tracking Ship Date
- Transit Time
- Update At
- Updating
- Weight
- Weight Kg

###### Retrieve Fulfillment

Grab all details about the order's fulfillment including tracking status updates.
- Tracking URL
- Order Name
- Tracking Number
- Latest Status
- Carrier
- Line Items
- Fulfillment ID
- Order ID
- Is Automatic
- Shopify Carrier
- Shipment Status
- Exception Status
- Fulfillment Status
- Shop URL
- Status

###### Retrieve Order

Grab all details about the order including all fulfillment tracking status updates.
- Order ID
- Order Name
- Order Email
- Order Phone
- Tracking URL
- Fulfillments
- Customer First Name
- Customer Last Name
- Customer Full Name
- Total Price
- Line Item Count
- Days Since Ordered
- Automatic Carrier Updates
- Order Created At
- Order Source Name
- Exception Statuses
- Statuses

###### Update Order's Manual Status

Update an order's manual status with new information.
- Status
- Automatic Carrier Updates
- Force Updates

###### Create Tracking

Create a tracking.
- Tracking Number
- Courier Code
- Order Number
- Customer Name
- Title
- Language

###### Detect Tracking Number's Carrier

Obtain a list of detected carriers for a tracking number.
- Courier URL
- Courier Code
- Courier Logo
- Courier Name
- Courier Type
- Courier Phone
- Optional Fields
- Default Language
- Support Language
- Courier Country Iso2
- Tracking Required Fields

###### Get List of Carriers

Obtain a list of carriers.
- Courier URL
- Courier Code
- Courier Logo
- Courier Name
- Courier Type
- Courier Phone
- Optional Fields
- Default Language
- Support Language
- Courier Country Iso2
- Tracking Required Fields

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Package Tracking with Tracktor today.

Enjoy a 7-day free trial. Get your first workflow in minutes.
